We also provided documentation to the bank to prove the validity of these charges. You can't buy "free" credits at Thumbtack, but there are ways to avoid them. Your best chance at getting someone to choose you, give you a call, or book an appointment is to answer immediately. What is Thumbtack and how does it work? Read Also:Thumbtack Vs. Yelp (Which Is Better?). chad@stickeelabs.com. This website uses cookies to improve your experience. My group has built thousands of lead generation sites that rank in the top 3 spots on Google. It may force you to drop your prices to compete, especially when demand is lowest and lead prices are highest. After giving more details on the job request, the customer can add some additional written details (things that Thumbtack didn't ask). Each lead that experts get costs a certain amount of credits. According to some reviews online, there used to be a maximum of three to five pros submitting bids on a job, and now there could be as many as fifteen bidders for a single job. roughly 10% now if the customer writes back anything other than no thanks , you get charged. And yes, I hold a degree in English & am considering Thumbtack for generating $$ with my skills in writing. So, it seems that paying for a few fake leads is just a cost of doing business these days. Actually now that I think about it. So, bigger jobs like kitchen remodels will cost $50+, while smaller jobs like replacing a toilet or a day of handyman services will be in the $8-$25 range. I called they made some lame excuse. When I ask Thumbtack about this they mention it wasnt an exact match or higher value job but I have proven that those leads are actually less work and less profit, that those exact leads shouldnt cost $2.11 for one and $28 for another. E-wallets or Bank Transfers: Which is Better for Online Casino Payments? one big problem with instant match is about 90% of the time the lead is very vague or lacking in information or you just get ghosted by the customer. And like any good detective, I spent some time investigating that. As you build a reputation on the website with your Thumbtack reviews, you will get even more work down the road! Leads could also be generated and not real, all for the purpose of Thumbtack making money. Thanks for sharing your experience George. A couple of weeks ago, feeling nostalgic, I went on the Thumbtack website and saw that the average rate for Thumbtack contractors in my specialty is $60-70 an hour. If you left a review for a pro by mistake or noticed a typo, please contact us. Instead, its known as a unicorn (a privately held company worth over a billion dollars). There are two ways you can land new clients on Thumbtack. I started my handyman business in 2011 after quitting my 9-5. Unfortunately, once your account is deactivated, it can be difficult to get it back up and running, which could cause problems if you rely on them for business. Let us look at how contractors can find clients: Create your free profile on Thumbtack Pro, that you can access on your desktop or mobile device. You can request a free background check through Thumbtack --- they use a service called Checkr and it will take between 5-7 days. We have several contractor clients that use a variety of lead generation sources. You pay for exact matches automatically. So if you hire a tile installer who doesn't finish your backsplash, or the tiles fall off the next day, we can pay you back up to $1000. I use Thumbtack and you are right on the money with your review. Very good 4.6. Pros for contractors: Instantly sends quotes to homeowners to bid on jobs; connections sometimes lead to profitable jobs. Please consult with a licensed financial or tax advisor before making any decisions based on the information you see here. This is similar to how Uber adjusts their prices based on demand. My company is a 5 star 15 year old company and I charge more than my competitors because we do more and are worth more. They overcharge for leads and dont care to change it for our better. The cool thing about Thumbtack is that they will discount the lead the more contractors they give the lead to. Add to the above that the clients I used to find on Thumbtack arent there anymore, and I have much better luck with Fiverr these days. These leads perfectly match your targeting preferences. Let them know they can refer you to their friends and family, and that youre always available for future work. But thumbtack trusted him and with no prove confirmed that I was hired by him (that is not true and when asked them to show me prove they said they dont need any) and consequentially he was able to review me one start! Currently, you can only request a call back through the phone app, not the desktop website. Always reply the instant match with that kind of work like hey, youve found the best tiler, im here to save you money while giving you exceptional services that doesnt mean you are cheap its just marketing tactics. To start, you type in what service you're looking for and your area code. Ill talk about the controversial issues around Thumbtack, the pros and cons of using it, how much you can expect to pay for a lead, and tips for maximizing your results if you decide to sign up and test it for yourself. Got charged $15 for a normal yard grass quote . There are an infinite number of permutations possible, but some of the more typical ones are: Subscribe to get a free daily budget planner printable to help get your money on track! Save my name, email, and website in this browser for the next time I comment. For example, a painting gig might cost $8 per lead and . This is the kind of upselling Thumbtack expects to achieve from creating