It is also used in an aggregated, anonymous manner--in our internal analysis of traffic patterns within our website. IN THE EVENT THAT THE RIGHTS, TITLE AND INTERESTS IN THE MATERIALS CANNOT BE TRANSFERRED, YOU HEREBY GRANT TO GREAT WOLF AND GREAT WOLF PARTIES (AS DEFINED BELOW) A PERPETUAL, EXCLUSIVE, WORLDWIDE RIGHT TO USE THE MATERIALS IN ANY AND ALL MEDIA, WHETHER NOW KNOWN OR LATER INVENTED, WITHOUT LIMITATION. Such Tethered Wristbands are (i) for use only by invited visitors to Guest Room Wristband holders and not for resale or offer to the general public; (ii) subject to availability; (iii) valid for a single day only; and (iv) limited to one (1) per Guest Room Wristband holder. What personal information is collected and how is it used? We may also use such information and other information that we obtain from your use of the website, to respond to your questions or comments, to resolve disputes, to contact you when necessary in connection with the operation of the website, to address problems at the website and to enforce our Terms and Conditions. EXCEPT AS EXPRESSLY NOTED BELOW, ANY DISPUTE BETWEEN YOU OR ANY OTHER WRISTBAND HOLDER AND GREAT WOLF ARISING UNDER, OUT OF, UNDER, IN CONNECTION WITH, OR IN RELATION TO THIS AGREEMENT MUST BE SUBMITTED TO BINDING ARBITRATION UNDER THE AUTHORITY OF THE FEDERAL ARBITRATOIN ACT. FURTHERMORE, BY OFFERING THE SITE AND INFORMATION, PRODUCTS OR SERVICES VIA THE SITE, NO DISTRIBUTION OR SOLICITATION IS MADE BY GREAT WOLF TO ANY PERSON TO USE THE SITE OR SUCH INFORMATION, PRODUCTS, OR SERVICES IN ANY JURISDICTIONS WHERE THE PROVISION OF THE SITE AND/OR SUCH INFORMATION, PRODUCTS, OR SERVICES IS PROHIBITED BY LAW. In an email to Niagara This Week, the guest services team at Great Wolf Lodge said anyone who has booked a reservation during that time period can call 1-888-878-1818 to speak with an agent about rescheduling your reservation, or to cancel and receive a full refund. Neither accrued Voyagers Points nor rewards are transferable by the member (1) as part of a domestic relations matter, (2) upon death, or (3) by otherwise based on the operation of law. How is personal information shared with third parties? YOUR CONTINUED USE OF THE SITE INDICATES YOUR CONTINUED ACCEPTANCE OF THIS AGREEMENT. Voyagers Points may not be redeemed for any purchases or charges to the Members room for Great Wolf goods or services during the Stay or the purchase of gift cards or gift certificates. Visit Website. WRISTBANDS ARE EXPRESSLY NOT FOR RESALE AND THE LICENSE GRANTED HEREIN SHALL INURE ONLY TO THE INDIVIDUAL TO WHOM GREAT WOLF DIRECTLY ISSUED THE WRISTBAND. At times our websites offer the option to send an e-card. ContentSquare is a solution which aggregates usage and frequency data to improve user experience. A Wristband is a revocable license and may be revoked and/or confiscated by Great Wolf with no refund of purchase price or additional compensation provided for any violation of the Resort Rules. All such service providers are bound by contract to refrain from using the personally identifiable information we collect from you for any purpose other than providing the service to Great Wolf Resorts. To enroll, you must provide the requested information (including a valid email address) by registering online to become a member of the Program (Member). electric, propane or charcoal) and any electrical device that Great Wolf Lodge deems unsafe. Guests who reschedule will receive a $50 lodge credit. Colorado Springs, CO. Posted: December 23, 2022. At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Inactive Accounts. Guest, or if a minor, his or her parent or guardian, shall be liable for and indemnify Great Wolf, the Lodge, and its and their employees, agents, and related entities from any civil liability, fines, penalties, costs or expenses incurred by or imposed on Great Wolf or the Lodge arising from or related to Guests conduct or failure to comply with any provisions of this Section, including but not limited to: (x) any purchases by or credit extended to the Guest; or (y) any personal injury, death or damage to persons or property caused directly or indirectly, in whole or in part, by any willful or negligent act or omission on the part of the Guest. How can I opt-out of receiving future communications? You acknowledge and agree, however, that we do retain the right to monitor and approve the Materials and to disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request, or to protect Great Wolf, the Site or users of the Site. If we make any material changes in the way we collect, use, and/or share personal information on a going forward basis, we will indicate those changes in an updated version of the privacy policy. Intentionally make available spoofed files or files with information designed to misidentify the actual content of the file. To redeem Voyagers Points, a Member must be logged into his/her Member account at the time of booking the Stay. WARNING: PHYSICALLY DEMANDING THRILL RIDES, SLIPPERY SURFACES, POOLS AND STREAMS OF WATER ARE INHERENT RISKS WITHIN SOME GREAT WOLF ATTRACTIONS. The 414-room resort will open its doors to