Advise participants to use open questions instead of closed questions. This conversational exercise is typically best performed by two individuals,and any two individuals can partake. Great article. You'll Need:Nothing, other than the materials provided. As a result everyone is part of a much more valuable training where they learn about diversity and get to call upon on the experiences in the room. Balloon Fight is a physical leadership icebreaker game that can be used to break the ice for a group of strangers or used for observing group dynamics of a team in a competitive setting. In fact, you will often need a number of fun ice breaker questions or prompts that will just help people to engage more. The first day of class can be awkward, especially since this may be the first time you are meeting an instructor and fellow classmates. - A basic training exercise to help participants identify conflicts that have occurred in the last week, and explore methods to resolve the conflict. What would you do if you heard that a teammate was spreading a rumor that you were hoarding all the packets of Cheez-Its from the break room snack stash? Is it difficult to listen when somebody disagrees with you? Jimmee John should not have been stealing your lunch. I then quiz them - and many STILL make assumptions even though they've taken notes (eg the King is old). The M&M's challenge 1. To do this activity, show a clip from a movie, read a scene from a book, or pick a famous feud. The teams will each have 10 minutes to decide how to fairly split the total of the pot amongst everyone in the room. I then have a discussion with the group asking them why they made the assumptions and it really makes them think about it. Objective: To get team members to work through conflicts, differing opinions and how different team members handle conflict. This is accomplished through . In total, allowing for discussion, we recommend allowing 20 minutes for completion. Im not often prone to giving a 100% as I believe we always have room to improve. Work Storm Brainstorm is a collaborative conflict-solving activity that collects input on an issue from the whole team. By teaching teams how to handle conflict in productive, professional, and respectful ways, leaders enable innovation, problem-solving, and deeper understanding and respect among colleagues. Once Id revealed how badly people listened, we went on to discuss the way some people assume they know what the question is about and dont listen carefully enough to understand what the interviewer wants. One team member starts by making a statement. Inform the teams that they must answer the 3 questions: 3. 288 lessons. A review has not been posted for this item. The game helps teammates be less reactive, and think through how conflicts could play out, which helps them control themselves and control the outcome. Teach Communication - In order to resolve conflict peacefully, your students will need to use their words. I have recently used this exercise to introduce a session on cultural differences as the organisation was transferring its HR shared service to another country. The Positive Definitions Game Ice Breaker Activity: 20 to 30 minutes. Works really well in getting the point across around not making assumptions and reinforcing the importance of active listening. Name That Tune Themed Meetings Guess the Childhood Photo Zoom Photo Ops Hobby Webinar One Word Pop Quiz Birth Map Movie Pitch Stretch Break Rose, Thorn, Bud 2. Useful For:Everyone who interacts with others at work. to be viewed during the training. Luckily, rage rooms are all the rage these days. This is an activity to help students learn to focus on the conflict, rather than the person they're having a conflict with, when disagreements arise. To do the exercise, get a whiteboard or digital whiteboard and gather the group. Everyone knows the Goldilocks tale and this existing knowledge really helps drive the learning points home. Ideally, team members will take this inventory before acting and avoid a clash with a coworker, however teammates can also use this list to take accountability for actions and smooth things over with colleagues. You'll Need: Flipchart paper and plenty of post-it notes. His comment was - guess I wasn't really listening! Interesting games that are mostly new to me. Conflict ResolutionActivity for adults (PDF), What Is Imposter Syndrome in the Workplace and Dealing with It, 6 Quick Icebreakers Games for Training Seminars and Meetings for Small Groups. It's fun and engaging and allows you to build on levels of listening along with biases & assumptions. Ask each pair to stand facing each other and hold out one of their fists (like in the game rock, paper, scissors) and say together: Nothing, something, anything! Once they say the word anything, each participant will have to say the name of one object they can think of (for example, car, table, cat, flower). It has been effective within courses on coaching and first line manager courses. However, a large part of solving workplace conflicts is preparing team members to handle disagreements and teaching pre-emptive skills to handle these issues. While folks can speculate how they may react in certain scenarios, the truth is that teammates cannot predict every possible conflict or know how they will react to challenging situations. copyright 2003-2023 Study.com. However, some of the statements are ambiguous and biased towards eliciting an incorrect "true" answer. That helps us help you. It really gets participants to listen when in an argument or a conflict situation. The Workplace World What a simple idea and so effective. The Raisin Meditation The following exercise is a fun, palpable way for a child to develop mindfulness as a skill and notice the present. Group Size:This module can be used with groups of almost any size. When hes finished, hell ask you for a napkin. Suppose you each had to pay $100 or $1,000, or suppose someone would be hurt if the decision was wrong? Using the same topic both parties will have 5 minutes again but this time neither of them is allowed to use the word But. I have read the questions out from the materials and this worked just as well as writing them all out on the flip chart. LinkedIn ", The second speaker interprets this statement uncharitably, the way they might if they're looking for subtext. As a manager you should certainly be able to handle conflict. Notes:This exercise is best when used with a group that do not know each other very well. Notes:Running times will increase with larger groups. In fact some things can have completely different opposite connotations. Make-believe | 7. This exercise encourages honest self-reflection and communication, and is a good fit for more serious groups who are not into games. Let's dig in! Think about it, with dozens of people working side by side day in, day out, conflict is inevitable, whether it be a small issue or something that becomes much bigger. 1. Growing up, any time a member of my family was very angry, my grandmother would hand them a sledgehammer and tell them to beat a big rock outside. Excerpt: 4-Word-Build is an excellent conflict resolution exercise to elicit a shared understanding, or a shared vision of an idea or concept. For this icebreaker, spread out a large piece of butcher paper, making sure there is space along it for each of your group members to sit. Then the fun begins. Clio has taught education courses at the college level and has a Ph.D. in curriculum and instruction. Split up into groups and nominate a leader for each group. 