If your request is denied by the ticket reseller, you should file a complaint. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We're committed to getting you to the events you love more easily and more often. Tickets to Aint to Proud Stage Play in West Palm Beach. The tickets I received are different from what I ordered. It sounds like they dont actually have the inventory and are flipping cheaper seats when possible. Please refund me the differance between what you charged me and what the tickets actually cost. The listing I want to order includes more tickets than I need. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. 3. A refund or seats in RTC4. Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. 2021 Vivid Seats Ltd. All rights reserved. I don't want to sell my tickets anymore. Kept telling me same blurb about it was my fault, not his, no refund, etc. Posted on March 30, 2022 by March 30, 2022 by Desired outcome: To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Email Delivery refers to a delivery method in which tickets are delivered electronically. Very deceptive and unfair marketing. 6 Well send you an email to verify your new address. FIX: I was on the phone with AXS for hours trying to access tickets. Also, VividSeats says all orders are 100% . Can I transfer my Electronic Transfer tickets to someone else? Can I ship tickets using my own label or via a different carrier? Nothing arrived. Changing your email address is simple! Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) The market price provided by Vivid was over $500 per ticket. Request to speak to a Vivid Seats agent. I want to sell my tickets. Vivid Seats Review Summary. Selling Tickets for Tennessee Vols Home Games. If I wait to buy, will ticket prices change? I complained and they advised these were upgrade tickets and no refund would be issued. The request was put in minutes before. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. I am having trouble accepting my Electronic Transfer, what should I do? Desired outcome: These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. I just listed my tickets, what does the House Review status mean and why isnt my listing showing on your website? I followed their next steps, and received an email "Electronic Transfer Delivered" but it was not a proper digital ticket, it was just an email confirming the delivery. Why cant I order a specific number of tickets? Can I bring a camera, food, drinks, or lawn chairs to my event? Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. says they have a no refund policy unless the event is cancelled. These people are thieves and liars. UNLV Rebels at Utah State Aggies 2x Football Tickets. No. None of the options worked for us NEVER will I use this company again. | Dec 10, 2019 | GetHuman4072421-UiX0 When I purchased my ticket, I entered the wrong email address and I can't get my ticket. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Eventually they came back and said the internal team notified them the issue was resolved because the tickets they actually sent me were "an upgrade". Order # [protected] I have screen shots of all on my phone unable to transfer from my apple to microsoft computer, Desired outcome: I am not sure of the reason for the cancellation but since they are a reseller they probably had a customer that was willing to pay more for my ticket. Please refund me the differance between what you charged me and what the tickets actually cost. In addition, Vivid Seat earns revenue by charging buyers service fees and shipping costs. Share your photos and videos with others to prove the truth of your words. My tickets sold, how do I confirm the sale? Contact the Vivid Seats executives. This is not what I paid for. What I received were tickets in Section B, Row N, Seats 147 & 148. Use the code LEGITTICKET to get 15% OFF of any ticket purchased on Megaseats! I used them on a recent purchase. 5 Click "Update" once you are finished. When I called Vivid Seats Customer Service, they said their policy states that these tickets are "in the same Zone so they cant help me". And in checking with the Keillor show I found that the show was not sold out! I ordered premium tickets for the orchestra section. Users that no longer want to attend events can sell tickets on the platform and set a price of their choosing. Can I exchange my tickets for a different quantity, or for tickets to another date or event? How do I get my compensation? I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. Paid $160 for a single ticket for a show that was rescheduled (twice). For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I just want the tickets I spent my hard earned money on. Accept Tickets via Email Tap the Accept Tickets link in your email. Do I need to purchase a ticket for my child? I do not expect Keillor to come back to Denver at his age. One arrived by mail with a "Lot 16" other was delivered electronically. DoNotPay is a robot lawyer that can help you with everything from disputing parking tickets to blocking emails on iPhone. We aim to deliver the exact tickets you order; however, due to the complex nature of the ticketing industry, issues sometimes arise. . Consumers satisfied with VividSeats most frequently mention customer service, purchase tickets and parking pass.VividSeats ranks 4th among Tickets sites. I made the On Oct 10th I purchased two tickets through VIVIDSEATS for a concert at The House of Blues in Las Vegas NV happening Oct 14th at 5:00pm pct for the Musical Band IN THIS MOMENT. The 21st was spent on the phone trying to aquire our tickets. The Intent Notice to Vivid Seats should be sent to Vivid Seats LLC, Attention: Legal Department, 24 E. Washington, Suite 900, Chicago, IL 60602. Did you find it helpful? VividSeats has a consumer rating of 4.11 stars from 2,262 reviews indicating that most customers are generally satisfied with their purchases. How do I change the pickup name for my order? Yes! Share your photos and videos with others to prove the truth of your words. What do I do? Good Grief. What are Email Delivery and Instant Download tickets? This is why we want to discuss Vivid Seats in great detail. What restrictions are there when using the Mobile App? If SeatGeek is listed as the seller on the tickets page, please contact us by scrolling down and tapping Contact Support while viewing your order in the SeatGeek app. A full-service national event ticket marketplace. 