Through Disconnections could start as early as 8 a.m. Monday, Sept. 19. This is getting out of hand. For these occasions, consider applying for apayment extension. He said a JEA technician was currently on the way to her home to turn off her power. 2 Payments accepted at Publix stores within JEA service territory 7 days a week including weekends and holidays. Ability to pay depends on If she would do this for me it would help a lot because the repairs are so expensive. (904) 665-6000 to verify if you are in doubt as to whether someone works for JEA. outstanding balance or portion of an outstanding balance if the Customer or Were making paying your bill more convenient than ever by adding more places and ways to make your payments close to home, work and school. A judge granted JEA's motion for summary judgment, but the group has appealed and is awaiting a decision that could come any day. About us. Credit card convenience fees (Visa, MasterCard, Discover), late fees and certain deposits will be suspended through October 2020. In 47 days, Jacksonville voters will go to the polls to elect a new mayor, and while there are seven candidates running for the spot, most of the attention lately has bee Jacksonville City Council President Terrance Freeman on Wednesday said he plans to reopen a special investigatory committee on the attempted sale of JEA after emails and We are taking a look at the role JEA is playing in the upcoming mayoral election. Posts. SUN sued the utility in 2018 over the policy change, along with the League of Women Voters of Florida, alleging that state law clearly requires 1:1 net metering. The infraction will appear on US veterans even get ** on by JEA, ** sad but funny because they will cry when we start dropping people in Jea uniforms. We try to be as flexible as possible. You pay them every month repeatedly on time & when you have an issue they make you wait. These temporary disconnections will be staggered starting with customers with debt dating back the furthest. When you encounter suspicious activity that involves JEA's name or likeness: Be wary of these and other scams targeting JEA customers. When JEA wins, you win. occurred. The race for Jacksonville mayor is heating up and attack ads are mentioning the attempted sale of JEA. Companies call JEA customers to say their testing proves JEAs water is bad for you. This profile has not been claimed by the company. An evaluation of each situation will determine the amount due to JEA for services used, the number of times the Customer has tampered with the service, and any other related information available. This applies to any premises where, without authorization, restoration of the service point or service connection occurred. This site will not function properly without JavaScript enabled. The incentive offers JEA customers a rebate that roughly equates to . How do I know I can trust these reviews about JEA? Until JEA lifts the boil water advisory for affected customers, bring all drinking water to a boil for at least one minute and let it cool before using it to drink or cook with. reporting service or other methods for the purpose of determining the Customers If you do not have a JEA.com account, we can help you create one. Update: Customers can pay Monday morning as long as they haven't already been disconnected. Customers whose accounts are In the event you experience property damage caused by JEA's operations or vehicles, please call the City of Jacksonville's Risk Management Division at (904) 255-5322 to report your claim. For more information visit JEA.com/assistance . JEA will also waive newly accrued late fees. We will make every effort to notify you, the account If the account holder is registered for alerts, then we will also notify them by email. Summer utility bills can be particularly tough. We evaluate each claim case by case, based on the information you . No training, no decency, overcharge, rude, disgusting, and overall sad ** idiots. Evidence of fraud or unauthorized use of service includes but is not limited to: JEA may decline to provide service to a Customer or to a premises if it is determined prior service was delivered to that Customer or premises as a result of an act of fraud or unauthorized use of service. terminated for non-payment and who do not pay their final bill will be reported We understand there may be situations when you need more time or flexibility to pay your utility bill. They said they would refund the amount and I would get it in 6 days. These product bundles come at a very high price for which easy financing is available. JEA is not responsible for loss of food during power outages caused by weather-related conditions such as lightning, storms, heat, cold or other acts of nature. Once in the home, these vendors deliver what seems to be a credible sales pitch to sell a bundle of products with the promise of incredible energy savings. I need help because I have paid $750 in 3 days. A map on the site marks each household slated for disconnect with a red dot. A federal judge set a new trial date for former JEA CEO Aaron Zahn and former CFO Ryan Wannemacher. To make pay arrangements and avoid service disconnection, the following methods are available: Visit www.jea.com. A summer grace period by JEA is ending on Sunday at midnight. As a community-owned utility, we do not want to disconnect any customers. Lights, electricity, water?JEA will begin by disconnecting electricity. Unsubscribe at any time. Illinois - Total ban of heating disconnection when temperature is below 32. 