the public on Aug. 24 with . Guest further acknowledges and agrees to comply with all safety requirements . Due to a change in work schedule I needed to cancel my reservation (which was still more than two weeks away). Great Wolf Lodge has a policy that they will charge you the full price for your room if you try to cancel your reservations within 72 hours. Children under 13 supply their name and email address and the recipient's name and email address to send an e-card. Replacement of Wristband: If a Wristband is lost, stolen, or forgotten, the Wristband can be replaced at the Resorts front desk, and a non-refundable replacement fee may be charged. See more Languages All disputes relating to this Agreement are subject to the exclusive jurisdiction of the courts of Madison, Wisconsin and User expressly consent to the exercise of personal jurisdiction in the courts of Madison, Wisconsin in connection with any such dispute including any claim involving Great Wolf and/or the Great Wolf Parties. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. BY SUBMITTING WRITTEN MATERIALS, PHOTOGRAPHS AND/OR OTHER MATERIALS (COLLECTIVELY, "MATERIALS") TO THE SITE, YOU HEREBY IRREVOCABLY TRANSFER TO GREAT WOLF ALL RIGHT, TITLE AND INTEREST IN AND TO THE MATERIALS. All operating dates and hours are subject to change without notice. Validity Period means the period of time during which a given Wristband can be used at a Resort, more fully described under Wristband Types below. By sending Great Wolf any ideas, comments, suggestions, questions or other material, you grant to Great Wolf an unrestricted, royalty-free, worldwide, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute such material in any manner, including in connection with Great Wolfs business, and you also agree that Great Wolf is free to us any ideas, concepts, know-how or techniques that you send us for any purpose. Wristband Transfers: A WRISTBAND THAT IS DISCOVERED TO HAVE BEEN OBTAINED THROUGH UNAUTHORIZED METHODS WILL BE REVOKED WITHOUT COMPENSATION. Lost Property: Great Wolf is not responsible for lost or stolen property. Video. No portion of any payment for purchases qualifying for the Program or any Voyagers Points or rewards constitute consideration paid for any of the foregoing. The following is a non-exhaustive list of Wristband types available at a Resort, provided however, all Wristband types may not be available at all Great Wolf Resorts, and/or a Resort may have one or more additional or special purpose Wristband types available. $16.50. Today, July 16th, I tried five times to cancel my reservations. How can I opt-out of receiving future communications? This Agreement will be governed by and construed in accordance with the laws of the state of Wisconsin, excluding that body of laws pertaining to conflict of laws. Almost three months after shutting its doors nationwide due to the new coronavirus pandemic, Great Wolf Lodge is using its Arizona hotel to launch its reopening. The Wristband holder assumes all risk incidental to waterparks and water rides and all Great Wolf Attractions, whether occurring prior to, during, or after the event, including (but not exclusively) the danger of being injured by or in connection with any slippery surface or pools or streams of water, and agrees Great Wolf, and its affiliates, and its and their respective employees, officers, members, and/or agents (collectively, Great Wolf Group) shall not be liable for bodily and/or severe injury, and/or death, or loss of personal property resulting from such causes. Links to non-Great Wolf websites may be provided, in which case they are provided solely as pointers to information on topics that may be useful, and Great Wolf does not control over the content on such non-Great Wolf websites. One of the first. Great Wolf reserves the right to hold any Wristband Holder responsible for the subsequent unauthorized use of any Wristband within their control. Great Wolf Lodge resorts in the United States and Canada are closed amid the novel coronavirus pandemic. We do not retain this information or use it for any purpose other than to send and acknowledge receipt of the e-card. Great Wolfs Copyright Agent for notice of claims of copyright infringement can be reached at: Great Wolf Resorts, Attn: General Counsel, 525 Junction Road, Suite 6000 South, Madison WI 53717. 13. About My Reservation I left something at Great Wolf Lodge. When can I cancel with no fee? A minimum $250 cleaning charge will also be applied. Tethered Wristband: Each Guest Room Wristband holder may purchase additional single-day Wristbands for individuals not residing at the Resort during the relevant Reservation period for a fee to be determined by Great Wolf from time to time. Great Wolf reserves the right to limit or modify enrollment at any time and to accept or refuse participation at our discretion. Great Wolf Lodge Voyagers Club Terms and Conditions. Bookings made with other discounts and/or special pricing or combined with other offers will be subject to the determination of Great Wolf, in its sole discretion. SHOULD THE SITE PROVE DEFECTIVE, USER ASSUMES THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. Guests with animals not qualifying as service animals under applicable law will be asked to check out and will forfeit their deposit. No. Untethered Wristband means as provided under Wristband Types below. 