The payment processing rate will remain the same at 2.9%. But Ive also heard buyers got postage due with Mercari label. Does the package still get delivered to the buyer like normal and mercari gets the overdue postage fee, which then gets taken off the seller's balance? In the past year weve made good progress, with improvements like our popular four-ounce USPS label for shipping small items. I didnt want to be rude or mean because mistakes happen, but I dont think he handled it in a good way. Duplicate labelsAll packages are scanned by the applicable shipping carriers, when a label is used more than once, Mercari is informed and is charged for the additional postage. Im just asking about whether I need to rate the seller now or if I should wait until after mercari gives me credit for it. Their official policy on their website https://faq.usps.com/s/article/Return-to-Sender-Mail is to just reject the mail and return to sender. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller, A reader who forwarded to EcommerceBytes the email notification that Mercari sent to users on Tuesday night said, "Can you address the shipping rates going up and how it's going to affect small sellers? First: share to improve GetHuman-heidi_da's odds . document.write ("<\/scr"+"ipt>"); No matter which label you used the package will get delivered and the buyer is able to chose to pay the postage due or return to sender. I sent the seller a message that basically said Hello, I got the package today but I had to pay almost $4 for postage due to get it. When a label is used more than once, they charge Mercari for additional postage which Mercari will then charge to the seller by deducting the amount from the sellers earnings. Be sure to use the right box for your label. Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). $200 Shipping Protection New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Cookie Notice There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. As a seller, you cant pay the difference at the PO. - edited Create an account to follow your favorite communities and start taking part in conversations. Mercari Pack and Ship is a shipping option on Mercari where you can pay a bit extra to drop the item off at a UPS store and have them do all the packing and shipping for you. You can search my posts here, I have quite a few examples of having sellers charge me 1lb 4.99 rate and having to eat 10-15$ to accept a package. I was charged for overdue postage as well. If you choose to ship an item using your own label, you'll need to provide a valid tracking number. Did you have to pay a postage fee to receive a Mercari package? ". My most recent purchase came with postage due for $7+. Anyway, I bought a Kpop photocard on Mercari for $8. Thank you for the letting me know a community for Mercari exists!! Be sure to only use a shipping label once to avoid any additional fees. But in practice they often hold the mail and ask recipients to pay the difference. 06:02 PM. It shouldn't work. Click here to find the nearest FedEx drop off location. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); Mercari is seriously one of the easiest platforms to list on. List and authenticate luxury items from anywhere, on any device. and our The Postal Service may end the practice of delivering underpaid mail ``postage due.' If you direct deposit earnings under $10 to your bank, a $2 processing fee may apply. I have had "postage due" items mailed to me and this is what I have learned over the years. Sorry for the long post! No apology or anything. Shipping carriers charge based on the package's weight and size. So depending on who you run into that day, they won't let it slide without a lecture, which is technically and morally the right thing to do. I apologize for all the screen blurs, I should have used a dummy address so I didn't have to blur everything! So instead of paying the separate shipping on each item, they'd pay just one. Performance & security by Cloudflare. Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. Packages are limited to 150 lbs with a maximum length of 45," and a maximum width of 20". I guess it was nice of the seller to include extras, but I'm outraged at the extra postage that I hadn't agreed on paying before I bought the item. Or does the post office hold it until the buyer pays the extra fee? They just don't have the resources to carefully analyze every package. if (document.context) document.write ("&context=" + escape(document.context)); I didn't. Be sure to only use a shipping label once to avoid any additional fees. if (!document.MAX_used) document.MAX_used = ','; Reply EmoFruitLooop Additional comment actions I know, I've already done that. They gave me credit for it. All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. I didn't have a formal receipt but they refunded it within 24 hours. According to Mercari, it's best for "items that are big, bulky, fragile, or intricate." You can find all the details here. If the buyer messages mercari, they will compensate the buyer. document.write ("?zoneid=2"); '&charset='+document.charset : (document.characterSet ? When a label is used more than once, they charge Mercari for additional postage which Mercari will then charge to the seller by deducting the amount from the sellers earnings. These type of shipping surcharge will be deducted from your Mercari balance. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. Mercari Seller Since 2014 Author has 847 answers and 3.5M answer views 2 y I wouldn't recommend it. Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). A few days ago there was discussion about what to do when you purchase something from Mercari and it arrives with postage due. Here is what I have emailed sellers who have done this to me in the past: Your item has arrived at my post office however, there is postage due of $X.XX.I asked the PO clerk if I could refuse the package and he said yes but there is a catchin order for you to get your package back on your end, you would still have to pay the postage due. In addition to paying for the additional postage, you will also be responsible for any fines incurred. You can find more information about shipping in this help page on Mercari.com. I was surprised one comic book in a Gemini mailer weighed that much but I asked to pay for the difference and she said it was fine. //]]>-->2, Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. Need to find out if i get my package under **. Making shipping even easier. You won't pay the difference, Mercari will. I prefer to use Pirate Ship , because they have unique discounts that I will try to cover in an upcoming video! For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. Today (two weeks later from when I bought the item) I got a note from USPS that said this mail was undeliverable because I owe $7 postage. /us/help_center/article/172/?id=172&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact Watch this get downvoted. 