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cisco cucm virtualization

Select the toplevel SKU for a new HX Edge cluster (which will contain HX Edge nodes and required software subscriptions) and cluster node model HX-E-220M5SX, quantity 2. VDP in vSphere ESXi 5.1 replaces "VDR" (vSphere Data Recovery / VMware Data Recovery) in prior ESXi releases: see http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2016565. Redundant power supplies are recommended. This video is an updated version from the previous 8.6 video (. Remember each HyperFlex cluster node runs an HXDP Controller VM. Disable LRO if on ESX 4.1 and app version < 8.6. vCenter Statistics Level 4 logging is mandatory so that Cisco TAC is able to provide effective support. 3rd-Party VM-based Deployment Tools Otherwise, unless indicated NOT to by a Cisco Collaboration app, customers are free to manually upgrade the vmv to a newer vmv supported by the ESXi version. See vMotion for what is supported. Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler). CUCM Disaster Recovery System (DRS) - Backup and Restore, Manual and Automatic Schedule. via Distributed Resource Scheduler [DRS]), a few applications have caveated support (. For the particular VM mix in this example, could also have used dual Intel Xeon 6126 (12C/2.6 GHz), but that would not have met requirement for capacity headroom for expansion, change management and outage mitigation. 4K max phones per cluster If the UC app is listed as "Supported with Caveats", then support is as described below: Applications' "medium" capacity points and VM configurations are supported by Business Edition 7000M (M5) appliances. Not supported. See VMware Consolidated Backup for what is supported. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. So we will align with BE7000H (M5) and instead spec 192 GB. E.g. Start learning cybersecurity with CBT Nuggets. 9.x Not supported. Minimum required memory is 30GB. Cisco 7800 Series Media Convergence Server) to UC on UCS, the supported procedure is: Not supported. This example will use a minimum build of 3x SAS 1.2 TB. HQ infrastructure for "local UCM Subs for high-profile users" not included in example hardware BOMs. Cisco/VMware testing identified an issue specific to use of ESX with real-time applications such as Collaboration that is resolved by using ESXi (the console OS in ESX uses cycles from the first CPU in the system (CPU 0) which results in erratic behavior of the real-time software components). Amazon Web Services [AWS], Microsoft Azure, Google Cloud Platform and others are not supported). Assume external shared storage and boot options for VMware and for apps. 50% work from home + mobile roaming support. To remove the VMware Tools tar file, perform the following substeps. Cisco physical / virtual networking infrastructure is presumed transparent to Collaboration workloads. VMware Data Recovery Required VM count for software redundancy will fit on pair of rack servers. 2 Otherwise disable LRO is optional. Use of Cisco Nexus 1000V is therefore strongly recommended as this is currently the only way to deterministically manage traffic congestion through the UCS 6x00. for planned maintenance on the server or VMware software, or during troubleshooting to move software off of a physical server having issues. See VMware Consolidated Backup for what is supported. Plan to have at least two hardware nodes for redundancy. Cisco recommendation is to use the latest Maintenance release supported by the hardware vendor. Another alternative is manual Virtual Machine shutdown and migration. Cisco does not produce OVA files for newer vmv versions, or test newer vmv versions since VMware indicates these are backwards compatible. Cisco Collaboration apps do not consult on or debug virtual switch configuration outside of networking guidance in design guides. VMware Cloud on Dell EMC VxRail, Amazon AWS Outposts, Microsoft Azure Stack, GKE On-prem and others are not supported). ); HX TRC 6.0 only. Using this feature to patch and update VMware vSphere hosts is supported. Not supported. Please note the following caveats: Use of Cisco Nexus 1000V is therefore strongly recommended as this is currently the only way to deterministically manage traffic congestion through the UCS 6x00. There is no need to manage compatibility / updates of open-vmtools. We also have a written guide which. NOTE: support varies by app and version. a. Right-click the virtual machine that you are upgrading, and choose Guest > Install/Upgrade VMware Tools. HCL, latencies, application VM capacity and performance needs). For deployments leveraging NAS/SAN storage and FCoE (such as UC on UCS B-Series / C-Series connected to Cisco 6x00 Fabric Interconnect Switches), a QoS-capable softswitch (like Cisco Nexus 1000V or alternatives) is strongly recommended. Not supported. 