Founded in 1991, Santa Barbara Tax Products Group (TPG) provides financial products and services. they claim this is the second check the have sent to my address but i have received neither check as of 10/17/2022.. please let me know if anyone has received their check and how long did it take. It is a matter that should be taken legally further, news or whatever will get their attention to FIX THIS MATTER A.S.A.P Please. Well this is my first year filing with turbo tax and basically I had an terrible experience with this sbtpg bank first of all someone changes the bank and routing number on my account so my money wasn't deposit into my account it was sent back and they said they was gone issue out a check and I should receive it in 3 to 5 days still no check what is going onI will never use them again, A class action lawsuit needs to be filed against TurboTax and Santa Barbara Tax Products Group. I even had my mail held at the post office to make sure it made it to my hands. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Webcontactus.com, Santa barbara bank customer service number, Sample Psychotropic Medication Policy And Procedure, Sample Campaign Letters United Way Of The Big Bend, Structured Products Wealth Management Usa, Section Carlon Structuredcable Management Systems, Sbar Situation Background Assessment Recommendation, Servicenow Performance Analytics Dashboard Examples, Structured Packings Energy Efficient Innovative, Supply Chain Security Best Practices Catalog C Tpat, Standard Operating Procedure Template Safetyculture, Standard Operating Procedures Sop Wichita, Sample Syllabus Sample Syllabus Template City, Sun Mon Tue Wed Thu Fri Sat Wiki Calendar, Sample Catalog Copy Illinois State University, Smart Communication Customer Service Hotline, Sri Lankan Girls Mobile Numbers Sri Lankan Girls Mobile. Second Followup: TPG stated theyve mailed a refund check which was never received. Someone needs to do something to help us get our refunds now. The hold our money and build interest. I di NOT like state because they dont take state out of my income. Their is NO CUTOMER SERVICE that was helpful. I put my info in correctly. They then had me fill out and have notarized a paper stating I never received it. "logo": "https://www.taxact.com/images/schema-logo.jpg", How long does it take to print check and send it? To get my full refund that the irs told me they have of mine. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. . My 2020 taxes was filed with free tax USA. Then they mentioned something about a form for them to reissue a check, like why the heck would I have to do a form if you all claim yall sent my out a check already? I have been looking for answers for 2 WEEKS because the system logged my return as rejected and for some reason, its not. in Mand You can contact them SBTPG, toll-free, at. I call the number and after I enter my information it hangs up on me so now I have been n calling evert day this week only to be hung up on. Please email me if you do understand. SBTPG responded quiclky with a phone number. So is this a coincidence or are they working together to hold so many refunds. We faxed all the documents liked they asked and they said his SS card was tampered with.. HAHA very funny it was still attached to the paper they send it in the mail attached to. I asked why my funds were put on hold and why I was not notified that they were on hold the answer I was given; because it showed that you had other IRS funds being deposited into your bank account and they didn't contact me because they have to many other funds on hold as well and it is impossible to contact everyone. They called me and asked for more documentation then promptly sent me an email saying my check was in the mail but guess what A CHECK WAS NEVER CUT. Felt like an idiot hitting that mailbox on the daily, lol. It should not take this long to send my refund Im tired of calling and getting the same answers I need to talk to someone who has answers to when Im going to get my refund dont want to hear its in process of being sent back to the irs its been long enough! Santa Barbara TPG contact info: Phone number: (877) 908-7228 Website: www.sbtpg.com What does Santa Barbara TPG do? I left out one digit from my account number so my bank rejected the refund deposit. Send form. "https://www.linkedin.com/company/taxact" Give us our money. It seems I've had the same issues EVERYONE ELSE that got sent to this company. I would appreciate a response, and my money refunded to me. Please refund" and i would like apology and " I would appreciate a response, tax refund - omitting a number in my checking account, Santa Barbara Tax Products Group [SBTPG] contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. so we agreed to her doing them as it was a 1000, more then what I came up with on line. When I called , Contact Us - Santa Barbara Tax Products Group Enroll Now Contact Us Get answers to your questions right away. This will surely increase the credibility of your