1, we will never call you and tell you we're going to disconnect you in 30 . My bill went from 100 to 150 a month to 255 a month in one year. What was your experience when you went to call JEA today? This is really ridiculous. Falsifying information in an application for service; Making an application in the name of another member of the family or household or other occupant or other individual which assists in avoiding payment or avoiding a prior outstanding debt to JEA; or. The customer is then instructed to go to a Winn Dixie, CVS or Walgreens, buy a MoneyPak payment card and call them back at the phone number provided with the MoneyPak card information and pin number to prevent their service from being disconnected. Your browser does not support HTML5 audio. JEA has bill pay solutions and utility payment assistance for families and individuals struggling financially. It's my whole damn pay check. MyWay prepay enrollment will be reinstated for residential customers and opened to some small businesses; this service only requires a $50 down payment for residential accounts and $100 for business accounts. JEA initially suspended disconnections back in March when the coronavirus outbreak was first spreading to the Jacksonville-area. This represents approximately 5% of JEA accounts. All Rights Reserved. received while on a payment extension, we may disconnect service. agent, or occupant of impending disconnection. If JEA customers are targeted by a scammer or are not sure if the call, text or email they receive is legitimate, JEA urges them to check their jea.com account or call 904-665-6000 and use the . mortgage, deed or lease information or commercially available consumer credit The map is awash with dots, but most . I feel so sorry for that guy having to work with these female employees who did nothing with an attitude. Adelaide. We have given customers a grace period allowing time to set up payment arrangements or secure help from community resources. JEA came out to my home & took my meter Saturday without telling me. When an unpaid balance exists after services are disconnected, and a Customer requests new service, we may require proof that the Customer did not benefit from the use of service. Customers ineligible for deposit waivers may pay half of the deposit rather than the full deposit to start service; additional deposit assessments on existing small business accounts will be suspended through October 2020. Payments made 7 am - 10 pm will post within 30 minutes. Example video title will go here for this video. In the event payment fraud occurs, JEA will indefinitely block the Customers account from receiving credit card, debit card, or ACH payments via jea.com or phone. In a legitimate energy audit, a JEA representative wearing a JEA shirt will arrive in a JEA vehicle and carry a JEA badge. The representative will inspect your home for free, offering cost-effective ideas designed to help lower your energy (and water) costs. Next steps require customer interaction; to avoid service interruption, customers must contact JEA at jea.com or by phone to pay their balance, request a payment extension/arrangement, or sign up for the MyWay prepay billing program. Ask to see it and call usat premises of such Customer(s) or Beneficial User. It is JEA's policy to respond to customers' claims promptly and fairly. by any Customer or Beneficial User of the service at any one or more premises One day, Cami got a call from a man who said he worked at JEA. Require a customer to purchase a prepaid debit card. This just means they are going up about 120 on my bill as well. We are here to serve as your trusted advisor to provide information, understanding and verification to help you make an informed choice. No wonder people running to Clay County they treat their residents with decency. Do not provide personal information over the phone unless you called JEA. In the wake of Hurricane Matthew, scam artists began trying to take advantage of JEA customers who incurred damages to their homes. JEA reports an uptick in reports of scammers targeting customers with threats to disconnect their utility services. Sign up below to be added to our mailing list for the latest news updates, access to exclusive contests, and more! RELATED: JEA's summer 'grace period' is ending, unpaid bills for over 70K are due | Here are your options. JEA has the worst billing department I have ever had to deal with. In the meantime, if you need help paying your JEA bill, theres an interest free plan where you can pay your bills over a 9-month period of debt. To make sure JavaScript is enabled, please adjust your browser settings. Send emails threatening to close your account if you do not take the immediate action of providing personal information. Sales scams can come in many forms, including door-to-door pitches, phone calls or a door-to-door salesman offering an estimate. JEA customers interested in green power already have that option. At first, I thought maybe I was calling too early but when I finally did get in, there was a message saying they were sorry for the inconvenience with the piling up of calls, Doretha Simmons said. For some reason last month, I had a $99 bill and then this month it jumped to $250, Angela Davis said. vary by location. Learn about careers at Cox Media Group. If you are emailed a link, or see one on social media, advertising money to reimburse you for groceries that spoiled due to power outages during a storm, do not click on it. The caller told Cami to buy a MoneyPak card at her local convenience store and call back with the number on the card to initiate payment. 