Kind of mad right now. Get status information for devices & tips on troubleshooting. The spike in outages began around 8 a.m. when many customers were greeted with error messages saying services were unavailable. I'm talking about the scheduled outages that typically occur between 12 and 6 in the morning. But the issues seemed to finally be resolving by Tuesday afternoon, he said. It takes minimal effort to post those dates and times for us to consult. Mfers really be trying to get over! Many have taken to social media flooding sites with complaints about internet and phone service being down. With this, youll be informed when an outage happens. Stuff breaks. Someday I'll learn to not give you money. The US woke up this morning to find at least some of Comcast's Xfinity internet services napping, with the cable giant only now claiming it is staggering to its feet. Why Does Comcast Have Outages 3 Main Reasons Explained, MetroPCS Issues Troubleshoot in 5 Step Guide, Does Metro PCS Have 5G? #Sickening. You can restart your modem and see if the problem is fixed. Someday I'll learn to not give you money. Before joining The Chronicle in 2021, she worked for USA Today, NPR affiliate KPCC and Curbed LA. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Share them here. Its more like a traffic jam. We apologize for any inconvenience and appreciate your patience.". This will further help to diagnose if there is any possible problem with your equipment. Comcast says a fiber that was cut caused the mess. on phone 20 minutes now refreshed box umpteen times and still waiting. Outage map User reports indicate no current problems at Xfinity by Comcast Xfinity by Comcast outage and reported problems map Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. #Sickening. Please don't call "support numbers" posted below most probably it's a scam. CBS3 viewers from various parts of Pennsylvania, New Jersey and Delaware used social media to confirm their own outages Tuesday morning. How to prepare for a power outage. or have they in the last few days??? There was citywide outages here in Philadelphia for less than an hour but we are back up and running. If you have any tips or frustrations you wish to share, please leave a message in the comments section! About three hours after Comcast Xfinity customers across Illinois, Indiana and the Chicago area reported widespread internet outages, Xfinity responded on Twitter, saying a network issue was to. Anybody else with Comcast have internet issues I want to see how far the outage is. Internet goes down, modem goes offline. The company, which has more than 29 million business and individual customers,. "I haven't seen any other disruptions," Belson said. Comcast services in Burien, Kent, and Renton are being disrupted as part of a pole replacement due to a recent car accident near the intersection of Benson Road South and South 26th Street in Renton. When did @ATT customer service become worse than Comcast? Who cares that I go over my limit cuz my Internet is down? New comments cannot be posted and votes cannot be cast. Email: jessica.flores@sfchronicle.com, Chase.DiFeliciantonio@sfchronicle.com Twitter: @jesssmflores, @ChaseDiFelice. Xfinity statement: "We're aware that you may be experiencing service . Grrrrrrrrr @Comcast @xfinity no one can help so damn frustrating already. Comcast is starting to get customers back up and running from the Bay Area wide internet outage. Give Light and the People Will Find Their Own Way. Since then, customers in the Midwest, Southeast and East Coast have also had trouble getting online, according to Down Detector, a website that tracks user-reported outages. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. We apologize for any inconvenience. On Tuesday morning, a Comcast spokesperson in a statement said there were intermittent service disruptions as a result of a network issue. The company was still investigating the root cause of the outages Tuesday. Necessary cookies are absolutely essential for the website to function properly. The spokesperson did not respond to a request for information about the number of customers affected in the Bay Area. Remember the texting rates will apply. A. Also don't post any of your personal information. Increasing demands for bandwidth from consumers without enough backup systems can lead to outages, however. We want to assure you that we are committed to restoring services as quickly and as safely as possible. These offerings are usually available in triple play packages. Their outage site isn't even responding. Please send us a DM to get started. State Senator for California's North Coast, Mike McGuire, confirmed it could take a while before all services were restored. Xfinity began to wobble on Monday night in America before eventually collapsing in locations across the US including New Jersey, San Francisco, Chicago, and Philadelphia. One of the major fundamental flaws in using fiber is that it needs a constant power supply. The implication is that theyre aware there is an outage, hence theyre making every effort to get it fixed as fast as they can. Can someone please let us know what's going on!!! This is a text-only tracker that focuses on highlighting the incidents of outage and/ the service in question going down or becoming temporarily dysfunctional for some reason. Follow the steps below; If there is an outage, the affected service will be marked in red. Additionally, our teams are currently working with local Fremont authorities to determine the cause of these repeated incidents and to prevent further acts of vandalism. Yes Phone. I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. At the top of the page >>> click the Devices tab >>> click the Status Center seen under Common Solutions. There is reports of Internet outages throughout Marin and Sonoma County. Here's Opinion: The our city is broken and Im not gonna take it anymore screed, San Francisco is at its most unaffordable point in at least a decade, S.F. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Criterion Digital 2023. Xfinity cable TV or internet outages typically happen when Comcast's network goes down, but equipment problems can sometimes look like network problems. Comcast Internet Outage. Copyright 2023 Comcast Corporation. 13.96 ms. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 06:04. Find out what is going on. is it just a greater philadelphia comcast outage or is it further? Comcast officials said Tuesday they were investigating the cause of a widespread outage that disconnected thousands of people in the Bay Area from their internet, phone and cable services Monday night. Thank you for taking the time to reach out to us here. I'm SHOCKED! Repeated internet loss every night. When it comes to affordability, Comcast offers an affordable package in the United States. Others like myself run tasks before bed (in my case offsite backup) and let it run overnight. An outage is declared when the number of reports exceeds the baseline, represented by the red line. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. Recommendations for internet and tv? The good news is that they have a proactive team that gets any damage fixed immediately. Probably the server is overloaded, down or . February 3, 2023 Comcast is committed to connecting our communities to moments and experiences that matter most. Sarasota Herald-Tribune 0:00 1:56 Thousands of Comcast and Xfinity customers from Naples to Leesburg were knocked offline for hours Monday, some of them after a cut fiber hit services, according. But pay for the service, right? Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! The latest reports from users having issues in Vallejo come from postal codes 94591 and 94589. The spokesperson declined to give further details on what caused the disruption. A. Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. The epic California snowpack is inching toward record levels. This will help you confirm if there is an outage in your area. A Comcast spokesperson issued the following statement to CBS3: "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. 18.89 ms. 14.Feb.2023. Service was restored Thursday around 7:00 p.m. Advertisement The outage appeared to strike. A look at outage tracker Downdetector showed things starting to drop off in the US evening, or early in the morning in the UK, before recovering and collapsing again when America woke up. Update 10:13 a.m. EST: customers in New Brunswick, Nova Scotia, Manitoba and Winnipeg are reporting outages. Privacy Policy. You can go ahead and troubleshoot when there is no reported outage but youre having network challenges. With no high-pressure system off the California coast to block storms, wet weather coming across the Pacific Ocean can sail right into the state. #worstcompanyever. Sadly, "asap" did not seem to cut it for many customers, as users took to social media to express their displeasure even as services began to recover. - Jay https://t.co/sJXooIWuaU. We have tried pinging Comcast website using our server and the website returned the above results. Customers on the West Coast saw a major outage on Monday night. Share them here. @comcastcares using my data plan AT HOME really sucks! on phone 20 minutes now refreshed box umpteen times and still waiting. Get your act together. PHILADELPHIA (CBS) -- Many people in the Philadelphia region have experienced major problems with their phone and internet service because of a massive Comcast Xfinity outage. #wtf, Comcast inet just called me to let me know their is an outage in my area causing intermittent inet until 4pm , apparently theres an internet outage in my area for comcast luckily for me my neighbor has an unsecured wifi connection not on comcast :). Comcast owns NBCUniversal, the parent company of NBC News. This cookie is set by GDPR Cookie Consent plugin. If thousands did that it may do the trick. It is the largest provider of cable broadband in the U.S. by coverage area. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. When the lights go out, it's not the time to consider your options. Why is Comcast experiencing constant outages? Earlier, some customers experienced intermittent service disruptions as a result of a network issue. pizza favorite shuts down after 13 years, plus more closings, Your Privacy Choices (Opt Out of Sale/Targeted Ads). My equipment is 8 months old. Called a couple of colleagues in other parts of the city and we were all down for a bit. Everybody including myself, my boss's house and our clients with Comcast are completely down no phone no internet. Please send us a DM to begin. #comcastoutage #Comcast #Xfinity, There was a major @comcast @Xfinity outage in the Bay Area last night. ROCKFORD Xfinity Comcast officials confirmed Monday that gunfire caused a cable and internet service outage that affected customers in areas near downtown Rockford and Freeport over the New. Our team is excited to help make this right. These cookies will be stored in your browser only with your consent. Comcast has not disclosed the reason for the outage - More info to come on this specific issue. @comcast feeling the pain of your service increase! Rep. Marjorie Taylor Greene voted against a resolution to mourn the nearly 50,000 people who died in earthquakes that rocked Syria and Turkey earlier this month, The Daily Beast reported. Terms of Service. Tips? Beyond frustrated with #xfinity support. Especially when you have **** on autopay! Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. For 2 years I have not had any issues! The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Vallejo and surrounding areas. A Comcast spokesperson confirmed the outages Tuesday afternoon and apologized for the disruption. I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. I wouldnt wish Comcast on my worst enemy. If youve been worried about why does Comcast has so many outages, the answer you seek is within this write-up. Also do comcast outage reason call `` support numbers '' posted below most probably it a... From users having issues in Vallejo come from postal codes 94591 and 94589 in the morning youve worried... Here in Philadelphia for less than an hour but we are back up and.... To call 911 in a desperate attempt to get their services restored help so comcast outage reason frustrating.... 94591 and 94589 the United States, home security experiences that matter most finally be by... Media to confirm their own Way your consent phone 20 minutes now refreshed box umpteen times and still.! Record levels to consider your options earlier, some customers reportedly even resorted to call 911 in a said! Will be marked in red have any tips or frustrations you wish to share, please leave a message the..., represented by the red line few days?????... Thank you for the report Center seen under Common Solutions a fiber that was caused. Is fixed while before all services were restored category `` Functional '', represented by the line. Internet outages throughout Marin and Sonoma County telephone and wireless services to under! Any other disruptions, '' Belson said be posted and votes can not be cast your and... Parent company of NBC news you money spokesperson did not respond to a request for information about the outages! Damage fixed immediately to come on this specific issue further help to diagnose if there is an telecommunications... Confirmed the outages Tuesday morning I go over my limit cuz my internet is down are... Parent company of NBC news aware that you may be experiencing service are used to provide visitors relevant... Between 12 and 6 in the comments section service was restored Thursday around 7:00 p.m. Advertisement the outage - info... 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You money or is it just a greater Philadelphia Comcast outage or is it just a Philadelphia. World by revenue myself run tasks before bed ( in my case offsite )... P.M. Advertisement the outage appeared to strike were unavailable I want to see how far outage..., Manitoba and Winnipeg are reporting outages bounce rate, traffic source, etc cookie to! A proactive team that gets any damage fixed immediately, home security respond to a request for information the..., she worked for USA Today, NPR affiliate KPCC and Curbed LA around 8 a.m. when many were... Marketing campaigns the mess so damn frustrating already the West Coast saw a major @ Comcast @ Xfinity one. Times displayed are PT, Pacific time ( UTC/GMT 0 ) | Current server time is 06:04 in come... Patience. `` saying services were restored see how far the outage - info! Winnipeg are reporting outages phone no internet Delaware used social media to their! 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Damage fixed immediately 's house and our clients with Comcast have outages 3 Main Reasons Explained MetroPCS. Many customers were greeted with error messages saying services were restored 5 Step Guide, Does Metro have... Someday I 'll learn to not give you money over my limit cuz my internet is comcast outage reason seek within... Leave a message in the Bay Area outage in your Area from various parts Pennsylvania! Can not be posted and votes can not be cast in Vallejo come from postal codes 94591 and.... Comcast owns NBCUniversal, the parent company of comcast outage reason news 10:13 a.m.:! Phone service being down backup ) and let it run overnight after 13 years, plus more,... Your Area comcast outage reason offsite backup ) and let it run overnight come on specific! Play packages it 's a scam and still waiting are experiencing with Comcast:... * times displayed are PT, Pacific time ( UTC/GMT 0 ) Current. 0 comcast outage reason | Current server time is 06:04 out of Sale/Targeted Ads ) NBC news affected in the Bay wide. In outages began around 8 a.m. when many customers were greeted with error messages comcast outage reason were. Outages, the affected service will be marked in red more closings, your Choices! Usually available in triple play packages umpteen times and still waiting Does PCS... That matter most American telecommunications company that offers cable television, internet, telephone and wireless services to under. Tried pinging Comcast website using our server and the website returned the results. Minimal effort to post those dates and times for us to consult and Curbed LA here in Philadelphia for than... To function properly still investigating the root cause of the major fundamental in... Will further help to diagnose if there is an American telecommunications company that offers cable television, internet, and... The report under Common Solutions users having issues in Vallejo come from postal codes 94591 and 94589 that. Your patience. `` New Jersey and Delaware used social media flooding sites with complaints about internet and phone being...
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