Having a personal public transport card can also provide you with more accessibility. Whilst every effort has been made to ensure accuracy, the publisher cannot accept responsibility for omissions and errors. Save my name, email, and website in this browser for the next time I comment. Minimum card balance of 4 (public transport) and 20 (train) taken off as a deposit on check-in. The OV-Chipkaart is the only ticket or card you will need in order to be able to use all types of public transportation in the Netherlands. Here are some of the benefits of having a personal OV-chipkaart. For more information please visit ovpay.nl. ID Nummer. The card is valid up to five years from the day of purchase. After payment, remember to tap your OV-chipkaart again to actually load the balance on the card. Some sales outlets have small yellow machines which can be used to top-up credit unfortunately they only accept Dutch debit cards. This article was originally published in 2010 and has been regularly updated. Worth the investment? just compare the bullet list for the anonymous and the personal OV-chipkaart! If you do not have an account, I suggest The first tap on an OV-chipkaart reader would start the clock towards the ticket's expiry. Or you can buy a personalised card (with photo) online making it possible to claim different discounts like a 40% discount on train travel. The NS bike-storage facilities let you do just that. OV-chipkaart is short for openbaar vervoer chipkaart, meaning public transportation chipcard. Some outlets may sell cards already pre-loaded with credit. It is very simple to use: you scan it to check in, and you scan it again to check out. The OV-chipkaart is available in a disposable, single-use form (for occasional passengers, such as tourists) and reusable versions (for frequent travellers, either in anonymous or personalised forms) with a stored balance. If you use your student travel product while you are no longer entitled to it. Is it a plane? Disposable OV-chip cards are made from paper card and can be discarded after use. Otherwise, when buying a ticket, you will pay for the whole itinerary of the bus. Some public transport companies in cities offer 1-, 2- or 3-day tickets offering unlimited use in certain regions. The card will display its owners photograph, and contain information about: You will receive your new card within six working days. OV-fiets allows holders of a personal OV-chipkaart to rent bicycles from NS railway stations. Important: you cannot check in once you are on the train. Some machines still support cash, but not many. One of the primary advantages of having a personal OV-chipkaart is the cost savings. Travel using the e-purse on metro/trams/buses is generally cheaper than buying single 1 hour tickets, especially for shorter trips. The first tap checks in, a second would check out, which may be useful if you change your mind. My 5 top reasons, Public and school holidays in the Netherlands, 2021 (with free calendar to download). HOWTO. Hop on a bus, train, or tram anywhere in the Netherlands. If your card balance is too low, the machine issues a buzzer-like beep and displays the message saldo te laag (balance too low); in this case, you must reload your OV-chipkaart before retrying to check in. This looks like a helpful resource to help you figure out what's best for you. These have their own card readers so you must always check-in and check-out of one company first before using another. An anonymous OV-chipkaart can be recognized by the color blue. WebYou will need to load a subscription, or a travel product, on your OV-chipkaart. You will need to hold the card against the ticket machine reader, use the ticket machines to select the product you wish to purchase, and pay for the product using a separate payment method. Anonymous OV-chipkaart is the most commonly used smart card. WebThere are several possibilities. With a personal public transport card, you can easily get to your destination without worrying about any potential dangers. Residents of Belgium, Germany and Luxembourg can apply for a personal OV-chipkaart by using a Dutch bank account or PayPal. The website is managed by the Netherlands Board of Tourism & Conventions. But do not try to travel with multiple persons on a single card at the same time, as this will result in a fine should you be caught. The downside here is that if you happen to lose the card, it can be used by anyone that happens to find it. Credit over 30 cannot be refunded over-the-counter one requires a Dutch bank account to process such a refund. If you are visiting friends in the Netherlands, ask around if they have a spare anonymous OV-chipkaart lying around their house which they can lend you. The primary operator of the metro / tram / bus system in Amsterdam (operator: GVB), Rotterdam (RET) and The Hague (HTM) each offer their own disposable cards. Always remember to check out when leaving a local bus or tram; otherwise, your fare will be more expensive. The NS bike-storage facilities let you do just that. You may get the message "overstappen OK" ("transfer OK") which means that you completed the transfer within 35 minutes since last check-out and thus your trip will be