7. The Program is a customer loyalty program that allows a Member (as defined below) the opportunity to participate in exclusive member promotions and to receive and redeem loyalty points (Voyagers Points) on an individual basis for their own account. $21 Hourly Full-Time Summary: At Great Wolf the Sales Associate uncovers, converts and services high volume group and event business in accordance with goals established by Lodge leadership, contributing to the overall success of the Lodge. Voyagers Points are not awarded upon booking a reservation, but upon completing a qualifying Stay at a participating Great Wolf location. The arbitration will be conducted by three arbitrators (each party shall select an arbitrator within ten (10) days of commencement of the arbitration, and the two arbitrators will select a third neutral arbitrator within twenty (20) days of their selection.) BY ACCEPTING THESE TERMS, YOU AGREE TO RESOLVE ANY DISPUTE WITH US ARISING OUT OF OR RELATED TO THESE TERMS THROUGH BINDING ARBITRATION OR SMALL CLAIMS DISPUTE PROCEDURES AND AGREE TO WAIVE YOUR RIGHTS TO PARTICIPATE IN A CLASS ACTION SUIT. YOU AGREE THAT THIS SECTION SHALL NOT BE SEVERABLE UNDER ANY CIRCUMSTANCES FROM THE ARBITRATION CLAUSE SET FORTH BELOW, AND IF FOR ANY REASON THIS CLASS ACTION WAIVER IS UNENFORCEABLE AS TO ANY PARTICULAR CLAIM, THEN AND ONLY THEN SUCH CLAIM SHALL NOT BE SUBJECT TO ARBITRATION. It does not apply to information that we may collect by other means. Great Wolf in its sole and absolute discretion, may periodically send offers to Members, or distribute offers to customers (whether or not they are Members). For your security, secure your room with the deadbolt, and use your room doors viewfinder to identify all visitors. 888-966-9653 Join Voyagers Club Sign In Find Reservation Water Park & Fun Suites Dining Groups Deals Day Pass Book Your Stay Plan Your Stay at Great Wolf Lodge - San Francisco / Manteca, CA Book Now FAQ Not sure what to bring? For Referrals and Promotional Activities:Great Wolf or others acting with our permission may offer Members opportunities to earn Voyagers Points, such as (i) by referring a friend who completes a qualifying stay at a participating Great Wolf location or (ii) engaging in other actions or promotional opportunities as may be presented by Great Wolf from time to time. Great Wolf is under no obligation to provide Members with any particular number of Voyagers Point-earning opportunities, special offers, or to send messages to them. All trademarks, service marks, trade names, trade dress, logos, designs and sounds associated with the Site are owned by Great Wolf or third parties that have authorized their use. 2501 Great Wolf Drive. YOU RELEASE GREAT WOLF AND THE GREAT WOLF PARTIES FROM ANY CLAIMS OR LIABILITIES ARISING FROM THE MATERIALS AND WAIVE THE RIGHT TO PURSUE ANY CLAIM AGAINST GREAT WOLF AND THE GREAT WOLF PARTIES ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE SITE, AND/OR THE MATERIALS. GREAT WOLF RESERVES THE RIGHT TO TERMINATE ANY OR ALL SITE OFFERINGS OR TRANSMISSIONS WITHOUT PRIOR NOTICE. Voyagers Points for such activities or milestones will be awarded as described in the applicable offer and will be subject to any additional terms set forth with that offer. All Bonus Deals must be redeemed prior to the stated expiration date to be valid. Book your stay today! Included within the Resort Rules are the expectations that all guests not (i) engage in disorderly conduct, (ii) use abusive or inappropriate language, (iii) wear clothing that is overly revealing or contains non-family friendly messaging or pictures, (iv) display tattoos that contains non-family friendly messaging or pictures, (v) engage in inappropriate interpersonal exchanges, including, without limitation, photographing or videotaping third parties without permission, unwanted physical contact, inappropriate gestures or other communications, or unwanted communication with other guests or staff (including as may be distracting to staff on duty), or (vi) otherwise violate any Resort Rules or applicable laws. 10. Failing to abide by the check-out time may be assessed a fee, up to the full overnight rate. Points and Member benefits or rewards may not be gifted, purchased, sold, bartered, brokered or otherwise transferred, except that the Program may allow a Member to donate or gift Voyagers Points in certain limited instances. Our postal contact regarding the matters set forth in this Agreement is as follows: Great Lakes Services, LLC Attn: Greatwolf.com support, 525 Junction Road, Suite 6000 South, Madison WI 53717. Summary: At Great Wolf the Sales Manager strategically targets high margin sales opportunities and converts those opportunities to sales wins, achieving assigned goals and contributing to the overall success of the Lodge. Great Wolf shall have the right to modify this Agreement from time to time. In order