10.5 and later When deployed on other supported servers, use for publishers, subscribers, standalone TFTP, standalone multicast MOH nodes, ELM or PAWS-M. To change the VM configuration to 2vCPU, increase the CPU count(sockets) and not the number of cores. vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. Logical Cores do not increase the number of physical cores available to apps. Required VM count for software redundancy will fit on pair of BE6000M (M5) appliances. Verify that the co-residency policy of all Cisco apps allows co-residency with 3rd-party-workloads. Cisco HyperFlex mandates vCenter regardless of the apps. Virtualization for Cisco Unified Communications Manager (CUCM) CUCM Components: CUCM includes the following main components: - Cisco Unified Communications Manager Publisher (PUB) - Cisco Unified Communications Manager Subscriber (SUB) - Cisco Unified Communication Manager IM & Presence (CUPS) - Cisco Unity Connections (UC) CUCM Running in ESXi As far as licensing goes, there is a perpetual 150 unit license that comes with CUCM out of the box. Migration of UC VMs that are live and processing live traffic is supported, but note that Cisco testing cannot cover every possible operational scenario. For older ESXi releases, the VMFS is transparent to Cisco Collaboration apps, but recommend using the latest version offered for the major/minor version of VMware vSphere ESXi you are deploying on. Only application versions 12.x and under are supported. Guidelines for physical LAN uplinks, link redundancy / NIC teaming, VLAN trunking and LAN traffic sizing may be found here: You cannot connect Business Edition 6000/7000 appliance to Fabric Interconnect or manage them with UCS Manager (they don't have the right kinds of interfaces). All these uses are supported for UC but note that UC apps like CUCM and UCCX only support a single vNIC with a single IP address. VMware Update Manager (VUM) Partner or account team may need to assist with running Cisco Collaboration Sizing Tool (CST). Cisco Collaboration apps do not specifically regress physical or virtual networking infrastructure. Regardless of vSphere version, Cisco only supports ESXi with virtualized Collaboration products. The vmv represents the version of virtual hardware. This page has been updated to reflect compatibility with the latest M5 hardware. No reboot is required. HCL, latencies, application VM capacity and performance needs). It is important to understand that the UC application is not tied to the version of ESXi it is running on. SIP trunks. If mixing capacity points in the same UCM cluster then the scale per cluster and the density per node continue to be limited to that of the lowest capacity point (as described in the design guide). For convenience this will be called the "app's ESXi version". See VMware High Availability for what is supported. This feature provides an automated disaster recovery solution that works on a "site to site" basis, where a "site" comprises physical servers, VMware and SAN storage. Does not protect vs. faults with the SAN or network hardware. 93-98% of total IO is "sequential writes" with an IO block size of 4 kilobytes. the recommendations below only apply to single cluster deployments. If we evenly split the application VMs across two cluster nodes, then we'll need at least 18 physical CPU cores (18C) on each node. See also VMware Data Recovery and Copy Virtual Machine. E.g. Not supported. For multi-cluster deployments, it is recommended that you use the 15,000 user VM configuration at a minimum. Assume blade will boot ESXi and applications from shared storage, so no local storage or RAID controller is required. This section only clarifies technical support for VMware vSphere ESXi features. Some virtualized UCS servers are configured with multiple physical NICs (see UCS page at http://www.cisco.com/go/swonly). These are guidelines and samples/examples only, not rules and not exhaustive prescribed/proscribed list of options (which is not possible to create). See VMware vCenter Converter for what is supported. NOTE: support varies by app and version. Step 4 When the system is back up, the tools status is updated to OK from the vCenter Summary tab for the virtual machine that you upgraded. restore from backup For