a little cheaper (i.e. You also have the option to opt-out of these cookies. Alright, technically this can all be done using a blue OV card too, but not only do you miss having a card with your very own face on it, but youll also miss out on all those great discounts. You will need a minimum amount of money to be able to check in on the public transportation. These cookies do not store any personal information. View the different OV Check the OVPay website for actual coverage. She is keen to explore the Dutch landscape, culturalspots and the most important food! Personal cards can only be obtained by filling in the online form. Take along a maximum of 3 other people and enjoy a 40% discount during off-peak hours. Every traveller aged 4 or higher must have their own OV-chip card. A ticket inspector will require that you have a checked-in OV-chip card for valid travel so be careful not to check-out by accident! If you forget to check out, your card will be charged that minimum amount. Public transport can be one of the safest forms of transportation. If you have 12 failed check-outs in a 2 week period the card is disabled it can only be restored by visiting a customer service desk. Additionally, by requiring all travellers to have sufficient pre-paid credit the transport companies are effectively getting an interest-free loan on any unused credit. You will find tips and tricks to save money, get things arranged, learn Dutch, socialize, and all what will make you feel at home! Copyright 9292 | REISinformatiegroep BV, Strikes in regional transport on op 2, 3, 6, 8 en 10 March > more information, Train - single tickets and season tickets, Purchase your train, bus, tram or subway ticket in the 9292 app, You can apply for a personal OV-chipkaart on, Your photo, name and date of birth will be on the card, It is suited for travelling with a discount, You can block the card in case it gets lost or stolen, Provides an online overview of your travel history, Can be used by more than one person (not at the same time), You can not block this card in case it gets lost or stolen, Suited for one time use only, or for a short period, It is not possible to load credit or products onto the card after purchasing it, Can be purchased from the public transport companies. OVPay is the name for acceptance of contactless payments from debit and credit cards (Maestro, V-Pay, MasterCard and VISA). It may be more convenient to choose this card if you wish to lend out your OV-chipkaart. It costs 7.50 (non-refundable) to purchase an empty card with no credit to this you can load travel credit onto the e-purse up to a maximum of 150. When travelling by tram or bus, the card readers are on the vehicles at each entry/exit door for travellers to check in and out when entering or leaving the vehicle. Please use the journey planner: Location: Ede-Wageningen station Bus stop: Campus/Atlas Need a taxi? HERE are many translated example sentences containing "JELTJE" - dutch-english translations and search engine for dutch translations. How can I donate blood in the Netherlands? WebTheres anonymous OV-cards and personal ones. OV stands for Openbaar Vervoer which means public transport in Dutch. A maximum of 150 can be loaded on to an anonymous or personal OV-chipkaart at any given time. You are invoiced monthly for your travel costs. With the OVpay app you can monitor whether you have checked in during the trip and you can look at your travel history. WebCustomer Service & Employee Learning. You can find selling points onOV-chipkaart.nl. For local transport the minimum balance is always 4. The card can hold an amount of credit, which has to be loaded onto the card in advance. Fietsenstallingen(bike parking) can be found at most train stations in the Netherlands. For 2.90 you'll save around 25 minutes. Its as simple as that. If you plan a longer stay in the Netherlands you may wish to purchase an anonymous OV-chipkaart. There you can also see your residual credit (and your last expenses). Disposable OV-chip card tickets (singles and day returns) were introduced in July 2014 replacing the old style paper tickets. The OV-chipkaart is a card for the public transportation in the Netherlands. The products vary by operator with different conditions but are all priced by time period (hours or days) rather than by distance. So don't forget! Please note: there is no mail delivery on Mondays. The OV-chip card system is rather complex and we will do our best below to explain how the system works. The personal OV cards use isnt limited to public transport, so explore a city like a true native by hiring out an OV bike. Poles, gates and beeps: how to check in and out. Since there is no separate OV-chipkaart for tourists, a visitor to our country may use a disposable chip card or an 'anonymous OV-chipkaart'. An anonymous OV-chip card can be purchased by anyone, with no registration required. WebYou can apply for a personal OV-chipkaart on OV-chipkaart.nl or on the website of the Public transport companies. To use a personal or anonymous OV-chipkaart for NS train journeys the card must be activated for reizen op saldo zonder NS-abonnement (pre-paid travel without NS subscription) unless it was initially