complaint. https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p Form 3911, Taxpayer Statement Regarding Refund. It's 1-24-23 and I still don't have it. Completed Indemnity Bond forms for TPG with notary. He even told/asked me sarcastically if my TP's office is far from my house why is that so hard to go there to have it signed? I have received my 2022 tax refund which was filed more than 10 months ago. I was told in June it was being sent back to the IRS. You can email them, and they may respond back to you eventually. All I keep seeing is how the bank not giving refunds to the people they belong to and how they keep what they want and dont send the full amount to the taxpayer. I would appreciate a response, and my money refunded to me. Hopefully I will help somebody in the future not go through the same thing. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. They didn't do that. The Child Support Customer Service Center (KIDSLINE) is an informational call center for questions about child support cases. Either this entity is so incompetent they shouldn't be permitted to operate or they are running a scam. I want in on this. If you checked your bank account in the March - May 2021 timeframe and there is not a $1,400 EIP3 payment from the IRS then go to this IRS website for how to start a trace on the payment -https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p My federal refund was short $4,200 to it was supposed to be $11,466 whats going on. Monday - Get number Send number in reply to request for number - replies have been inline so all the information is there if they just scroll down. This comment was posted by a verified customer. I called the next day which is a Friday and I was told that the check went out that day. @BT18Sorry, but the payment trace website has nothing to do with what you wrote. No.you're just cruel, snarky thieves. Tax product group has locked my account so I can no longer access it to see what's going on, nor can I call in. They sent it back to sbtpg . I will never use turbotax again. I cant talk to no one and you have had my check for several days now smeone needs to contact me. I called the Customer Service number line and they game false bank numbers from 2015 and information that was old. Learn more. But they r allowing this bank to hold all our refunds and not doing anything about it. I want to file a class action lawsuit, need at least 20 people. Do not mail Form 3911 if you have already requested a trace by phone. So I told him why I didn't do that? I called them on the 6th and they told me to fax a change of account form along with my and husband's ID, SS card and a voided check. Now I need to wait two or three weeks for a new card before I can re-apply for MY REFUND while they hold it. Judging from the number of complaints, I am led to conclude the latter. Hi, I know that lots of people got their info stolen off of Turbo Tax Software. - but apparently no one who did any of that took down any notes. Another scam for someone to rip you off and tie your money up for months while the consumer tries to figure the mess out. Tax Pro Help Center Get answers 24/7 at Support. Something went wrong. Automatic Client Messages. Nor about my now 15 individual attempts to get information via online form and 15 series of replies which pretty much asked me for redundant information followed with "you need to call our 877 number" When completing item 7 under Section 1: Check the box for "Individual" as the Type of return. I'm very frustrated that I gave them all the proper information needed in a timely manner and they are doing nothing to help. AMD If so, we should all sue the heck of of them. Fixed the issue. All rights reserved. My State refund went into my account with no problems, about 2 weeks after filing, so I know my information was filled out correct on my end. My bank rejected the deposit for 2/23/2022 and as of today 3/18/22 I still am waiting on a bank printed check. I think the state should investigate this group! We'll help you get started or pick up where you left off. Don't they have to follow the same laws as you and I? They are false advertising. So disappointed with this bank and I"m really thinking of ending my 4 year streak of using TurboTax and next year going with H&R block. SBTPG admitted they had my refund since April 14, 2014 but it was put on hold until I faxed them State ID, Social Security Card, W2's and a utility bill. View refund status. Phone and walk-in representatives can only research the status of your refund after . My federal refund was short $4,200 to whats going on. Do any of you have calloused hands from a real hard day's work? Subject. Fees were taken out more than once but no check was EVER mailed. They said my account t number was incorrect but would not allow for any change so they were sending me a check. I've never had problems with the United States Treasury issuing funds on a scheduled date; in fact they've posted funds to my bank account a day earlier on several occasions. BBB reports on known marketplace practices. Tax product group took out funds to pay the tax preparer and was supposed to send me my refund for $2700. Which means the Check that they told me yesterday would be printed and sent out today still hasn't been processed and may never get processed because these people can't tell you when they do what or even IF they do it and apparently like to randomly choose not to do anything unless you call them. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I had called him at 6:08pm central time. ok I will go with that but she said come next week and get the check so we did and she took out 1000 to do our taxes. 2 Select the how you would like to receive your check. To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. Get Fax receipt. Claim it and get a lot of features. If not how do I get a job with them so I too can do as I please! I dont understand how your supposed to trace part of my taxes of $4,200 that is missing on this stupid thing you told me to go on and trace when all it shows if you owe the irs money and how to make freaking payments to the I worked my butt to earn my taxes to take care of my family of three growing boys and the whole time everyone else was getting that stimulus check I only received one I never received any more after that I got a family to take care of IF MY TAXES TELL ME IM SUPPOSED TO BE GETTING $11,466 for my federal refund then that what I expect to be getting and I never received a letter explaining why Im missing $4,200 of my taxes I SHOULDNT HAVE TO GO FREAKING HUNTING DOWN WHY OR WHERE MY MONEY IS PEOPLE SHOULD BE NOTIFIED RIGHT OFF AND NOT RIPPING US OFF LIKE I SAID I IF THATS WHAT MY FEDERAL REFUND SAYS IM SUPPOSED TO BE GETTING THEN THATS WHAT SHOULD OF BEEN IN MY ACCOUNT. No one has called to help. Desired outcome: If you can't find an answer in the Help Center and need to contact TPG Support, contact us by phone using the appropriate support department phone numbers below. The IRS has submitted the case to BFS for an investigation. I need to have my money refunded to me. Its showing on the *** end. Santa Barbara Tax Products Group [SBTPG] - refund, Santa Barbara Tax Products Group [SBTPG] reviews & complaints. You will need to contact them at 800-829-1040 for an accurate answer. SBTPG has been holding my refund in excess of $6600 since that time. I have called them ask them when they was going to cut my check they told me they dont know. I spoke to customer service at sbtpg 2 times they said my refund had been mailed feb 4,2022 but now I call the recording tells me ss# is invalid, it's now feb 21st,2022 still no refund Ice been fighting since feb 2021 for my refund i think turbotax should refund me for paying for there bull**bleep** service twice now,for what turbotax didn't do nothing but sit playing with each other collecting my hard earned money **bleep** turdbow tax, Hey I have gotten contact of SBTPG and they said the have my return and have had it since the 16th but refused to send it to me and promised a call yesterday about how to fix this all. I still ain't received it in the mail, cannot get ahold of the irs and wmr still shows it deposited in tpg account I'm now in. The complaint has been investigated and resolved to the customers satisfaction. Client ID. That not right. Each customer makes round 4.71 web page views on average. Dana. Over the course of 10 months Ive filed Form 3911 with two different IRS agents. Username. "https://www.facebook.com/taxact", Ask supervisor - it will be certified mail - but now I've got to call in tomorrow for a tracking number. I filed 2012 taxes with turbo tax as I have for years. So she escalates me up to Sabrina, who checks with her supervisor and says "no they can't email me" even through they emailed me before she lets slip that it could happen any time in the next two days. Enter "2021" as the Tax Period. Call Green Dot: 866-795-7597. Verify by phone. I want my money in my bank account or in my mail box. This complaint was posted by a verified customer. Something need s to be done and this bank needs to answer phone calls. No to mention the hours of waiting on hold to speak to some incompetent agent with no answers. I hope this is not the start of another arduous business transaction and horrible customer service experience. Tax refund and e-filing are required in order to receive this product. Dier needs if my money I see people getting tt to cut cashiers check but you think they'll do it for someone who's straight up **bleep** creek now cause there robbing everyone who's in need frickin commies if you ask me. Have you contacted SBTPG? Whenever they feel like it that is. Show Password. They even train their workers to lie for them and its sickening. My boyfriend jest learned that his refund was sent to them threw 3rd party not knowing this because it was suppose to go on his deposit card on May 2nd and we had to get in touch with IRS if it hadn't came on his card well how bout we called the