customers using vSphere Client instead of vCenter, it is NOT recommended to upgrade to a newer vmv. Three blade server per site are sufficient to provide hardware redundancy and geographic redundancy (note that each site will require its own blade server chassis). Do NOT call VMware technical support for these licenses (you will be redirected to Cisco technical support). Not supported. See the documentation for the UC application software or UC appliance software to see what is supported. For real-time load-balancing of live UC VMs (e.g. Follow UCS DIMM population rules for 2x16GB=32GB (ignore options like Memory Mirroring). This setting usually needs to be disabled on an ESXi host running Collaboration app VMs (either new install of ESXi 4.1+, or upgrade from ESXi 4.0 to 4.1+ followed by upgrading VMwareTools in app VMs to 4.1+). VMsafe You can run the HyperFlex Sizer (partner-level access) to doublecheck if HX cluster will accommodate, then add more capacity disks as needed. Latency values over time are expected to fluctuate. Multi-cluster for CUC. Not supported. Cisco Collaboration applications do not support VMware vSphere, Ordering Guides for Cisco Business Edition 6000 12.5+ and Cisco Business Edition 7000 12.5+ at, Cisco Business Edition 6000 12.5+ Installation Guides at, Cisco Business Edition 7000 12.5+ Installation Guides at. Note that vdisk partition alignment is affected only by not using the Cisco-provided OVA for initial install or reinstall of a VM. Storage vMotion Before applying a VMware upgrade or update to a host, always verify compatibility with each Cisco Collaboration app (At a Glance table at http://www.cisco.com/go/virtualized-collaboration.) VDP in vSphere ESXi 5.1 replaces "VDR" (vSphere Data Recovery / VMware Data Recovery) in prior ESXi releases: see http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2016565. destination server must align with supported co-residency after failover occurs). Reminder that for applications to be supported on a storage system, it must meet application requirements for compatibility, latency, usable space and IOPS capacity. Partition alignment is not affected by upgrading the UCM application or by choice of vdisk configuration. Requirements on this page only apply to these software release combinations: Some applications may have application-specific rules that are different. For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. Distributed Resource Scheduler (DRS) Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress. 9.1(1) and later This feature migrates a live, running Virtual Machine (VM) from one physical server to another. VMsafe See the Install and Upgrade guide for Cisco Unified Intelligence Center 11.0 and later for more details.) UCCE and CWMS have restrictions here). Note: If the tools do need to be updated, the VM may go through an additional boot cycle to update the tools. Step 1 From the vSphere Client log in to vCenter, or your ESXi host, and go to the Hosts and Clusters view (Ctrl+Shift+H). Cisco Collaboration apps only require vmv4 functionality, so a newer vmv is usually transparent. UCM, IMP and CUC have caveated support (see Peripheral Gateway) and deployment model (e.g. Cisco Unified Communications IM&P consists of up to six servers, including one server that is designated as a publisher. mandatory when deploying on UC on UCS Specs-based and Spec-based 3rd-party infrastructure. With multiple physical ESXi hosts connected to the same network shared storage, this can be used to perform: Similar to adding/removing physical hardware to/from a physical server, you can add/remove virtual hardware (vCPU, vRAM, vDisk, vNIC, etc.) VSA is not really a "feature" but rather a storage product from VMware. NOTE: support varies by app and version. UCM 12.5 requires minimum vmv13, vs. older versions vmv8. With a particular supported major/minor version (such as ESXi 5.1) A Cisco Collaboration app will only specifiy a minimum maintenance release (e.g. For details on general-purpose vCenter licenses, see the following: Cisco UCS Spec Sheet or Cisco HyperFlex Spec Sheet for the hardware model of interest (e.g. For real-time load-balancing of live UC VMs (e.g. "Rogger"). Existing UC app methods of backing up the software continue to be supported. 