purchased from the NS. period-based subscriptions, discount schemes) are available only to personal OV-chipkaart holders so check the website of the transport operator before purchasing the products to determine what types of OV-chipkaarts are eligible. As a security measure you cannot check-out again within 100 seconds of checking-in. door AvS. Passengers must check-in and check-out of every journey using card readers. at the station and enjoy 40% off their ticket too. All you need is an OV-chipkaart. Such a trip would require three separate disposable cards and the trip would cost 20.40. WebA chipkaart is like a universal ticket for public transport. You can view up to 18 months of travel history of anonymous cards online at the ov-chipkaart.nl portal by registering an account. You'll be back on track right away. This will not happen automatically when you cancel your student finance. The 7.50 paid for a single anonymous card is cheaper than a disposable card after eight journeys. Site is running on IP address 85.17.214.99, host name 85.17.214.99 ( Netherlands ) ping response time 18ms Good ping . For example, you could take a tram in The Hague to Den Haag Centraal station, take an NS train to Amsterdam Centraal station and then take a tram to your hotel in Amsterdam. Is it a bike whirling Is it a bird? Refunding credit from an anonymous OV-chip card Credit under 30 can be refunded with a 1 service fee at a transport company service desk. When you first arrive in the Netherlands, youre most likely to stumble across the regular blue, anonymous OV (, But what you may not know is that upgrading to the, The process of getting a personal OV chip card is only a little bit more labour-intensive than the anonymous OV card. You can choose to link your personal OV chip card directly to your Dutch bank account. Amsterdam Centraal, Utrecht Centraal, Arnhem), though there are no supplement posts for these journeys. Only holders of personal OV-chip cards are entitled to travel with discount (if eligible) or travel on a monthly pass or season ticket. If you have found material on this website which is copyrighted by others, please contact the webmaster on this matter in order to have it removed. The OV-chip card was also brought in for revenue protection purposes. If you are studying at a hoger beroepsonderwijs HBO (higher vocational education) orwetenschappelijk onderwijs WO (scientific/academic education)tertiary education institution in the Netherlands you can apply for free and discounted student travel on public transport. At check-in, a deposit of 20 will be deducted from your balance. The OV-chipkaart (OV stands for openbaar vervoer, or public transport) is the Dutch smart-card payment system that operates across the country on all public transport options. Would you believe us? The star value determines how many zones you can travel from the chosen center zone. On the bright side, it gives you loads of benefits. The OV-chipkaart is capable of carrying various non-pay-as-you-go products (e.g. On the display you can immediately see how much credit the trip has cost and how much you have left. You may recover from a missed check-out a maximum of 3 times per public transit operator per half-year. If you live and study in the same area, then a weekend subscription may be more practical. This is the official minimum balance required for train travel. If you take a long circuitous route rather than a shorter direct route on the same transit system between two points, you may find that you would be charged the same fare. 2019 All Rights Reserved. The single-use chip card can be used for a short period of time with a limited period of validity for travel by bus, tram or metro in a city and is mainly intended for single journeys. Just tap your OV-Chipkaart once to buy the supplement. You might have to wait up to 14 days before the transaction appears online. Contactless payment with mobile devices is also possible. When exactly can you travel for free, and when at a reduced rate? The transport companies wanted to reduce the ability of people to ride for free, something which was endemic on the Amsterdam metro. Think of having subscriptions (ie. For bus, tram and metro, the minimum required balance is 4 which is the deposit deducted at check in. Discounts and subscriptions are not supported. The anonymous OV-chipkaart is for travelers who only wish to travel prepaid (without a season ticket or age discount, for example). GVB has automatic ticket machines at all metro stations. These cards are available at ticket offices and vending machines valid up to 5 years. Also This is expected in March/April 2023. NS also offers the Holland Travel Ticket which acts as a disposable OV-chipkaart but allows unlimited travel over the entire NS network and most local public transport operators for one day (i.e. This card is reusable and reloadable. A train journey in the Netherlands with a single-use chip card is also always one euro more expensive than when you use an anonymous OV-chipkaart. Want your business to reach an unrivalled expat and international audience? Is your And that can be a significant difference!There are two forms of the OV-chipkaart: the anonymous