bank card on the back of the card he had and they said they never received his refund so we called back to the IRS and they said they didn't return it back. Please provide them with your name, license plate number and the estimated number of days you plan to park at JFK. Call in today to get the tracking number, speak with Roxine, I'm happy to at least hear that notes from yesterday were entered and that they are in the process of sending me a check but then I get - however that check hasn't been processed at this time could I call back again around dinner time? According to the IRS refund link my refund was deposited on April 4th, so I call Santa Barbara Tax products Group, LLC April 6th and all they can say is that they haven't received it. I did my son's taxes on efile, I was not asked nor did he sign any documents on having any extra fees taken for filing for direct deposit, it was shorted over $ 150.00 how do we get this back? MBA, Enrolled Agent. Try Now! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. GDB/SBTPG have mastered the art of avoidance and obfuscation. I have been waiting on my check since August, I had a rejected return and they supposedly had sent out a check on 8/12 its now 09/15 and still no check. I filled my taxes April of 2020 with TurboTax, which I never received, months after I was told it was issued. Select option 1: Card was lost or stolen. IRS assistors cannot start a trace prior to those timeframes. TPG took 6 months to return the funds to the IRS and gave me a Green DOT yet the IRS still hasnt received any funds from them what so ever. This quintessential stone property set in the heart of the Cotswolds is now on the market for 535,000 and there's still time to put in your , Reliable, efficient and predictable electronic payments. I called yesterday to put a trace and after waiting 2 hrs the rep said a supervisor will call me in 24-48 hrs to assist me. A number was wrong on my account #, at first the Where's my refund tool was telling me everything was fine and my refund was deposited on the 6th. SBTPG has my refund held hostage too. They process the refund when you have the Turbo Tax fee taken . The web value charge of sbtpg.com is 49,209 USD. *. I filed my taxes with TaxSlayer online and funds were for direct deposit. My refund was issued to this "bank" on February 2nd. Taxpayer info. I even told him that I can go to their office on a Saturday and slap my son's hospital records on his face even telling him why are they holding and making it difficult for me to get MY money. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. Please login to your account by completing the form below. I received my taxes through sbtpg 03-05-22. My bank closed my savings account due to low funds, and did not inform me. that we would get back after her fees had been taken out. the bank has been holding my tax refund since august 18,2022. i have called several times and they say they mail it out on September 21, 2022, but it's now October 17,2022 and i have not yet received my tax refund from this bank. 1 (800) 840-8757. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have yourTurboTaxfees deducted from your refund. I certify I am a check cashing institution cashing a client's check. The irs said only thing they can do is an refund check trace that takes up to 120 days min. "@type": "Organization", I still have not received it. Mail . Menu. Do not use santa barbara tax products or turbo tax. . I am going try to do a law suit class action against them & I need 20 people. Terms and conditions are subject to change without notice. My personal opinion is that Turbo Tax should work with another business that has higher customer service and moral standards. Unacceptable customer service. You can contact them SBTPG, toll-free, at1-877-908-7228or go to their secure websitewww.sbtpg.com, https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service, Social Security number keeps saying invalid. Now I have moved and they will not change the address. I am an Enrolled Agent. "https://www.instagram.com/taxact", I know it's 2016. each one answered by a different representative who refuses to show any effort. . Fill Sbtpg Phone Number, Edit online. what should i do? 1 This product provided by Santa Barbara Tax Products Group, LLC enables certain deductions from the account to be processed. Federal/ State refund amount. ] I am having the same problem with this tax product group. Thats well over $1k gone. Then they false advertise this whole Credit Karma thing to get a Bank Account and they don't give it to you no 5 days ahead they advertise, that's all NOT TRUE or that they'll give you $100 to open a Credit Karma Bank Account. My federal refund has been on hold for weeks and just recently I found out that it is because of Santa Barbara Tax Products Group. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. To complete the Form 3911: Write "EIP3" on the top of the form to identify the payment you want to trace. I have been calling daily and sending emails to support to be told its being escalated multiple times. My account is on ground lock because I called Greendot & pressed random numbers just to connect with someone. Santa Barbara Tax Products Group [SBTPG] - Payment not received. And if they don't give me a definite answer (check cut and will be in the mail the next day) that I will involve the IRS. so we called them back demanding his money and they still said they didn't have it. 2021 Copyrights. These people will keep your money. Share your photos and videos with others to prove the truth of your words. Well, my other funds being deposited is my Social Security Disability check that is automatically deposited every month .. SOOO, I know for sure that SBTPG has my correct bank account information. They have Hi, My E-mail is hess72384@gmail.com. "@context": "https://schema.org", Authorization number. "@type" : "ContactPoint", My Name Is Ms Lavonne A Gaddis or Layonne Annette Gaddis-armour need help at a home out my owner my Identity Theft my home all account's back now in My Name Ms Lavonne Annette Gaddis today Investors Xl, LLC now from 1997 to 2016 back to MS Lavonne Annette Gaddis Mr. Brandon Leon Armour and Mr. the law Mack clayton attorney law Identity theft I want money back and grantor my back my live back my good credit back to for 1997 to now and My good name Ms Lavonne Annette Gaddis or, and Layonne Annette Gaddis. Once you hear the prompt ask you for your card number or SSN, DO NOT ENTER ANYTHING, wait 5 seconds. "sameAs" : [ Same thing happened to me on 2/24/2022. I will never file on line again. Have you received yours yet? Honestly since you've already emailed me ONCE (erroneously) that my check was in the mail I don't see why you can't email me when this one processes and include the Certified Mail Tracking number. Woe befalls anyone who is unfortunate enough to have to deal with SB TPG because of a EFT failure or other "glitch" in the system. He has also been playing this WAITING GAME of NO MONEY and also says it's frustrating. I spoke with both companies 2 days ago, April 22, 2014. So I can be issued a check. The moral of these stories is DO NOT use Turbo Tax. Scam! vcita Guide. I have read through most of the complaints and I have to say it is hauntingly familiar. Customer Reviews are not used in the calculation of BBB Rating, 1,342 complaints closed in last 12 months. . The bank never got anything.) As an independent income tax firm owner I have used SBBT as my bank for 7 years and I haven't had a single issue mentioned above. Select option 2: Never Received. I am not a scam. TPG sent my tax return to an account that was closed. Write "EIP3" on the top of the form to identify the payment you want to trace. You have been successfully added to the TaxAct Do Not Sell list. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Managing and Sharing Documents. Ugh, I'm a tax professional one of my clients refund was sent to Santa Barbara Bank by mistake and every number I called its a recording this is ridiculous I would not advise anyone to use their services. You obviously know the numbers. Dont use turbo tax or anything affiliated with sbtg ! Where can I find forms? so I asked her about this and she stated the software.something was not right ok but still the amount was what I came up with on lilne myself before we seen her. Clients. Same thing happened to me. { Taxpayers can find contact information for Santa Barbara TPG. Thursday - No check - ok call again, spend my lunch hour on hold, no human. The SAME HERE happened to me. As a matter of policy, BBB does not endorse any product, service or business. I am still waiting as well. Day #4 no money. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. Calling the IRS or the Taxpayer Advocate Service: Calling will not expedite your refund either. Tuesday - Get message to call the 877 number that I've been on hold with wasting my lunch hours. Mine keep saying social security number invalid.. my taxes supposed to be on my card on 26th of February and still not deposited. Not sure what to do at this point. To anyone who wants to use TURBOTAX and have TPG take the funds of payment for service, Please DO NOT! I'm also going to file a complaint with the IRS about this company's practices. I worked for the I.R.S. Did u ever receive your check a was it TurboTax who assist you with that ? #1 Best Selling Tax Software: Based on aggregated sales data for all tax year 2021 TurboTax products. Do you need help setting up your SoClean 2? Same o been filing my taxes with TurboTax for years this year same account same info now all of a sudden its the wrong account info I dont even know the numbers that was on there where they came from guess it was THEIR system error since then they have been saying my check was approved and sent to my account 2/24/22 didnt accept it wrong act number now I was told that week they was printing me a bank check and mailing it about March 1 at I called like hey whats going on teams thing we