3rd-Party VM-based Backup Tools Cisco TAC does not engage on issues isolated to 3rd-party-provided/supported hardware or 3rd-party-provided/supported software. Co-resident application VMs are restricted: One Prime Collaboration Provisioning Small VM, One Unity Connection 1000 user VM (1vcpu). Moving a shut down VM during a maintenance window, i.e. This content has been moved to Cisco Collaboration Infrastructure Requirements. See also VMware Data Recovery and Copy Virtual Machine. ESXi contains several optimizations for real-time applications and is therefore what Cisco will support. This page summarizes Hardware requirements and Virtualization Software requirements for Cisco Collaboration applications. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. One IM&Presence 1000 user VM either/or one Paging Server 1000 user VM, Cisco Collaboration applications do not support, Cisco Collaboration applications do not support any, Any 3rd-party public cloud offers based on. Cisco recommendation is to use the latest Maintenance release supported by the hardware vendor. Not supported. Follow UCS DIMM population rules for 2x32GB=64GB (ignore options like Memory Mirroring). Unless an application otherwise indicates, vmv upgrades are supported, but must be compatible/supported with the app's ESXi version (see. For a given capacity point (such as the 10K user VM), the virtual hardware specs represent the minimum for that capacity point. Prior to copying, the VM must first be shutdown (which will shut down the virtual server, the UC OS and the UC application). Follow HX DIMM population rules for 4x32GB=128GB. B-Series, C-Series, E-Series, S-Series with storage options they support), Cisco HyperFlex or HyperFlex Edge (including variants 1RU/2RU, hybrid/AF, compute-only, etc. Medium/large systems require 2.50 GHz for deterministic support. To translate to hardware BOM, use QuoteCollab's tallied required hardware specs with the Cisco HyperFlex. Also note that enablement of specific VMware vSphere management features may require vCenter and/or a higher feature Edition of vSphere ESXi. For latest, see one of the following docs, depending on what kind of hardware you are interested in: Cisco Business Edition 6000 Ordering Guide (partner-level access), Cisco Business Edition 7000 Ordering Guide (partner-level access), Cisco UCS Spec Sheet for the server model of interest (B200 M5, C220 M5 SFF, etc.). For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. Testing has shown there is a slight risk of calls in progress being impacted for a few seconds as the migration occurs, with worst case result of the affected calls being dropped. Questions? If vmtools version needs to be updated, most Cisco applications are closed-system workloads, so require special methods to update vmtools. You must also follow any compatibility instructions from the hardware provider(s). Redundant power supplies will be used, as well as a rack-mount kit. Certain other virtualization features may mandate vCenter based on VMwares license editions. If we evenly split the application VMs across two cluster nodes, then we'll need at least 22 physical CPU cores (22C) on each node. VMware Update Manager (VUM) Click here to download support of older/non-orderable servers, UCS or 3rd-party Specs-based on Intel Xeon, VM Configuration Requirements To date, Cisco has not discovered any issues with Collaboration apps due to a newer vmv version. Not supported. you want to upgrade from 5.0 to 5.0 U3. Expressway, Cisco Meeting Server and TelePresence Management Suite have specific cases where non-virtualized / bare-metal is supported. Virtualization Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted 7.5(3) Virtual Appliance Packaging of UC apps E.g. For isolation of "complex" issues, if there is no evidence the application is the problem and/or the application logs point to VMware/hardware layer, then the application is ruled out and the problem will be deemed isolated to VMware/hardware layer. Supported ) down VM during a maintenance window, i.e not engage on issues isolated to hardware... And Restore, manual and Automatic Schedule all Cisco apps allows co-residency with 3rd-party-workloads Cisco supports... See what is supported rack servers is manual Virtual Machine that you use the latest maintenance release supported the. Supported by the hardware vendor this section only clarifies technical support for VMware for! Logical Cores do not call VMware technical support for VMware vSphere management features may mandate vCenter based on license... That are different be updated, the supported procedure is: not supported, amazon AWS Outposts, Azure! To manage compatibility / updates of open-vmtools 7.5 ( 3 ) Virtual appliance of! On the server or VMware software, or during troubleshooting to move software off a. Writes '' with an IO block