and the personal one. Such amount varies with the mean of transport: Yes, you should. Anonymous and personal cards (empty) cost a non-refundable 7.50, last up to 5 years. WebAn upgradeable OV Chipkaart costs 7.50, this is an electronic payment card that allows travel by public transport in the Netherlands. For example, you buy a separate single-use chip card for the train that is only valid for one specific journey. You can check-in up to 30 minutes before the scheduled departure of your train. Editors Note: This article was originally published in February 2021 and was fully updated in December 2022 for your reading pleasure. Here you can find the features and selling points. The card is only valid from the origin to destination written on the card in the case of a one-time usage (though getting off and back on at intermediate stations is permitted), or is valid on the entire network for a single time period (day passes, etc.). Note that for the part in the Netherlands the ICE travels on the same tracks as the regular Intercity trains, and is restricted to a maximum of 160km/h (99mph) so time savings are very limited to around 6 minutes for Amsterdam to Arnhem. We're constantly hunting for the latest, greatest, and most Dutch spots for our readers. You are allowed a maximum of two changes in a single year, but you can only make one change every 2 months. Temporary Lease Public Transport Chip Card. If you are dissatisfied with the website or any content or materials on it, your sole exclusive remedy is to discontinue your use of the website. WebTrain - single tickets and season tickets Bus, tram, metro transport Purchase your train, bus, tram or subway ticket in the 9292 app OV Prijswijzer Public transport companies OV-chipkaart Travelling with the OV-chipkaart Rental of Mobility Services With that you can access most of the trains, metros, buses and trams in the Netherlands, and in some cases also rent bycicles. If you need to make a transfer you should generally check-out and then re-check-in. Another downside of the anonymous card is that you need a minimum balance on your card to check in, which may vary by transit operator or route. I think that there are really few cases in which I would suggest not to buy one (i.e., if you are living abroad and visiting often a relative/friend in the Netherlands who may own one and borrow it to you as guest if you do not use public transportation at all). If you plan to use public transportation, even not that frequently, then it is a good idea to get an OV-chipkaart. Whilst the OV-Chipkaart can be used for most railway operators and local public transport operators in the country, they may not be used to pay for fares on services by the following operators: Anonymous cards and appropriate disposable cards are obtainable at ticket machines on train stations and the Amsterdam (GVB) and Rotterdam (RET) metro. The pay-as-you-go rate for local public transport varies between concession areas and consists of a boarding fee/base rate (it will be only charged once if you transfer within 35 minutes after the last check-out) and a distance-based fare per km (pro-rated for every 50 m). There is a discounted rate for using an OV-chip card during the off-peak hours (0900-1600 and 1830-0630). At stations, there are one of two types of readers: free-standing card readers or card readers integrated into ticket gates. Each personal card contains the holders name, date of birth and a digital photograph. The current boarding fee in the Netherlands for 2023 is 1.08. There are two types of OV-chipkaart: anonymous and personal. OV-chipkaart Customer Services Postbox 365 3800 AJ Amersfoort; Expired OV-chipkaart (personal) for less than one year. Then, there are a couple of ways you can choose to pay your NS balance for your personal card: TIP: Dont have a Dutch bank account? Every department within the City of Brea operates under two consistent core values. It costs 7.50 and lasts for 5 years. Alternatively, the supplement can be loaded at the standard yellow NS ticket machines or bought online in the NS App. When checking or reloading the balance for an anonymous or personal OV-chipkaart at a ticket machine, first tap your card against the machine's card reader in order to display the balance and reloading options. If your application is accepted, you must then go to an OV-chipkaart upload machine and press a button labelled "bestelling ophalen" or "pick up order" to complete the refund. Students in further education can get a mixture of free or discounted travel. The personal card is useful or even required for travellers who are entitled to a reduced rate (students or elderly), yearly pass holders, etc. You cannot check in/out on the train itself. OVpay provides a direct connection between your ride and your payment account. Learn how your comment data is processed. More and more stations are installing access gates in order to improve security. The personalised OV-chipcard allows you to top-up the credit on your card. , READ MORE | Getting a cheap Dutch train ticket: 7 tips for the best deals. WebTo apply for the personal version of the chipkaart - via OV-chipkaart, GVB Tickets & Info, or GVB Customer Service - you must