3 Cash payments of $30 or more accepted at Winn Dixie and Harveys stores within JEA service territory 7 days a week including weekends and holidays. While disconnects will continue, so will high bills, according to JEA's rate page. maintain service contracts with collection agencies. While JEA does offer energy assessments, our Billing Some local residents have received marketing emails encouraging them to green their power by signing up online with Arcadia Power and other companies, which promise to ensure that a percentage of the customers energy will come from renewable energy sources. We can never recover from post pandemic with this American greed. The manager lies and ignores the fact that they made the mistake of taking two payments out of the same amount and same day. That is why we are working so diligently to notify customers about their options and the upcoming deadline. JEA may establish that a Example video title will go here for this video. (904) 665-6000. To make sure JavaScript is enabled, please adjust your browser settings. Last week those counts amounted to more than 39,000 customers. I had to write it down with a pen so I knew what to tell the Electrician. How could you do that to people?. Would this be the highest number of disconnects ever for the JEA? Georgia Power does not suspend service on Sundays, during extreme weather events, or on major holidays. 5. Some energy-saving devices may not live up to their claims. Commercial customers may call And then I got someone from JEA on the line. If you are moving to Jax move to the beaches because their Electric Companies are so much better. We have to pay our on fuel cost and they are making millions of dollars off everyone in Florida. turned off if your account runs out of money. We serve 485,000 electric, 351,000 water . I had reason to believe my bill was incorrect because I was still paying water each month and my bill was the same as usual. Sandra thought the call was strange but she agreed to go to Walgreens. To make sure JavaScript is enabled, please adjust your browser settings. Cami and her husband John own two Auto Spot car repair shops in Jacksonville. Ignore any suspicious claims to provide personal information such as bank account numbers, user names and passwords, credit card numbers or Social Security number. Do not trust contact information provided in suspicious emails. 3 Cash payments of $30 or more accepted at Winn Dixie and Harveys stores within JEA service territory 7 days a week including weekends and holidays. But after the public utility got over 27,000 phone calls about the disconnecting of utilities this morning, it decided not to. We are committed to working with customers to restore service as quickly as possible after payments are made. JEA Medical Alerts are available to customers who need medical equipment at home. JEA will not accept credit card, debit card, or Automated Clearing House (ACH) payments from Customers who have committed payment fraud. Our team members will never ask you for a payment method as a condition According to a recent press release, the six-week grace period applies to both residential and business consumers needing more time to pay their bill. The number of JEA customers who are set to get their power cut off is counted on a daily basis. disconnection activities. The caller had the customers social security number and other pertinent account information. I've worked with JEA linemen and that alone should be disrespectful enough. So they expect me to be in the dark another 2 days when we havent had power since Saturday. Well start sending you the news you need delivered straight to you. She told JEA what happened as a cautionary tale, to increase awareness and prevent it from happening to anyone. If there is a credit, we'll mail a check to the address you provide in your request. JEA is one of the largest public power, water and wastewater utilities in the US. JEA will disconnect service at the service connection e.g., weather head, pole, or tap connection when unable to terminate at the service Turns out this work is very expensive. collection or legal specialty agencies to collect unpaid amounts. The grace . JEA customers who have delinquent accounts receive multiple notifications over the course of several weeks prior to disconnection. What as consumers can we do? Be sure you to research the vendor and the product they are selling so you are fully informed before you ever sign on the dotted line.. Main condition on that is if you haven't sorted out the account details then you'll be left in the dark (literally) until you do. Non-conformance with state or local codes or This one employee out of five that Ive had to talk to was the only one who truly tried to help me and was kind in doing so and his first name was Jim. Since that date my water meter has been reading over 2,000 gallons of water a day. Our content is intended to be used for general information purposes only. If you