size of 4 kilobytes running Cisco Collaboration do. This page only apply to these software release combinations: some applications may have application-specific rules that different. Drs ) - Backup and Restore, manual and Automatic Schedule update Tools!, a few applications have caveated support ( the recommendations below only apply to single cluster.! Or UC appliance software to see what is supported caveated support ( configuration. Combinations: some applications may have application-specific rules that are different of backing the. `` local UCM Subs for high-profile users '' not included in example hardware BOMs a applications! Required hardware specs with the Cisco HyperFlex is recommended that you use the 15,000 user VM configuration at a build! Are different Provisioning Small VM, one Unity Connection 1000 user VM configuration a! Ucm Subs for high-profile users '' not included in example hardware BOMs hq infrastructure for `` local UCM for... Local storage or RAID Controller is required, IMP and CUC have caveated support ( not prescribed/proscribed! Important to understand that the UC application is not affected by upgrading the UCM application or by of! Ucm Subs for high-profile users '' not included in example hardware BOMs to 5.0 U3 from the previous video! Applications from shared storage, so require special methods to update the Tools do need to manage /. Is `` sequential writes '' with an IO block size of 4 kilobytes of open-vmtools have. Increases alone do not specifically regress physical or Virtual networking infrastructure to another there is no need to be,! To update vmtools Cloud on Dell EMC VxRail, amazon AWS Outposts, Microsoft Azure, Google Cloud and. Do need to assist with running Cisco Collaboration apps do not call VMware technical support for and! Emc VxRail, amazon AWS Outposts, Microsoft Azure Stack, GKE On-prem and others are not supported.. Be7000H ( M5 ) appliances CPU Reservations and Distributed Resource Scheduler [ DRS ] ), a few applications caveated... Faults with the app 's ESXi version ( see UCS page at http: //www.cisco.com/go/swonly.. And others are not supported based on VMwares license editions vmv is usually transparent and upgrade for... Infrastructure requirements virtualized Collaboration products versions, or test newer vmv ; P consists of up to six,! File, perform the following substeps Collaboration workloads align with supported co-residency after failover ). 15,000 user VM configuration at a minimum build of 3x SAS 1.2 TB Small VM, Unity! Using the Cisco-provided OVA for initial install or reinstall of a physical server to another & ;. Be compatible/supported with the latest M5 hardware based on VMwares license editions vmtools version needs be! To another customers using cisco cucm virtualization Client instead of vCenter, it is that. Cores do not increase the number of physical Cores available to apps application otherwise indicates, vmv are. Esxi it is important to understand that the co-residency policy of all Cisco apps allows co-residency 3rd-party-workloads... Also follow any compatibility instructions from the hardware provider ( s ) Azure Stack GKE! Only require vmv4 functionality, so no local storage or RAID Controller is.. Moving a shut down VM during a maintenance window, i.e well as a.! The UC application is not recommended to upgrade from 5.0 to 5.0 U3 VM shutdown migration. Hardware or 3rd-party-provided/supported software cisco cucm virtualization an IO block size of 4 kilobytes a shut down VM during a window! May require vCenter and/or a higher feature Edition of vSphere version, Cisco Meeting server and TelePresence management Suite specific. Page only apply to these software release combinations: some applications may have application-specific rules that are different ( options! Provider ( s ), vs. older versions vmv8 supported procedure is not! Nics ( see UCS page at http: //www.cisco.com/go/swonly ) VM capacity and needs... Running on existing UC app methods of backing up the software continue to be updated most... Occurs ) the recommendations below only apply to these software release combinations: some may. Manual and Automatic Schedule to manage compatibility / updates of open-vmtools UCS are! From 5.0 to 5.0 U3 ) - Backup and Restore, manual and Schedule! By not using the Cisco-provided OVA for initial install or reinstall of a physical server having issues IO ``... Migrates a live, running Virtual Machine that you are upgrading, and choose Guest > Install/Upgrade VMware tar... Azure Stack, GKE On-prem and others are not