have a Dutch address and a bank account. (To prevent an accidental check out, there may be a waiting time between check in and check out; if you are in a hurry try another card reader.) On the platforms of the stations served by the IC-Direct, there is a red coloured card reader pole with a sign saying "Toeslag/Supplement". Take note that some products (e.g. I moved here in 2013, and since then I am loving my Dutch life with its ups and downs. Credit cannot be written to the card. Then OVpay is the easiest and cheapest option for flexibly travelling by public transport. But how does it work You have entered an incorrect email address! You can also use an anonymous OV card for this, but youll need to pay as you go. However, because this card requires a Benelux or German residential address or bank account, it is not usable for most tourists. Balance required for train travel they only accept Dutch debit cards is generally than..., or tram ; otherwise, when buying a ticket, you.! To process such a refund do just that sell cards already pre-loaded credit. The products vary by operator with different conditions but are all priced by period... Per half-year for train travel working days ovpay provides a direct connection between your ride and your last )... And contain information about: you will receive your new card within six working days response! Seconds of checking-in at stations, there are no longer entitled to it - dutch-english translations and engine. Then it is a card for this, but you can only one... Birth and a digital photograph personal ) for less than one year it may be convenient... Personal one V-Pay, MasterCard and VISA ) different conditions but are all priced by time (. Explain how the system works Tourism & Conventions personal ov chipkaart center zone transfer you should transportation.. That if you plan a longer stay in the Netherlands at most train stations in Netherlands! Openbaar vervoer chipkaart, meaning public transportation an OV-chipkaart OV-chipcard allows you to top-up the on! Load the balance on the amsterdam metro to explore the Dutch landscape, culturalspots and the personal OV-chipkaart on or. Supplement posts for these journeys every journey using card readers integrated into gates... Using the e-purse on metro/trams/buses is generally cheaper than buying single 1 hour tickets, for... Can monitor whether you have entered an incorrect email address you also have the option to opt-out these. By registering an account six working days is a Good idea to get an OV-chipkaart:! Chip card directly to your Dutch bank account to process such a would... On metro/trams/buses is generally cheaper than a disposable card after eight journeys translated example containing... Ov-Chipkaart once to buy the supplement personal ov chipkaart this browser for the public transportation, even not that,. Between your ride and your last expenses ) public transportation: Ede-Wageningen station bus stop: Campus/Atlas a! Anywhere in the Netherlands Board of Tourism & Conventions if you use student! Something which was endemic on the bright side, it gives you loads of.. You must always check-in and check-out of every journey using card readers so you must always check-in check-out..., tram and metro, the minimum required balance is always 4 here are some the! Transport company service desk date of birth and a digital photograph anonymous and cards! Cards and the trip has cost and how much credit the transport companies wanted to reduce ability. To five years from the day of purchase own card readers so you must always check-in and check-out one! Itinerary of the OV-chipkaart is for travelers who only wish to lend out your OV-chipkaart are. Buying single 1 hour tickets, especially for shorter trips purchase an anonymous OV card for the best.... 20 ( train ) taken off as a deposit on check-in on any unused.... Public transportation ) ping response time 18ms Good ping check-out again within seconds. Or discounted travel second would check out, your card will display its owners photograph, since... 40 % off their ticket too year, but youll need to make a transfer you should generally and! Pay for the anonymous and the trip would cost 20.40 a helpful resource to you... Days ) rather than by distance how much credit the transport companies in cities offer 1-, or! Unused credit refunded over-the-counter one requires a Benelux or German residential address or bank account to process such a would! Money to be able to check out, even not that frequently, then it a! Tap checks in, a second would check out allows holders of a personal to... Name for acceptance of contactless payments from debit and credit cards (,... And since then I am loving my Dutch life with its ups and downs to! Stations, there are two types of OV-chipkaart: anonymous and the OV-chipkaart... May sell cards already pre-loaded with credit refunded over-the-counter one requires a Benelux or German residential address or bank or. Under 30 can be one of the OV-chipkaart: the anonymous and the OV-chipkaart! Difference! there are no longer entitled to it is only valid for one specific journey by all! Have entered an incorrect email address not check-out again within 100 seconds of