I wasn't sure which area to post this, but finally decided here. Petco, here I come. Our most recent SweetPaw promo code was added on Feb 22, 2023. Can you share a success story using liveaquaria? About LiveAquaria 6 hours later I get a shipment notification on the original. BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. How generous! Our new Weekly Specials are now live! He has purple eyeshadow and typically. I've gotten probably half a dozen shipments from LiveAquaria over the years, mostly fish and inverts, but plants as well. When it came in as a 2" fish I called and complained. I called the and they shipped out the 2nd one the following week. I got a lame email back from customer service when I advised them that the fish arrived with ick. Apparently the problem with the fish wasn't the very poor shipping preparation and the severely leaking bags but the fact that I hadn't emailed them to tell them that the fish were stressed and just languishing so that was their excuse. Do not buy from this company, they should be shutdown!!!!! Hey there, Hope! LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, and quality aquarium supplies, all at great prices, with offers on display every day! strengths and weaknesses of interpersonal communication; importance of set design in theatre; biltmore forest country club membership cost. Most of Liveaquaria.com stuff is shipped to you straight from a very large wholesaler. All 6 Boesmani were dead. They hold on to your money for weeks just "in case" they get a shipment in. It makes you wonder what is going on. Over the last few months I have purchased nearly $3k from ONLY Live Aquaria. 3 bags inside were broken with dead fish. Advanced technology, Please do not hesitate to reach out, we are here to help! Average Shopper Savings: -. I purchased fish and two aquarium products. Sothey get away with changing the advertised size after the fact? Today's biggest discount: your purchase. Thank you for your loyalty over the years with Drs. My last order from liveaquaria was 100% dead, and a day late. Your authorizations should have all voided or dropped. And if youre not happy with the rock glued to a frag they offer store credit to buy more trash. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. How much is shipping for fish? The two week guarantee is huge, and they have honored it in my experience. Their used to be pages of stock per species but now it is a 80% page and . They have a much more diverse selection than my LFS and many things my LFS would never carry or special order. Very rude customer service that is replies every few days. Good afternoon Lindel--in review of your order from December, there was discussion that took place to inform you that we were unable to guarantee the male gender you requested. but i have an account with saltwaterfish.com and have no problems with them. Great verity ..website a little confuting..couldnt get store credit. When the shipment came there was only one fish that had a bad case of ich. Been buying from them for years and have had mostly positive experiences. I have a 60 credit for 1 dead wrasse so far and nothing else to show for my 400 plus as of yet. The rest (well almost) of my order also came Tuesday, but missing a fish and they sent me two of the wrong crabs. Third shipment fish were dead upon arrival. They do not care about your dead fish, and keep all the money anyway. ago . When I trusted I wouldn't get ripped off buying from this website but I was wrong. I bought five Shubunkins for my pond. They have 400 plus dollars of my money I received 3 of my 10 fish order with one of them baked by heat pack placed directly on the bag. Cindy S. Ordered a dwarf gourami, received confirmation email, then received an email that my order was delayed, checked the website and they were out of stock so maybe they miscounted. LiveAquaria is the largest online shop for all of your fish needs. Europe also play important roles in global market, with a magnificent growth in CAGR During the Forecast period 2022-2029. First, they offer free shipping of orders over $144.00. I will reach out privately to see if you would like to discuss further. [email protected] Live Help. Oct 2, 2019 #1 i have been buying fish and Corals from liveaquaria for about 10 years. We'll see what happens to fish #5. Tropical Fish International (TFI) is a large wholesaler of livestock with its main operations located south of Los Angeles in Gardena California. They were a decent company a few years ago fish were good and if i placed an order i got it. Wow! I was home. About Aylett Nurseries: The celebration garden (created in 2015 by Mrs Aylett to celebrate 60 years of Aylett Nurseries) is open all year round, but is best visited when the Dahlia's are in bloom (from mid-summer to the first frost).This review is the subjective opinion of a Share Coupon: If you have any Aylett Nurseries's coupon, please share it for everyone to use Quick Answer : Is LiveAquaria a good site? This isn't rocket science. They take great care of their fish and even treat any sick fish for weeks before selling them unlike most pet stores that put fish for sale right after being imported. Today's biggest discount: your purchase. And the last 4 orders Ive received, the packaging is an absolute mess. Two more weeks pass, in which I watch the pandas go in and out of stock on the website, and still nothing. JavaScript is disabled. Copy Code CODE 30% Off LiveAquaria Promo Code: Get an Extra 30% Off (Slowmoving Tetras) Used 16 times. I made an order of fish from live aquaria. They didn't label the type of fish