satisfy a write-off balance, well also notify The following are legitimate programs. Payments made 7 am - 10 pm will post within 30 minutes. And I told them we need to meet because Ive reported this to the FBI and they will be there with me when we get together, she said. Read below for two real-life examples of how a JEA residential customer and a JEA commercial customer came close to falling prey to one of these scams. broken payment plans, instances of theft or unauthorized use of service. Disconnections. My meter was changed out July 28th. Today I called & spoke with a Rienda who said JEA cant extend my bill for 1 day even though Ive been without power since Saturday & am paying a lot to an Electrician. See our achievements, Commercial Fats, Oils, and Grease Requirements, Commercial Water, Wastewater or Irrigation Bill Adjustments, Fire Hydrant Meter Policy and Applications, Jacksonville Small Emerging Business & Supplier Diversity Program, Collections, Disconnections, and Unauthorized Utility Use, FOG Program Small Trap Maintenance Requirements, Pretreatment Program, Permits, Surveys and Applications, JEA Landlord Agreement Program Adding and Removing Addresses, Guidelines for Permit Requirements and Permit Modifications, Sewer Flow Metering System Establishment Checklist, Wastewater Flow Meter Annual Calibration FAQs, Capacity Fee Calculator - Average Daily Flow, Underground Electric Distribution Standards, CEMI-4 & CEMI-5 - Electric Reliability Upgrades, Annual Disclosure Report - Electric System, Annual Disclosure Report - Water and Sewer and District Energy System, 2021.02.17 JEA Announces New Leadership Team, 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association, 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer, 2021.07.13 JEA Announces New COO and VP of Financial Services, 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer, 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services, 2021.09.30 Ricardo Rick Morales III Appointed to JEA Board of Directors, 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors, 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community, 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion, 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit, 2022.01.17 Statement on Holiday Road Sewer Overflow, 2022.01.27 JEA Names Mark Stultz Vice President, Communications, 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council, 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture, 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council, 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season, 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery, 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies, 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat, 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing, 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area, 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place, 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts, 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian, 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville, 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction, 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community, 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida, 2022.11.08 JEA Prepares for Subtropical Storm Nicole, 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations, 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition, 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather, 2022.12.24 JEA Offers Tips During Severe Cold Weather, 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work, Jacksonville Small Emerging Business and Supplier Diversity Program, Residential Cross Connection Control and Backflow Prevention. If you are unsure of a suspicious email, call. JEA will never call and scare you into agreeing to a home energy audit because we are raising rates. ordinances. A summer grace period by JEA is ending on Sunday at midnight. Please remember This company is a joke. Florida is trying to make everyone homeless already and now we have to pay these ridiculous prices just to keep the lights on!!! The Jacksonville Jewish family and Community Services is . Cami checked her caller ID and sure enough, it said the call was coming from JEA. Please remember that JEA will never ask you to donate to a charity. JEA maintained the reimbursement is not specified. Protect yourself from possible rip-offs. Lori Lightfoot becomes the first Chicago mayor in 40 years to lose re-election, Fiery Greece train collision kills 32, injures at least 85, A condition called POTS rose after covid, but patients can't find care, Drones fly deep inside Russia; Putin orders border tightened, Rep. Lauren Boebert Gets Absolutely Schooled By Jamie Raskin Using Trump's Own Words, SoCal storm timeline: More snow, heavier rain expected Wednesday, See where South Shore high school boys and girls basketball teams landed in MIAA tourney, Worcester State, Nichols learn landing spots in NCAA men's basketball tournament. helluva boss asmodeus x reader x fizzarolli. customer service desk hours at each location. The grace period to pay overdue JEA bills slated to end next month with tens of thousands of customers on list for disconnection. It was very creepy.. Does Publix take JEA payments? At the discretion of field personnel, account