for Great Wolf Lodge to continue providing our high safety standards, we require your full cooperation to abide by Great Wolf Lodge's fire safety regulations. In addition, we may share your name, address, email address and phone number with some of our trusted marketing partners, who may contact you to offer discounts and other valuable information about their products and services. Except as may be required by law, neither a party nor its representatives may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of all parties. Check-in time is at 4 p.m. or, in our discretion, as your room becomes available. Members will not be eligible to receive Voyagers Points from a referral if the referral recipient: (1) has previously completed a stay at a Great Wolf property, (2) has an existing reservation at a Great Wolf property at the time the referral is issued, (3) is an existing Member of the Program, (4) has an existing guest account with Great Wolf, or (5) has previously consented to receiving marketing communications from Great Wolf. Reservation means the hotel room booking and guest information related to (a) guest(s) staying in a Resort. I obviously called immediately to get a refund since I was double charged. It also explains what Cookies are and your choices regarding Cookies. - $16.25 / hour + Commission FULL OR PART TIME At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Please note that information that you voluntarily provide in public portions of the website is not protected information and such information could potentially be collected and used in ways which we cannot control.In addition to using your information as described above, if you opt-in we may also occasionally send you e-mail announcements regarding special promotions and other information we believe will be of interest to you. ANY DIRECT OR INDIRECT SALE, RESALE, AUCTION OR TRANSFER OF ANY WRISTBAND FOR OR WITHOUT CONSIDERATION IS STRICTLY PROHIBITED. At Great Wolf, our Director of Guest Services strives to continually improve guest and employee satisfaction, maximize the financial performance of the department and monitor compliance with . We require guest checking in to be at least 21 years of age and to present the credit card used at time of booking (in case of incidental charges) and a photo ID upon check-in. ALL RIGHTS TO USE THE SITE ARE GRANTED ON THE CONDITION THAT SUCH RIGHTS ARE FORFEITED IF USER FAILS TO COMPLY WITH THE AGREEMENT.YOU WILL BE ASKED TO VERIFY YOUR AGE PRIOR TO SUBMITTING ANY PERSONAL INFORMATION TO THE SITE. Upon redemption, the total room charge for the Stay is reduced by the then-applicable value of the number of Voyagers Points that the Member redeems, after application of other promotional offers and discounts and before tax. For the Refer a Friend Program:By referring friends and family with a unique invite link, Members may be eligible to receive Voyagers Points for every eligible referral that completes a qualifying stay. Smoking, vaping, burning of candles, incense, or any other open flames is not permitted. Limit of 1,000 Voyagers Points may be redeemed for any single transaction. Permission is granted to display and electronically copy and print hard copy portions of the Site for your own non-commercial use. Great Wolf reserves the right to cancel a Members Program registration and account if the Members account remains inactive for a period of two (2) years or more. Cmo puedo avisar al resort? 14. You understand and agree that your continued use of the Site indicates your acceptance of any such modifications, which shall become a part of this Agreement. Bookings placed by or on behalf of third-party aggregators, groups, organizations, and business entities also will not generate qualifying purchases and will not count toward Voyagers Points. You may not use the Site in violation of any applicable laws or regulations, including, without limitation, export laws and regulations. Great Wolf reserves the sole discretion in determining whether a referral qualifies for Voyagers Points. Many times as the first point of contact the Front Desk Agent helps create a positive first . Posted: January 20, 2023. Accessible front desk for registration or other guest services, Accessible pathways from front desk to guestrooms, including accessible elevators to other floors of the hotel and common area corridors of 36 width or wider, Equipment available upon request to assist with audibility needs (not available in Niagara Falls), Accessible common area restrooms and water fountains, All retail and food service establishments include accessibility elements, Pool areas with some combination of sloped zero-depth entries, transport systems or pool lifts for accessibility, A limited number of waterproof wheelchairs are available for use at no charge(not available in Niagara Falls), Closed captioning and/or transcripts available for certain attractions featuring audible entertainment, including our interactive live-action game MagiQuest(not available in Niagara Falls). To send an e-card flames is not permitted is it used as the point. 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