correctly on the bags so ill just have to see if they grow up healthy if I have the right fish and last but no least they didn't send me a expensive fish i paid for and said they did. JavaScript is disabled. Not what I ordered, but okay I'll keep them. The one thing I will say, is that they used to be one of the best places online to get aquarium livestock and I was about to purchase some freshwater fish and plants from them, (this was many years ago and I did not have Saltwater tanks) but they had just been bought out by Petco at the time and there was some growing pains while the two companies merged and there were many bad reviews so I decided not to purchase anything from them at that time. Thank you guys. Source code, I included the following pics for my claim and it was denied because the fish photos were not taken away from the bag. I am not finding any submitted claims of losses, however, these would not have been approved as you initiated a chargeback for the entire amount of the order. I have bought from them in the past. NOT accepting responsibility is unacceptable. Do not waste your time, money or risk the health of the fish from this website. I made a replacement order. At first I was hesitant because the price was a little more than other places but it's worth the extra 1 to 5 dollars more. Copyright 2023, LiveAquaria. No communication, no compensation. The Best Tour of LiveAquaria Youll Ever See. It was a absolute terrible experience buying from liveaquaria.com, Tip for consumers:buy from another website or a local fish store don't let live aquaria take your money and put you under a bunch of stress its not worth it, Products used:I bought 3 fish and some shrimp only received 2 fish and there customer service is super slow and rude. I just take pictures of things on the sand or still in the bag. About LiveAquaria . If you have been looking for information on introducing plants to your freshwater aquarium, be sure to check out our archive of articles covering such helpful topics as: care and maintenance of your planted tank, recommendations on plants for low-light aquariums, and even a step-by-step guide on how to set up a planted aquarium. No refund issued. Rating - 83.3%. SPS Corals, Maricultured Corals; Polyp, Mushroom, and Soft Corals; Nonphotosynthetic (NPS) Corals; and Invertebrates you are unlikely to see anywhere else. The goby arrived on time and in good health. (adsbygoogle = window.adsbygoogle || []).push({}); Jake Adams has been an avid marine aquarist since the mid 90s and has worked in the retail side of the marine aquarium trade for more than ten years. Customer Favorites, Marine Invertebrates - Save 25%, Popular Value Packs, Marine Invertebrates, LiveAquaria Certified Captive Grown Corals, Captive-Bred Freshwater Fish and Invertebrates, LiveAquaria Coral Farm & Aquatic Life Facility, Diver's Den WYSIWYG (What-You-See-Is-What-You-Get) Store. There are articles on learning how to test and treat tap water, and information on basic water chemistry as well. "Easy buying experience from selection to checkout". Image Source: https://liveaquaria.com. Beware - scam!!! They honored a fish that died on day 13 no problem. Liveaquaria is reliable, so is bluegrassaquatics. Their payment website wasn't very clear, so I opted next day air for a whopping fee of $29.99. Excludes Frozen Foods. He said if they were dead I'd have to pull them out and put them on a white background. We also have articles written by Scott W. Michael, an internationally recognized writer, underwater photographer, and marine biology researcher specializing in reef fishes. It is very clean because no residue and any other material are added. SoI thought I'd give them another chance. When smaller companies are purchased and acquired by much larger ones, as LiveAquaria has experienced a couple times over its history, theres always the chance that the new owners will decide to either shut down the division or dramatically change it for the worst. I had put a notification request for an Australian Harlequin Tusk fish. They do not really actually refund your money when the fish die. It gives more proper growth to your aquarium with more corals and other plants that you want to have in your aquarium. . Post Here. The FedEx stunt guy arrrived at 5 pm one day with two deaths and I got full credit no questions asked. All my previous deliveries were just left on my front porch for me so I don't understand why this guy couldn't do the same thing. The checkout experience is a little clunky and could be updated. Advertise today. Someone messed up. It goes against our guidelines to offer incentives for reviews. Another awesome order from L.A. Live Aquaria it is! I cant afford to pay more for shipping than the fish im getting. Not valid in combination with any other offers. Rhinelander, WI 54501. Hello Roger--We certainly would like to look into this for you. The fish is listed as expert but to arrive in good condition which it did not. Everything you get is healthy and disease free and if you have any problems you give them a call and they take care of everything! To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Beware. Cookie Notice Five years ago LiveAquaria was acquired by PetCo as part of the Drs. Another thing I wouldn't use water from display tank as that's likely to have ich. 3/11/19 Update of My Review: Recent purchases have found the company to be selling fish barely over the Fry stage to fill their orders. " Copyright 2023, LiveAquaria. SSL certificates, My local store had a good selection of fish, but I felt limited to their selection. They sold me sick aquatic species that all died within a week and killed other fish already in my tank. Can't get a refund only store credit. I ordered a freshwater goby and 6 panda cory around June 22nd. Consumers complaining about LiveAquaria most frequently mention customer service and store credit problems.LiveAquaria ranks 20th among Fish Store sites. Great service, great selections! 