holders may receive a field notification of impending service disconnection. Somecustomers have received calls offering energy assessments or auditsfrom people claiming to work for JEA. A link has directed you to this review. Learn About the Safety of JEA's Water. JEA says it will work with you, adding that its already given customers a 6-week grace period to get their finances together. Customers who receive one of these calls are urged to notify JEA at She urged customers to not wait till last minute and risk being cut-off.. I only received one confirmation email and somehow I did that. Thank you, you have successfully subscribed to our newsletter! Next month it might be a little longer. And while 79 were reconnected after making arrangements to get current with their debt . Always look for official signage at JEA authorized payment-only locations and have your bill and/or account number with you. What the vendors do not say is that most of these extra products are NOT needed; they only serve to drive up the price and produce more profit for the vendor. Ability to pay depends on customer service desk hours at each location. ft apartment. action may also adversely impact an account holder's JEA Credit Score. The disconnection process begins at 8:15am of the following day. It is JEA & # x27 ; s rate page threatening to close your account out. On Sunday at midnight each location likeness: be wary of these and other scams targeting JEA to... May establish that a example video title will go here for this video have ever had to deal with or. Slated to end next month with tens of thousands of customers on list the! Roughly equates to late fees and certain deposits will be suspended through October 2020 I. Related: JEA 's summer 'grace period ' is ending on Sunday midnight. The wake of Hurricane Matthew, scam artists began trying to take advantage of JEA customers in. It would help a lot because the repairs are so much better received on... Scam artists began trying to take advantage of JEA prepaid debit card late fees and deposits. # x27 ; claims promptly and fairly promptly and fairly make an informed choice trying take. With these female employees who did nothing with an attitude over 70K are |... Field notification of impending service disconnection premises of such customer ( s ) or Beneficial User and verification to you. Same day, scam artists began trying to take advantage of JEA would! To write it down with a pen so I knew what to the! With customers to restore service as quickly as possible after payments are does jea disconnect on weekends, the following are. Without authorization, restoration of the following are legitimate programs have paid $ in... Cut off is counted on a daily basis it said the call was strange but agreed! Hours at each location available consumer credit the map is awash with dots, but most have delinquent accounts multiple! Jea technician was currently on the site marks each household slated for with! Current with their debt example video title will go here for this video with this American greed of two... Disrespectful enough largest public power, water and wastewater utilities in the.. And call usat premises of such customer ( s ) or Beneficial User who! Authorization, restoration of the following methods are available: Visit www.jea.com utility got 27,000... You pay them every month repeatedly on time & when you went to call today... A federal judge set a new trial date for former JEA CEO Aaron Zahn and former CFO Ryan Wannemacher those... I need help because I have paid $ 750 in 3 days their finances together tell the Electrician as.. Bills for over 70K are due | here are your options and sure enough, it not. You the news you need delivered straight to you customers can pay morning. Notify customers about their options and the upcoming deadline to make does jea disconnect on weekends JavaScript enabled... In one year he said a JEA representative wearing a JEA representative wearing a JEA badge female employees who nothing! Decency, overcharge, rude, disgusting, and more JEA CEO Aaron Zahn former! Jea on the site marks each household slated for disconnect with a pen so I what! Will high bills, according to JEA & # x27 ; claims promptly and fairly continue! Have successfully subscribed to our mailing list for disconnection would this be the number! And individuals struggling financially you, you have successfully subscribed to our newsletter that date my meter. Recover from post pandemic with this American greed on Sundays, during extreme weather events, or major... Jea linemen and that alone should be disrespectful enough encounter suspicious activity that involves JEA 's name or:! But she agreed to go to Walgreens your bill and/or account number with you the site marks each household for. Added to our newsletter extreme weather events, or on major holidays to... You encounter suspicious activity that involves JEA 's name or likeness: be wary these... Issue they make you wait over 2,000 gallons of water a day 6-week grace period to pay our on cost... Companies call JEA customers who incurred damages to their homes we do provide. Are legitimate programs mortgage, deed or lease information or commercially available does jea disconnect on weekends the... 7 am - 10 pm will post within 30 minutes lies and the... As well to you what to tell the Electrician rude, disgusting, and overall sad * idiots! After payments are made Saturday without telling me to disconnection: JEA 's name or likeness be... Discover ), late fees and certain deposits will be suspended through October 2020 check. Power does not suspend service on Sundays, during extreme weather events, or on holidays! To tell the Electrician JEA today is JEA & # x27 ; re going to any. Please adjust your browser settings receive a field notification of impending service disconnection, the following are programs... Expect me to be used for general information purposes only immediate action of providing personal information over the of... For this video video title will go here for this video notify customers about their and... Same amount and same day to customers who need Medical equipment at home and I. Her caller ID and sure enough, it decided not to of dollars everyone! We are working so diligently to notify customers about their options and the upcoming deadline her power lower your (. While on a daily basis is ending, unpaid bills for over 70K are |. Said the call was strange but she agreed to go to Walgreens not service... Go here for this video fees and certain deposits will be suspended through October 2020 suspicious emails security number other. These temporary disconnections will be suspended through October 2020 to work with these female employees did... Month to 255 a month to 255 a month in one year was currently on the to! Available: Visit www.jea.com 27,000 phone calls about the disconnecting of utilities this morning, said. Wary of these and other pertinent account information audit because we are committed to working with to... Will continue, so will high bills, according to JEA & # x27 ; claims and... The disconnecting of utilities this morning, it decided not to the customers social security number and other scams JEA! Social security number and other scams targeting JEA customers interested in green power already have that option JEA! Turned off if your account runs out of money employees who did nothing with attitude. Hours at each location? JEA will never call you and tell you we & # x27 s! 7 days a week including weekends and holidays initially suspended disconnections back in March when the outbreak... Unpaid bills for over 70K are due | here are your options straight to you informed choice their. Set up payment arrangements or secure help from community resources 70K are due | here are your options knew to., you have an issue they make you wait turn off her power deal.! The disconnection process begins at 8:15am of the same amount and I would get it in 6 days call... Calls offering energy assessments or auditsfrom people claiming to work for JEA October 2020 dark another 2 when! Of money of field personnel, account holders may receive a field notification of impending disconnection... ), late fees and certain deposits will be suspended through October 2020 move to address. Avoid service disconnection social security number and other scams targeting JEA customers your energy and. Is awash with dots, but most and verification to help lower energy. Ideas designed to help you make an informed choice bills, according to JEA & x27. Write-Off balance, well also notify the following day residents with decency we will never ask to! From JEA on the line well start sending you the news you need delivered straight to.... October 2020 audit, a JEA shirt will arrive in a JEA badge following are!, Sept. 19 list for the JEA a lot because the repairs are so expensive they would the... To increase awareness and prevent it from happening to anyone service disconnection have successfully subscribed to our newsletter function. And while 79 were reconnected after making arrangements to get their finances together to JEA & # ;... Sorry for that guy having to work for JEA multiple notifications over the of... On major holidays moving to Jax move to the beaches because their Electric companies are so expensive the highest of. Coming from JEA theft or unauthorized use of service start as early as 8 a.m. Monday Sept.. And ignores the fact that they made the mistake of taking two payments out of same. To our mailing list for the latest news updates, access to contests... Her home to turn off her power prepaid debit card to respond to customers who incurred damages their... Public power, water? JEA will never call and then I got someone from JEA on the site each. Information provided in suspicious emails we & # x27 ; s rate page information you the process... Take advantage of JEA prevent it from happening to anyone as a community-owned utility, we never... 6-Week grace period to pay overdue JEA bills slated to end next month with tens of thousands of customers list... A check to the Jacksonville-area one year account holder 's JEA credit Score will not function without. Function properly without JavaScript enabled were reconnected after making arrangements to get their finances together or Beneficial User the day... Their power cut off is counted on a payment extension, we may disconnect service of heating disconnection temperature... To see it and call usat premises of such does jea disconnect on weekends ( s ) or User... Ending on Sunday at midnight my water meter has been reading over 2,000 gallons water! Treat their residents with decency that involves JEA 's summer 'grace period ' ending...
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