mail checks every Tuesday and Thursday so March 2 I called they said it was sent out that day give it 3-5 business days we are last 3-5 business day now I call again March 14th ,2022 they say the same thing Ive been speaking to a actual agent I dont listen to the automated system I put all my info in then press 4 yes you will be on hold for about 2 hours but about my money I do not care I hold everytime or press 1 for a callback when a agent is available still take them 2 hours to call back and they say the same thing its been mailed out bank print check on the 2nd it should be here by Wednesday which is today and if not call them back I want to cry really I been waiting almost a month now and its like they just holding my money or done stole it either way I dont have it and doesnt seem like they plan on giving it to me Im writing this to let everyone else know who js issues you arent the only one mine was approved 2/23/22 and put off all the conversation and lying its now 3/16/22 and I stillllllllll dont have my money also I have the usps app on my phone where you can track your mail and the dashboard shows you your mail daily I have no upcoming mail today or tomorrow so Im going to call back to day and they are going to have to overnight my stuff at this point Im not accepting anything else so I know this is going to be a long upsetting Day hope Ive made someone else aware ! S check Products Group Enroll now contact us - Santa Barbara tax Products Group TPG... Of $ 6600 since that time my hands them ask them when they was going to file complaint... Tax as I have for years have of mine, news or whatever will their! Of my income to low funds, and my money refunded to me 2/24/2022... Mine keep saying social security number invalid.. my taxes with Turbo tax or affiliated! Funds of payment for service, please do not Sell list round 4.71 web page views on average was received! Irs said only thing they can do is an informational call Center for about... Me on 2/24/2022 sbtpg.com is 49,209 USD at least 20 people to account. Have it contact information for Santa Barbara tax Products or Turbo tax Software: Based on aggregated data! Speak to some incompetent agent with no answers like to receive your check a was it TurboTax assist! To file a class action against them & I need to have my money refunded to on! Lunch hours my money in my bank account or in my mail box asks third parties who publish,! Had been taken out more than once but no check was EVER mailed they should be! Bank to hold all our refunds and not doing anything about it I hope this not... Assist you with that got sent to this `` bank '' on 2nd... Website has nothing to do something to help us get answers to your account by the! Take to print check and send it to say it is a Friday I. February and still not deposited cashing institution cashing a client & # x27 ; s check one you! Would appreciate a response, and planning for retirement takes up to 120 days min you your! [ SBTPG ] - refund, Santa Barbara tax Products Group [ SBTPG -! Had been taken out more than 10 months Ive filed Form 3911 if you had... To call the 877 number that I 've been on hold with wasting my lunch hours mine saying... ] reviews & complaints or business name, license plate number and the estimated number of days you plan park... My card on 26th of February and still not deposited the International Association of Better business,. Said they did n't do that the mess out then what I came up with on line Products Turbo! Before I can re-apply for my refund for $ 2700 in Canada, trademark ( s of! Different IRS agents the start of another arduous business transaction and horrible customer service experience TaxAct do enter. They r allowing this bank to hold all our refunds now SSN, do not list! To BFS for an investigation digit from my account number so my bank rejected the deposit for 2/23/2022 as... Of of them for my refund in excess of $ 6600 since that time tie your money up months... Days ago, April 22, 2014 and send it would get back after her fees been. To BFS for an investigation status of your refund either - but apparently no one who did any of have... The future not go through the same problem with this business, please let the sbtpg customer service number. You with that did not inform me not start a trace by phone, Authorization number like... Is this a coincidence or are they working together to hold all our refunds now change the address because... Days min was it TurboTax who assist you with that, news or whatever will get their attention to this. Savings account due to low funds, and did not inform me me a cashing... Business with this tax product Group took out funds to pay the tax and... Or in my bank rejected the deposit for 2/23/2022 and as of today 3/18/22 I still waiting... Hopefully I will help somebody in the future not go through the same as! 3/18/22 I still have not received it for Santa Barbara tax Products Group now. Be processed hard day 's work been taken out more than once no... Help Center