7. Well help to transform your leaders into managers through our practical and engaging approach and strategies to learning and development. Its a good influencing skills example as well. Animals should be tiger, turtle, fox and dove. 1. Icebreaker Examples for Work Paint a Picture, Build a Story Guess That Drawing Alphabet Brainstorm Show and Tell Bucket List Share the Love Arts and Crafts What Do We Have in Common? Teammates can talk about how the issue might play out differently if there were more or less time between certain events on the timeline. Would your network like this too? Group Size:This module is suitable for use with groups of up to 25 participants. Want to bargain their $1 for something else, such as a water bottle or a positive reputation. Ask your group members to congregate in the corner whose animal describes how they tend to behave in conflicts. Debate topics can be large scale problems, such as global warming or dealing with waste within your industry, or more specific scenarios, such as whether there should be a dress code for Zoom calls. Then, have each group talk among themselves, getting to know one another and sharing why they chose that corner. Goldilocks really stresses the message of the dangers of making assumptions, but it does that in a fun and different way which gets participants engaged and sometimes a bit fiery when discussing the answers to the questions about the story. I've had the group get a unanimous decision by vote and then ask someone who caved why they changed. Notes:Participants can be pre-briefed to come to the training event with an idol in mind. The delegates appreciated the story and questions and quickly learnt through the course about the assumptions they had made and as a result, were easily able to relate this to how they communicate with customers and colleagues. Want to take home as much as possible over the $1 half. A great start to a session! What would you do if your boss took credit for your work during a meeting? Team building content expert. Our Google Reviews and our FEEFO Reviews speak for themselves. })(); Top : Exercises and Training Activities To Teach Conflict Management: In this section you'll find descriptions and links to free training activities and exercises that can be used to teach conflict management and conflict resolution skills to all ages. Those are the ones I focus on. My rope is about 20 long. Discuss what went wrong and how the conflict couldget avoided in the future. What I particularly like about this exercise is that it can be adapted to use in a variety of different sessions. Then, have the group read the story together, talk through the options, and pick next moves together as the story progresses. You found our list of the best conflict resolution ideas. This is Learn More>>. Then, read sentences that begin with the phrase, 'A cold wind blows for anybody who' If the end of the sentence is true for a person, they should run to the other side of the room; if not, they should stay in place. The first speaker begins with a statement. At the end of each round or discussion, have the group vote on the best proposed solution before moving on to the next question. It Takes A Village To Teach A Child Create your account. Excerpt: Similar in some ways to the idiom 'beating around the bush' described in a previous ConflictMastery Quest(ions) blog, the expression stonewalling refers to the tendency to avoid responding to a question or to be evasive. 28-Jul-2017 Group Size:This module is suitable for use with groups of almost any size. 6. Assertiveness Spectrum Time: In total we estimate this exercise will take 25 minutes. In total, allowing for discussion, we recommend allowing 15 minutes for completion. Pro tip: Create whiteboard templates with the different categories before brainstorming to speed the activity up. Having said that, for a topic such as conflict management, the The Positive Definitions Game Ice Breaker above gets people working in teams from the start and fits in with the course title itself so this is quite a good starting activity. - Can be used to explore how words and concepts mean different things to different people. The response was great, stimulated lots of discussion about stereotyping and gave way for a fantastic reflection session. (function() { Conflict management is the process of handling disagreements and disputes in business and in the workplace. The exercise is based on the idea of the group agreeing on one thing. After a set amount of time, the activity leader will take both pots, combine them into one, and then add their own contributiontotalling the pot and telling everyone how much is in the pot. If questioned, I have had the entire group turn their decision around. I used the Idol exercise this week as an afterlunch icebreaker on a junior management course I was running. What Would You Do? Larger groups will mean longer running times. The groups are given two dollars and are tasked with dividing those two dollars between them in a way that satisfies both of them as much as possible. Different people view conflict differently and take different actions to resolve them. This activity helps team members understand the role timing plays in conflict. This is one of my favourite activities; I use it in my Telephone System/Call Handling training where it is very important for people to listen to what others are saying on the telephone. Towards the end of the activity, you should move through the possible motions in order so that participants get a feel for how different plans might play out. Instead of letting that happen, train your employees in appropriate conflict resolution. The question is, which ones will work the best for your organization? Ask participants to form pairs and explain that one of them will start by asking one question. Help everyone speak up and be heard. Best/worst | 2. In total, allowing for discussion, we recommend allowing 20 minutes for completion. This simple activity requires one prop: a colorful, distracting rope. Group Size:This module can be used with groups of up to 24 participants. When it came time to read the story of Goldilocks it at first raised a few smurks and frowns, however it went down well. A dialogue instead is about understanding and cooperation. Group Size:Suitable for use with groups of almost any size. Some examples: "The king could no longer walk". 1 30-35 minutes PURPOSE: To help participants understand how they perceive conflict, and what conflict means in their life experiences. Closed questions are those that require just a yes or no answer. You can either fill the lists one by one, or invite participants to suggest items one by one. Did you find that you had to respond to what the other person was saying? The incidents are between two or more parties, and the idea of conflict management is to work at resolving the issues that initially caused the dispute and finding a resolution that all parties can settle upon. They are given two instructions: Then, give the pair ten seconds (or however long you want the activity to last) to figure out how to earn as many points as possible. The Time Management Icebreaker. You can also include spaces for variables or what ifs.. - A thirty minute training activity that helps participants explore the negative effects of having hidden agendas, undisclosed as part of conflict situations. My participants seem to really love it and it never fails to cause discussion and training room banter with bags full of light hearted frustration. Terrific. 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