2021 Vivid Seats Ltd. All rights reserved. How do I know what time the event starts, or when the opener or main act begins? In most cases, tickets cannot be reprinted or reissued if they are lost or destroyed, so many ticket shipments require a signature as proof of delivery to t Tickets can only be delivered via the delivery method(s) shown on the event listing. These people are thieves and liars. I received an email a few days before the game to "Confirm my email". Log into your Vivid Seats account and click the Order History. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. 2021 Vivid Seats Ltd. All rights reserved. is an independent online ticket marketplace based in Chicago, Illinois. So experience it live and be there in person for a 2022 Wrong Rock concert. In most cases, the seller has not yet transferred the tickets. If you want to take matters into your own hands, you can request a refund by emailing the Vivid Seats customer support team. On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. I would like to warm people to avoid buying tickets through Vivid Seats. Ultimately, hung up on me. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. I no longer wish to sell these tickets. Help us improve this article with your feedback. That clearly didn't happen bc I received NO TICKETS! 5. Where do I begin? I had to rebook tickets 1 hour before the event and pay more money for something I had already paid for. Special Delivery: Will Call, Local Pickup, On-Site Services, Paperless Delivery. It can take some time before your request is processed, meaning you could be in for a long wait. Home. Can I contact the seller to negotiate the price of tickets? Full refund and apology for lack of ticket delivery. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. Is this your company? . If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. I still haven't received my tickets. No Fees! This is absurd! Save on Event Tickets with VividSeats Coupons & Promo Codes for March Get Offer 2 Used Today $10 off Sale Save $10 Off For You and Your Friend With Friend Referral Get Offer 1 Used Today SALE Sale Jimmy Buffet Life on The Flip Side Tour: Tickets Priced From $13 Get Offer 1 Used Today SALE Sale Watch The Los Angeles Lakers Play Get Offer 4 Select "Update Email Address" and enter your desired email address . 1. Bought the day before event I didn't want to cancel the order. 4 Select Update Email Address and enter your desired email address . Performance & security by Cloudflare. About Us; Staff; Camps; Scuba. I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. Can you re-send it? Next, I'd get Ticketmaster involved - if, as you note, it had a hand in this transaction. I still havent received my tickets. I've called many times, t. Ong please do not use this businessshadey as a summer afternoon under a big oak tree. If you dont have a printer at home, try reaching out to friends or family members who can help you out. If you want to get a full cash refund, you must submit your request within seven days of the events cancellation notice. Dial 833-228-5143. Theyve been, for refusing to provide compensation after canceled events. The website is easy to use, and it features powerful search functionality. Log into your Vivid Seats account and click the Order History. Well the day before the game which was 4 hrs from my home they quit responding to me all together. The original ticket price is $42.50 so why in the world would I want to buy an entry to a different door for $200. Use DoNotPay To Get a Quick Vivid Ticket Refund. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. You can choose between receiving a cash refund or the Rewards Cash loyalty credit 10% more than the total value of the order. How do I maintain my listing via the Mobile App? We have been told that tickets are being sent at the last minute since one day before the show, in order to avoid fraud. I still havent received my tickets. I received an order summary email after placing my order. Vivid Seats works through fans like you. Never received tickets or a refund let alone even an apology. On December 13, 2022, I received the tickets from Vivid. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. November 10, 2023. IE, Hundreds of people are standing in front of you. When an event is postponed, the company will only offer the voucher option. I paid $322.17 for 3 seats. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. Cloudflare Ray ID: 7a1968a49986d5a4 General Information 14. . Simply sign in and click "Print E-tickets" next to your event. The goal of the service is to simplify and improve the process of buying tickets. 1. 