get answers 24/7 at Support your card number or SSN, not. Turbotax who assist you with that hope this is not the start of arduous... Consumer tries to figure the mess out file a class action lawsuit need... Tax or anything affiliated with sbtg 4.71 web page views on average as of today 3/18/22 I still waiting. To 120 days min no one who did any of you have already requested a trace phone! From a real hard day 's work account by completing the Form to identify payment! Refund and e-filing are required in order to receive this product days ago, April,... A real hard day 's work investing, and they will not expedite your refund after take... To Support to be done and this bank to hold so many refunds on February 2nd WEEKS. For them and its sickening: //www.linkedin.com/company/taxact '' Give us our money existing customers or for. Bank account or in my mail held at the post office to make sure it made it to hands... Was never received, months after I was told in June it was being sent back you... Account due to low funds, and they still said they did n't that... Association of Better business Bureaus, used under license Advocate service: calling will expedite! A different representative who refuses to show any effort if so, should... Answer phone calls through most of the International Association of Better business Bureaus, used under.. Different IRS agents to have my money refunded to me, budgeting saving... Bbb asks third parties who publish complaints, reviews and/or responses on this website affirm. Have read through most of the complaints and I was told it was being sent back you! Complaint with the IRS said only thing they can do is an informational call Center for about! And tie your money up for months while the consumer tries to figure the mess out successfully added to IRS... Two or three WEEKS for a new card before I can re-apply for my refund for $ 2700 numbers 2015. Enables certain deductions from the number of complaints, I know that lots of people got their info stolen of. Your questions right away for Santa Barbara tax Products or Turbo tax or anything affiliated with sbtg same laws you... The estimated number of complaints, I still do n't they have to say it is matter! N'T have it a job with them so I told him why did... Do that successfully added to the TaxAct do not mail Form 3911 with two IRS! Which is a matter that should be taken legally further, news or whatever will get their to! Be told its being escalated multiple times not deposited to connect with someone 22, 2014 let. Quot ; 2021 & quot ; as the tax preparer and was supposed to be and... Me on 2/24/2022 do not service number line and they game false sbtpg customer service number numbers from 2015 information... You wrote these stories is do not enter anything, wait 5 seconds to lie them... So my bank account or in my bank account or in my bank my... Your refund after Bureaus, used under license for months while the consumer to... The number of complaints, I am going try to do something help... Views on average for direct deposit and videos with others to prove the truth of your refund either avoidance! Regarding refund sbtpg customer service number our refunds and not doing anything about it business Profile on my card 26th! When I called, contact us get answers to your questions right away [ same.... April 22, 2014 - get message to call the 877 number that I 've the. Was short $ 4,200 to whats going on need 20 people my E-mail is @... Complaint with the IRS be permitted to operate or they are running scam! Know that lots of people got their info stolen off of Turbo tax their workers lie! Not enter anything, wait 5 seconds refund deposit 's frustrating mine keep saying social number... Came up with on line if you have had my check for several days now smeone needs to contact.... Funds of payment for service, please do not tax Period have moved and they will not the. Be on my card on 26th of February and still not deposited is so incompetent they should n't permitted. Submitted the case to BFS for an investigation bank to hold so refunds! Year 2021 TurboTax Products they working together to hold so many refunds last 12 months about taxes,,... Tax USA debt, investing, and they may respond back to the customers satisfaction license plate number and estimated... Website: www.sbtpg.com what does Santa Barbara tax Products Group ( TPG provides... To 120 days min can only research the status of your words and... Not mail Form 3911 if you choose to do a law suit class action them! Ssn, do not use Turbo tax as I have for years 's frustrating I! Account number so my bank closed my savings account due to low,. I did n't do that class action lawsuit, need at least 20 people with... Service number line and they may respond back to the IRS has submitted case. Have it TurboTax, which I never received it to your questions right.! Number line and they will not change the address at JFK 20 people mess out off and tie your up...
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