75 snails. Claim it and get a lot of features. Gain trust and grow your business with customer reviews. NOT NOW. Guess who just set up a 300 gallon reef and will NEVER do business with live aquaria again? all at great prices! Alexa rank, By entering this site you declare LiveAquaria is your single destination for all things aquatic. I even got one who arrived with one fin. My first order from them was for 2 fish. Also looked sickly. In addition, it supplies a large selection of fish, fish and pond accessories, all shipped directly to your doorway. Very rude customer service that is replies every few days. See what aquatic life and supplies are up to 30% off. The receptionist is extremely rude, and their return policy is horrible. I 10/10 recommend them as they are always stocked with stuff. Lima, Ohio. I was basically told too bad and to dump antibiotic in tank and its as n expert fish. About Planet Bee: Planet Bee Foundation is a California Bay Area nonprofit on a mission to change the world - one bee and one student at a time!They are dedicated to inspiring a green minded generation through environmental stewardship by working with schools, nonprofits, summer camps, environmental centers, community gardens and businesses to build long lasting care of the struggling honey . For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Tip for consumers:I bought fish from Toledo Goldfish twice (on Amazon) for pond fish and they lived. They got MY money. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I'm sorry for the poor experience. Liveaquaria is reliable, so is bluegrassaquatics. Whether youre interested in dipping your toe into creating a new pond or you are fully immersed in this hobby, you are sure to find some information in the number of articles weve created on this topic to help you achieve success. I received the sick fish YESTERDAY! They do NOT care about the welfare of their animals or if they survive or not. It increases the temperature of water rapidly, so first, prepare it and then add reef animals in the water. That has come and gone. 2nd fish died. Experiences are very mixed. Horrible company. Good afternoon Louis, Puzzled!! Shipping bags arrived leaking lost most of the water from one bag. Not that it's size is too big, but idk if it has enough sand in a 130. FREE 5-Pack Marine Invert offer available through Thursday, March 31, 2022 or while supplies last. Shop LiveAquaria for one of the largest selections of captive-bred and aqua cultured aquatic life in the industry. I thought I'd give them another chance. We appreciate your trust and loyalty to LiveAquaria!Cindy S. Kinda been a random level of quality each time i order from here, but this last time they seemed to get it together for the most part. The new change of ownership comes just as LiveAquaria is celebrating its 20th anniversary of selling live marine fish, corals, invertebrates, and a myriad of items to help with your reef tank. Here it is below. We apologize the Gourami was unavailable to ship. Has anyone ever ordered fish or plants from here? We have 0 SweetPaw offers today, good for discounts at sweet-paw.com and other retail websites. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. They had Shubunkin and Ryukin. LiveAquaria.com is conducted by vet health practitioners Foster and Smith and sells freshwater and marine fish to customers through the United States. Read articles on the benefits of water changes, seasonal maintenance tips, and how you can automate some aquarium functions for those times you are on vacation or out of home. LA fish can be a little touchy depending on what you order. $200 Off. Free shipping should be a lower amount. Best 'all-around' for sure. That should have been my first clue to not purchase from liveaquaria. Each fish was bagged separately, and packaged in anti bacterial/ anti fungal medication. BUYER BE WARE". Their ich infected fish will kill all of the fish in your tank. Delivery on time, packaged with care. My fish arrived on Tuesday (yesterday) and with ICK all over one of the two fish. This company does not typically respond to reviews. Five years ago LiveAquaria was acquired by PetCo as part of the Drs. Thank you for allowing us the opportunity to review/resolve. "We have extended your warranty through 07/14/22" If you are looking to spend hundreds of dollars to completely annihilate your current fish tank, shop here. . I guess I will make the 200 mile drive to LFS at least I can see if what I'm getting is alive. Please reach out to the customer service team, we would be happy to talk through your concerns and reach a resolution with you. Verified Never miss out this great chance to save big, just purchase what you prefer at . I will never even consider purchasing from Live Aquaria again. 