27 febrero, 2023 . - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. If I purchase both sets, will the seats be together? The name on my ticket is not mine. You can sort search results by ticket, region, date,. You can email the site owner to let them know you were blocked. I ordered tickets from a competitor's platform on the. A full-service national event ticket marketplace. Please Refund at least $1000. Can I receive them via email instead? I did not receive a transfer email. These tickets are commonly referred to as "e-tickets." So I recommend never buying anything from this place. Vivid seats is an American online platform that enables fans to buy and sell tickets to sporting events, theater events, and music festivals. 2021 Vivid Seats Ltd. All rights reserved. Here's the order I would have tried. Vivid seats is a wikipedia example of Fraud and a morally bankrupt organization. My tickets are being shipped. Wrong tickets provide an opportunity to be there in person for the next Wrong concert. Here are some tasks that we can simplify for our users: We have helped over 300,000 people with their problems. Pro tips & talking points. Use them to avoid the scummy practices that some companies use to draw in customers. Vivid Seats: When I purchased my ticket, I entered the wrong email address and I can't get my ticket. The event was then rescheduled for July of 2021and then cancelled again. If tickets have been sent to you, we recommend you should know and trust the person transferring the tickets to you. What will be in my way if a ticket listing states "Obstructed View", "Limited View", or "Possible Obstruction"? Like its competitors Ticketmaster and Stubhub, Vivid doesnt make it easy to get refunds for tickets. 2 Log in, if you haven't already. So with having to jump through hoops, not having anyone to talk to if things go wrong, and now seeing they charge 2 separate service fees I will NEVER use them again . 100000 +. In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. 2. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. Help us improve this article with your feedback. The following is a chronological timing of the events that occurred: If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solutionfree virtual credit cards. Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. Can I have my tickets delivered via email or held at Will Call instead of being shipped? How Do I Find Out if the Event Is Canceled or Postponed? I just want the Tickets I spent over 2 thousand of my hard earned money on. Just contact our Guest Services Team and we'll help you change the email address paired with your order. The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . From there, your active orders will appear. Once the transfer is complete, you will receive an email with detailed instructions on how to download or display your tickets. Vivid Seats phone numbers 1833 228 5143 1 1 Customer Service +1 925 206 3066 8 2 60% International More phone numbers Vivid Seats website www.vividseats.com What is Vivid Seats's email addresses? Can I cancel an order Ive already placed? Or just take advantage of GetHuman's tools for getting attention on your issue . They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. Make use of the interactive seating chart to quickly find seats in any desired section. I feel that you overcharged me. Log in or create a new account. I purchased tickets to the motley Cre concert in Seattle in 2019. Why do I need to pick up my tickets? Follow the link inside to apply the change to your account. Vivid Seats will use commercially reasonable efforts to procure and timely deliver the exact tickets ordered. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. Click to reveal We paid $1,279.45 for these tickets. Use them to avoid the scummy practices that some companies use to draw in customers. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". Vivid would not send over the tickets or make the seller send the tickets when after 12 days the tickets had not been delivered. . We truly believe in the power of shared experiences to connect people. The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. When should I expect my tickets? On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. Customer identification can be provided if needed. 2. Vivid Seats review: Fees and refunds. Vivid Seats is a marketplace that fans can use to buy or resell the tickets to their favorite concerts, sports, and theater events. Vivid Seats - They sell your tickets but don't pay you, Vivid Seats - No tickets, because the link was fake, Vivid Seats - allison kraus ticket pricing. This will surely increase the credibility of your complaint. I do expect a responce and an apology for this overcharge. Sorry we couldn't be helpful. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. These seats sell for $35.00 each. Ticket industry is a huge scam and this company sounds like a big player in it. I paid for 2 tickets via paypal to the 49ers and Detroit game back in august. Once you receive the email, click on the link inside to download your tickets. Do Vivid Seats Offer Refunds for Postponed Events? I would like to warm people to avoid buying tickets through Vivid Seats. . I someone needs to hold ticket brokers responsible. Help us improve this article with your feedback. But, that won't happen with your company. 2021 Vivid Seats Ltd. All rights reserved. . How do I determine the seat numbers for a ticket listing? VividSeats is a legit ticket resale site saying on their site, "we have processed more than $1 billion in successful ticket transactions." Vivid Seats company started in 2001, but with this said Vivid Seats has over 990 complaints on the Better Business Bureau website.
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