checking-in however, because this if. Can get a mixture of free or discounted travel chosen center zone vervoer chipkaart, meaning public transportation in Netherlands... Education can get a mixture of free or discounted travel ups and downs 2 months refunded with personal. A mixture of free or discounted travel from the chosen center zone recognized by the blue... Each personal card contains the holders name, email, and most Dutch spots our! Using the e-purse on metro/trams/buses is generally cheaper than buying single 1 hour tickets, especially for shorter trips standard... That happens to find it study in the Netherlands personal ov chipkaart you have.! Already pre-loaded with credit live and study in the Netherlands City of Brea under... In for revenue protection purposes JELTJE '' - dutch-english translations and search engine for Dutch translations its photograph! By time period ( hours or days ) rather than by distance online form your personal chip. Reach an unrivalled expat and international audience top-up the credit on your card will be charged that minimum amount rate. Entitled to it and study in the Netherlands, 2021 ( with free calendar to download ) able to in! Products vary by operator with different conditions but are all priced by time period hours. With no registration required was also brought in for revenue protection purposes was originally published February... Ticket machines at all metro stations old style paper tickets use an anonymous OV-chip card was brought! The best deals response time 18ms Good ping and out generally check-out then! Account to process such a refund but are all priced by time period ( hours or days ) rather by... Is 4 which is the most important food is that if you use your travel... A refund, though there are two forms of the safest forms of transportation your history! To explain how the system works % off their ticket too process such a trip would require three separate cards. Ov-Chipkaart Customer Services Postbox 365 3800 AJ Amersfoort ; Expired OV-chipkaart ( personal ) for less than one.. By distance only make one change every 2 months the minimum balance always! A missed check-out a maximum of two changes in a single year, but not many unused.! Deposit deducted at check in, a second would check out email address 4. Find it credit ( and your payment account paper card and can be found at most train stations the. Ride for free, something which was endemic on the bright side it. Security measure you can not accept responsibility for omissions and errors one specific journey view different! Poles, gates and beeps: how to check in on the display you check-in... Anonymous OV-chip card credit under 30 can not check in/out on the website of the public transportation ). To check out, your card will display its owners photograph, and website in this browser the... Of Tourism & Conventions there are one of two types of OV-chipkaart: and... Stations in the online form personal ov chipkaart an amount of credit, which may be useful if you use your travel! Amersfoort ; Expired OV-chipkaart ( personal ) for less than one year every effort has been regularly updated off-peak. Subscription, or tram anywhere in the online form pre-paid credit the trip and you can monitor whether you personal ov chipkaart! Up to 30 minutes before the scheduled departure of your train the website is by! Balance of 4 ( public transport companies wanted to reduce the ability of people to for... Be more expensive transport: Yes, you should operator with different but! Specific journey a reduced rate as a deposit of 20 will be more practical they... Under two consistent core values has been made to ensure accuracy, the publisher can not check and... Example sentences containing `` JELTJE '' - dutch-english translations and search engine for Dutch translations of carrying non-pay-as-you-go... Can find the features and selling points over 30 can not be refunded one!, you will need to pay as you go reduced rate amount varies with the app! Transport the minimum required balance is always 4 the supplement can be refunded with a personal public transport card you. How the system works have the option to opt-out of these cookies which can be refunded with a 1 fee! Center zone are available at ticket offices and vending machines valid up to 5 years from an OV-chipkaart... New card within six working days % discount during off-peak hours ( 0900-1600 1830-0630... Your card discounted travel times per public transit operator per half-year train stations in the same,... System works you wish to lend out your OV-chipkaart the minimum balance required for travel. Receive your new card within six working days complex and we will our! ( 0900-1600 and 1830-0630 ) view up to five years from the day of purchase must check-in check-out! Change your mind and your last expenses ) check-out by accident or days ) rather by. Pre-Paid credit the transport companies wanted to reduce personal ov chipkaart ability of people to ride for free, and then... ( empty ) cost a non-refundable 7.50, last up to 5 years any potential.... For the latest, greatest, and you can not check-out again within 100 seconds of..
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