such a platform. in your industry FAQs on Thumbtack to see what the average going rate for those leads are. Still, we get leads for insulation and duct work. ), how many coats of paint are required, what type of material will be painted or any Just a heads-up that some of the services were reviewing here have affiliate partnerships with us, so we may earn a commission if you visit one of them and buy something. It never happened and I was kind of ignored. Enter your ZIP Code to limit your searches to your immediate area. However, their terms state that by using the app, you authorize Thumbtack to do background and credit checks and to inform customers if you have been checked. In fact, every Friday, they will update their lead prices for the following week, so there are no surprises. Thumbtack has a 1.13/5 star rating based on reviews on BBB, yet BBB still gives them an A+ rating. This is only the basic or first filter for the customer --- prior to a job quote you will likely be asked more detailed questions about the job. This means, every time a potential client reaches out to you, you need to pay a fee of $1.50 to the platform. They NEVER did! Its unclear if they do background checks on everyone. Overall, you need to be smart about any lead generating service. We got your credit card aspirations covered. I am a massage therapist. Then, based on some filters, Thumbtack displays a list of pros to choose from. Instead, they have a one-time $25 registration fee for regular service providers. And that's pretty much it. Currently, Thumbtack has 1,100+ types of different services available to customers, and over 150,000 active service professionals. This Thumbtack alternative app allows you to contract and bid on projects with pre-qualification approval. As a result of disputing valid charges, we have placed a hold on your Thumbtack account. So if youre starting your business or you need some customers fast to fill your schedule, give it a try. I tell everyone I know of to NOT go with them. We havent been using Thumbtack as much in the last few weeks, simply because we are generating so much work from free marketing streams that we cant keep up at the moment, but I have it in my back pocket, in case of a slow down later on in the year. I signed up for Thumbtack about three years ago, created a nice profile with all the ts crossed and is dotted, went after lots of leads, and almost nobody contacted me back. If youre using Thumbtack as a Pro you need to be aware of these potential issues; that way, you can take preventative measures to protect yourself. Has Thumbtack raised the price of leads? Thumbtack, which handles marketing and job listings for professionals like yoga instructors and electricians, has raised $125 million and is now valued at about $1.3 billion. Home Useful Sites / Apps Helpful Apps Thumbtack Pro Review. You only pay when they contact you. Thumbtack doesn't charge this fee, but it requires you to pay contractors through their site so they can collect a 3% processing fee. I also use Google AdWords to generate leads. Save my name, email, and website in this browser for the next time I comment. Im a travel agent and my services are free..so do I put in all the work for quotes on trips as my bid? Thumbtack is a platform where individuals can connect local professionals for a project they need done, almost as an intermediary between customers and local businesses. There are a number of specific scams that contractors have noted about Thumbtack. You can list your services on Thumbtack for free, but if you want to cater to qualified leads, you need to pay the platform lead acquisition cost. When I asked to have an in person review they of course declined. 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Think about the contractors experience, the number of people theyve worked with before, their star rating out of 5, and perhaps most importantly, how many people theyll bring with them to the job if theyre hired. I have been charged over 60 times in the calendar year, and only completed 4 jobs through their service. Welcome credits to get you started: As a service professional new to Thumbtack, you get $120 credit to start you off. Nevertheless, Thumbtack does need to make its money somehow, and this comes from its fee structure based around leads. Ive been a Top Pro for almost three years and the price of leads continues to go up. Check a pro's profile to see how they accept payment. It's never been easier to cross projects off your list. As a customer, this is a great place to look for local professionals in your city or town for any kind of service that you might be in the market for. By doing this, contractors would spend more on credits because they believe they are receiving leads, all the while not actually getting any value out of them.23 2021. 7 Green Business Ideas For Aspiring Entrepreneurs, 10 Red Flags in Moving Companies You Need to Be Aware Of, 8 Tips to Teach Kids About Financial Planning, A Wedding Cost Checklist with Tips to Save Money, Things to Consider When Buying Toddler Clothes, Top 5 Online Learning Trends To Watch Out For In 2023, Seven Things To Know About Cerebral Palsy. To be smart about any lead generating service everyone I know of to not go with them your,. Update their lead prices are highest a top pro for almost three years the! More contractors they give the lead the more contractors they give the lead the more contractors they the... Your prices to compete, especially when demand is lowest and lead prices for the week... Adjusts their prices based on demand Thumbtack account start, you type in what service you & # ;. 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