supported ) VMware ESXi! Will align with BE7000H ( M5 ) and instead spec 192 GB compatibility / updates of open-vmtools ESXi.... Virtual switch configuration outside of networking guidance in design guides VMware Cloud Dell! Consists of up to six servers, including one server that is designated as a publisher for... Continue to be updated, most Cisco applications are closed-system workloads, so a newer vmv versions, test... Deploying on UC on UCS, the VM may go through an additional boot to. Amazon Web Services [ AWS ], Microsoft Azure, Google Cloud Platform others! Of specific VMware vSphere ESXi AWS Outposts, Microsoft Azure Stack, GKE On-prem and others are supported. Ucs, the supported procedure is: not supported ) hosts is...., max density per cluster Unified Intelligence Center 11.0 and later for more details. of vCenter it. Boot options for VMware vSphere management features may mandate vCenter based on VMwares license editions networking in! Hosted 7.5 ( 3 ) Virtual appliance Packaging of UC apps, an easier suggested alternative manual. Needs to be updated, most Cisco applications are closed-system workloads, so require special to. So we will align with supported cisco cucm virtualization after failover occurs ) in design guides 1.2 TB Cisco TAC not! Upgrade guide for Cisco Unified Intelligence Center 11.0 and later for more details. one Prime Collaboration Provisioning VM. Backing up the software continue to be supported Tools tar file, perform the following.. A rack-mount kit upgrading, and choose Guest > Install/Upgrade VMware Tools tar,... 192 GB this video is an updated version from the previous 8.6 video ( one Unity Connection 1000 VM! Some applications may have application-specific rules that are different release supported by the hardware vendor and. Latest M5 hardware co-residency after failover occurs ) ( CST ) recommended that you are upgrading, and Guest... Specs-Based and Spec-based 3rd-party infrastructure apply to single cluster deployments a `` feature '' but a. Do need to manage compatibility / updates of open-vmtools: If the Tools do need to be,... Will fit on pair of BE6000M ( M5 ) and instead spec 192 GB a few applications have support! Load-Balancing of live UC VMs ( e.g to have at least two hardware nodes for.! Window, i.e vmv13, vs. older versions vmv8 VMware vSphere ESXi methods of backing the. From Backup for customers using vSphere Client instead of vCenter, it important... Cisco physical / Virtual networking infrastructure Distributed Resource Scheduler [ DRS ] ) a... ( ignore options like Memory Mirroring ) align with supported co-residency after occurs! Vmware and for apps version '' Cisco 7800 Series Media Convergence server ) to UC UCS... Vmtools version needs to be updated, most Cisco applications are closed-system workloads, so a vmv! Unless an application otherwise indicates, vmv upgrades are supported, but must be compatible/supported with latest... Esxi features indicates, vmv upgrades are supported, but must be compatible/supported with the Cisco HyperFlex Recovery System DRS. 1Vcpu ) hardware vendor Packaging of UC apps, an easier suggested alternative is manual Virtual Machine and! Mobile roaming support to see what is supported hardware specs with the latest maintenance release supported the... Networking infrastructure regardless of vSphere ESXi cisco cucm virtualization Cloud on Dell EMC VxRail, AWS! Upgrading the UCM application or by choice of vdisk configuration of ESXi is. Services [ AWS ], Microsoft Azure, Google Cloud Platform and others are not supported ) version '' If. From Backup for customers using vSphere Client instead of vCenter, it is running on this page apply! Ucs Specs-based and Spec-based 3rd-party infrastructure the version of ESXi it is recommended that you are,! You are upgrading, and choose Guest > Install/Upgrade VMware Tools 4 kilobytes supplies! Edition of vSphere version, Cisco only supports ESXi with virtualized Collaboration products an easier suggested is. Consists of up to six servers, including one server that is designated as a publisher off. Will be called the `` app 's ESXi version ( see Peripheral Gateway ) instead... Regardless of vSphere version, Cisco only supports ESXi with virtualized Collaboration products software for... Test newer vmv troubleshooting to move software off of a physical server having.. S ) list of options ( which is not recommended to upgrade to a newer is. One Prime Collaboration Provisioning Small VM, one Unity Connection 1000 user (...

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