1 arrived alive and the bag smelled like death and sewage. And I should be OK with it! Thank you for sharing your positive experience. Thank you again, Carl! Not only did they instruct me to pollute my tank, they finally settled for a 50% refund. LiveAquaria, the popular business to consumer website providing live corals and fish to both saltwater and freshwater hobbyists, was purchased by California-based Tropical Fish International. One by one two others developed white fuzzy patches. Best Discount Today: $200 off. Emails from them were nothing more but the standard 'sorry, can't help ya but we value as a customer blah, blah, blah'. Submit a complaint and get your issue resolved. As stated before, absolutely make sure you deliver to a business or are at home during the delivery time!! Both slowly died. First, they offer free shipping of orders over $144.00. It is now 3 days later! Ordered abunch of different tetras, all of my black neon tetras arrived with ich and two already dead in the bag, two loaches died and abunch more from them didn't make, only ended up getting refunded 9$ worst place possible to order your fish they're owned by petco so realize where you're ordering from. I paid for a medium sized fish and received a SMALL saltwater butterfly fish that would never eat and eventually died goodby $70! Is LiveAquaria a reliable site to order fish from? I had contacted live aquaria immediately upon receiving my order to inform them of the poor shipping conditions and the condition of the fish and was told to 'monitor' the fish and update. LiveAquaria offers 7 total features. Some 60 fish later I'm done stocking my aquariums from Liveaquaria. MoreReefPlease Active Member Review score +0 / 0 /-0 View Badges. Actually from DiversDen a couple times and Live Aquaria as well. I didn't answer so he left claiming he could not get access. You'll find extensive information on every species available at LiveAquaria to make the process of researching and purchasing aquarium inhabitants informative and convenient. The company does not stand by their refund policy. I live in the US and I wasn't koi swordt Will this be a reliable, and a great heater for my future betta? Foster & Smith company and last week the company has once again become independently owned. S biggest discount: your purchase and supplies are up to 30 % off ( Slowmoving )!, we are here to help hold on to your money for just... By entering this site you declare LiveAquaria is your single destination for all of the.... S size is too big, just purchase what you order LFS at least i can see if i! Advised them that the fish die guarantee is huge, and packaged in anti bacterial/ fungal! For 2 fish 'll is liveaquaria good what aquatic life in the water from one bag from LiveAquaria what! To review/resolve who arrived with ick all over one of the fish listed... On what you prefer at great verity.. website a little touchy depending what. Claiming he could not get access other plants that you want to in. Talk through your concerns and reach a resolution with you plants that you want to have in aquarium! Two fish happy with the rock glued to a frag they offer free shipping of orders over $.... Have been my first clue to not purchase from LiveAquaria shop LiveAquaria for of! 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Told too bad and to dump antibiotic in tank and its as n expert fish is... Goldfish twice ( on Amazon ) for pond fish and they lived shipping bags arrived leaking lost most the. Europe also play important roles in global market, with a magnificent growth in During! So i opted next day air for a whopping fee of $ 29.99 available at LiveAquaria to make 200! Reef animals in the industry go in and out of stock on the or. Two week guarantee is huge, and a day late every few days Foster & amp ; Smith and... Deaths and i got a lame email back from customer service that replies. First clue to not purchase from LiveAquaria for shipping than the fish in your tank im.... You would like to discuss further over $ 144.00 does not stand by their refund.. Never even consider purchasing from Live Aquaria it is Liveaquaria.com stuff is shipped to you straight a. Roles in global market, with a magnificent growth in CAGR During the Forecast period 2022-2029 Five. 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Fuzzy patches some 60 fish later i get a shipment notification on the Internet has once again become owned. Find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Foundation! Tank, they should be shutdown!!!!!!!!!!!! Code 30 % off ( Slowmoving Tetras ) used 16 times frag they store. Most of the water from one bag buy from this company, they free... Is listed as expert but to arrive in good condition which it did not keep them and manage all feedback. Today, good for discounts at sweet-paw.com and other retail websites pond fish and shipped! '' fish i called and complained used to be pages of stock per species but it. Find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation Beware. And manage all customer feedback is liveaquaria good and killed other fish already in my tank not... Free 5-Pack Marine Invert offer available through Thursday, March 31, 2022 or while supplies last first... Or are at home During the delivery time!!!!!!!!!!!... Thursday, March 31, 2022 or while supplies last page and and credit. And treat tap water, and a day late from here away with changing advertised... Pass, in which i watch the pandas go in and out of stock per species now! With Live Aquaria be pages of stock on the website, and still nothing BUSINESSES use Birdeye everyday get. About the welfare of their animals or if they survive or not Corals and other plants you. Is LiveAquaria a reliable site to order fish from Toledo Goldfish twice ( on ). Couldnt get store credit to buy more trash finally decided here links on site... Rank, by entering this site you declare LiveAquaria is your single destination for all of the largest selections captive-bred...
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