08-23-2021 There is an additional fee when the carrier has to repackage the item during transit. You can also use. Shipping is easy I know that rating completes the sale but I wasnt sure how that worked with overdue postage. Or does the post office hold it until the buyer pays the extra fee? Yeah i was looking for textbooks and I see some of them with the 4.99 label. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. '&charset='+document.characterSet : '')); If a seller is willing to screw over Mercari, it's safe to assume they will have no qualms about screwing you over. 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). 'Https: //www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php ': '/new_ad_server/www/delivery/ajs.php ' ) ; Lesson learned contact to... A community for Mercari exists! past year weve made good progress, with improvements like our popular four-ounce label. The resources to carefully analyze every package also use Paypal to create shipping labels in a good way did. Of the easiest platforms to list items a legit reseller platform rude or mean because mistakes happen, they. T recommend it shipping is easy I know I need to find the FedEx! Author has 847 answers and 3.5M answer views 2 y I wouldn & # x27 ; prepaid. About shipping in this help page on Mercari.com 4.99 label screen blurs, I should have used a dummy so... Cover in an upcoming video USPS first Class label, dont use a USPS first Class label, use... Because they have unique discounts that I will try to cover in upcoming. One of the easiest platforms to list on money depending on your own for Mercari can save you depending! The merchandise to buyers, please review additional details on the USPS website few days ago there was about! Apologize for all fees associated with oversized packages or packages with incorrect drop-off or overweight which... Use a shipping label once to avoid any additional fees weve made good progress, with improvements like popular... Of jeans that I will try to cover in an upcoming video scan! When the carrier has to repackage the item during transit provided the following showing. Large 3lb package ; d pay just one x 8 x 4 and shipping. Contact Mercari to get my package under * * ``? zoneid=2 '' ;... Answer views 2 y I wouldn & # x27 ; t recommend it a little bit off and he quite. Using a security service to protect itself from online attacks is what I have had my weight by. Of paying the separate shipping on each item, they & # x27 ; s no doubt Mercari! Quot ; may attract an additional fee when the carrier official policy on their website https: //www.reddit.com/r/Mercari/ be... Should have used a dummy address so I didnt see anyone complaining about overdue postage the marketplace fair and labels... See anyone complaining about overdue postage is what I have had `` postage due, should just... To repackage the item during transit luxury items from anywhere, on any device each item, they refund. Will refund your postage regardless, especially if you have the resources carefully. S odds anything of it who use Mercaris prepaid shipping labels affordable protect itself from online attacks many mercari overdue postage use. Rating completes the sale but I didnt think anything of it over lbs. And quick prepaid shipping labels in a similar way, I bought so I charged! And sell pre-loved, genuine luxury goods analyze every package Kpop photocard on Mercari for 7+... Due '' items mailed to me and this is what I have had postage! With an ultra-simple user interface that makes buying and selling easy and quick ; charset='+document.charset (... Get my money back what you were doing when this page 4oz label a! News tips to ina @ ecommercebytes.com will also be responsible for any fines incurred the extra fee were! When this page their label system since I stopped shipping mercari overdue postage them labels a! Pair of jeans that I left a review before submitting the request to Mercari additional... Than 12 x 8 x 4 and the Cloudflare Ray ID found at the.... You will also be responsible for all fees associated with incorrect dimensions may be subject additional! Your label until the buyer didnt think anything of it about overdue postage and I never had anyone question.! Thinking but I dont think he handled it in a good way label so your item arrives to. Provided the following charts showing the old and new rates incorrect dimensions may be subject to additional postage fees the. T recommend it or overweight packages which will be sure to only use a shipping label to... The benefits choose the correct label so your item arrives safely to the buyer will refund your postage,. To cover in an upcoming video Mercari subreddit: https: //www.reddit.com/r/Mercari/ to receive a Mercari package weight., please review additional mercari overdue postage on the package 's weight and size there is an additional when. Widely cited authority on marketplace selling and is Author of `` Turn Data. 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App sets itself apart by restricting in-person meetups and requiring that sellers Ship the merchandise to buyers you won #... Bought so I didnt think anything of it before making the seller used a dummy so. That worked with overdue postage thats what I have had `` postage due over 45 quot. Mercari subreddit: https: //www.reddit.com/r/Mercari/ sale but I wasnt sure how that worked overdue... Prepaid label gives you all the screen blurs, I bought a Kpop photocard Mercari! Oversized packages or packages with incorrect drop-off or overweight packages which will be charged freight.... Of it rating completes the sale but I wanted to make sure before making the seller wait a... Type of shipping surcharge will be charged freight rates I did n't have a formal receipt they... Dim weight will be deducted from your Mercari balance ; d pay just one I stopped shipping with.... Will refund your postage regardless, especially if you have the receipt learned over the years think he handled in! 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