Used to lock from the outside, illuminate the keypad for code entry and confirm previous operation etc. 1) The location-based auto unlock takes about 30 seconds to unlock as you stand next to the lock. The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . ULTRALOQ Bridge works as Bluetooth to WiFi converter between your lock and router for lower power consumption. And Ultraloq U-Bolt Pro firmware updates can take anywhere from 2-5 minutes. Use an external battery to activate your lock even when the batteries are dead. Interior part only Not compatible with every deadbolt in the market. Standalone Mode is NOT available after the lock is registered in App! 1 put of 10 times is it successful. Limited by date and hour. No idea why they came up with this. Control entry access to your door from anywhere, for anyone with the Can be used recurringly within set weekdays and Install and test the lock with the door open to avoid being locked out. You can see a Log of whos entered and exactly when they did from your smartphone. Our pick, the Ultraloq U-Bolt Pro, is small, attractive, and has multiple ways to use it. It Unlocks When You Approach Your Door. *U-tec does not perform your Pro installation and has no responsibility or liability for the installation. Used to verify your finger and unlock from the outside.Backup Key Hole Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt. All you have to do is to check the network band, range, and interferences. - Fast and hassle-free replacement Service. New comments cannot be posted and votes cannot be cast. The latest log will replace the oldest one once log is full. . Price comparison from over 24,000 stores worldwide. Moreover, you will be able to avoid minor programming errors. Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet / 3 meters) and search the lock in the App.Step 4 Retailer. Fix the alignment of the lock. Flexible, online scheduling allows you to book an expert for any day of the week. Insert the key and rotate to unlock, just like any lock. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. You wont be able to connect the device when both channels are available with the same credentials. The lock orientation must be adjusted after installation to ensure U-Bolt Pro works properly.Solution 1. Sensors, switches, cameras, locks, etc. No wiring and no drilling. This replaces my old U-Bolt-Pro with the WiFi bridge. Measure to confirm that the diameter of the hole is 21/a" (53 mm) or 1" (38 mm) Step 3. A few quick fixes you can follow first, make sure that the model number is correct and there are no typos. Please note all data will be erased if you reset U-Bolt Pro to factory default. Reset the lock to factory default mode, then check if the fingerprint verification is functional. Mine just started doing the same thing two days ago, luckily I had my key. Contact customer support for further assistance if these steps do not resolve your problem. Assign a one time access for a single entry into your home. Normal User can always unlock via fingerprint, code or App. Any thoughts on what the issue could be here? Backup mechanical key for emergency override. U-Bolt Pro is a Bluetooth enabled smart lock. If you believe youre facing a unique error, then you should most definitely open a trouble ticket on the Ultraloq forums. U-Bolt Pro WiFi has built-in WiFi while U-Bolt Pro requires a WiFi Bridge to connect to your home WiFi. Admin Code must be created first prior to any other programming. Make sure you have a working 4 AA alkaline battery inserted into the lock. It also allows for greater customization by allowing homeowners to choose from various colors for the base unit and cover plates. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:=====6-in-1 Keyless Entry Smart Lock: Fingerprint + . remotely with no monthly charges. The simple installation takes minutes and only four screws. Youre not liable for any delivery damages. Features may vary based on Z-Wave controller. guests and visitors via an eKey for specific dates or periods of time The simple installation takes minutes and only four screws. Use an external battery to activate your lock even when the batteries are dead. www.u-tec.com/lock/U-bolt_pro/guide. You can see Backup Key Hole inside. Turn on Bluetooth on your smartphone, stay near the lock and search for the lock in the App. Make sure this fits by entering your model number. Features like remote access and smart home integration may vary based on Z-Wave controllers. Setup was pretty painless, Bluetooth app works well enough. So you cant tell if the lock is locked or not, but you can get an incomplete history of lock events. Step 2 Open the App, register U-tec account and log in the account. Ultraloq U-Bolt Pro is designed to t any US standard door. Free shipping for many products! No one gave any support other than heres a small discount to buy another flawed product that will break in a year or so just after the warranty expires. Lever; Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) LEVER + DEADBOLT. Open the U-tec App, and select the lock you want to update. 4 . Exterior and interior part Compatible with US standard doors. For Fingerprint Reader, use a clean, lint-free cloth to wipe off any dirt or debris. Your finger should cover Fingerprint Reader completely with some pressure, touching the surrounding metal ring. Within the first year of buying this the fingerprint part of the lock stopped working. August Wi-Fi Smart Lock (4th Generation) (Opens in a new window) $189.00 (List Price $229.99) Ultraloq U-Bolt Pro 6-in-1 Lock With Fingerprint Scanner . Restart the lock by using a paperclip and poking the hole located between the two rounded terminals on the bottom front of the lock. Buy UltraLoq Smart Lock U-Bolt Pro Z Wave $199.00. Nice things about the new U-Bolt-Pro-WiFi, new door sensor, so lock will only lock when the door is closed, Much faster response to app/IFTTT than old version. Several options to unlock, but not all work great. Remove. The lock supports up to 16-digit Vague Code. The most common error you might face while setting up most smart locks is the deadbolt jamming up. We make it simple to purchase your Ultraloq smart lock with professional installation. Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! If you delete the app and start over it still scans the lock as a previously registered lock. By using u-tec.com, you accept our use of cookies. WiFi connectivity allows you to control your Ultraloq remotely via smartphone, automate with Alexa, Google Assistant, SmartThings, IFTTT and receive smart notifications. MSRP $219.99 $199. 4. Instant recognition under 0.3 seconds. New comments cannot be posted and votes cannot be cast. Ultraloq is sub-brand of U-tec Group Inc. Download U-tec Ultraloq U-Bolt Pro Manual. Reset the lock to factory default mode, then check if the fingerprint verification is functional. If this does not work, try restarting both devices (your phone and the lock) before trying again. Battery Cover Near, far or with your smart home devices. It may have taken a few attempts before working. Admin can add or delete Admin and Users, control all lock settings and view logs. Ultraloq U-Bolt Pro smart digital lock is a secure and versatile smart deadbolt that offers 6-in-1 true keyless entry to your home. nothing. Used to reset the lock to Factory Default settings. You can also try adjusting your sensitivity on some lock models (the UltraLux and Pro). www.u-tec.com/lock/U-bolt_pro/guide, Please watch our easy step by step User Guide video before attempting to use your Ultraloq U-Bolt Pro Smart Lock. Ive updated the firmware and replaced the batteries and reconnected the door sensor, but no luck. . Used to insert the key to unlock in emergency situations.Micro USB (5V) This isnt as big a drawback as it sounds, as if you send an IFTTT lock/unlock command, you do get a lock/unlock IFTTT event (even if the lock is already locked/unlocked) so you can tell if the lock is locked or not via this workaround. Most smart locks allow you to lock and unlock your door using your phone or voice commands, but some, like the Lockly Flex Touch Fingerprint Deadbolt ($169.99), also simply let you use your finger . Press and hold for 5 seconds and you should see the screen restart. Make sure that the device is not in direct sunlight for the whole day. The app uses Bluetooth to connect (unless you get the wifi bridge, I guess) and you can add codes, fingerprints, and other app users. Custer support was no help because its beyond the warranty date. Now there is now reaction to the fingerprint. Ultraloq provides you with the ultimate keyless experience for maximum flexibility and convenience. Especially since I can register fingerprint scans using the app and fingerprint reader. Other Recommended Articles About Home Smart Lock, https://www.acslocks.com/wp-content/uploads/2023/02/What-Is-a-Deadbolt-Lock-and-What-Types-of-Deadbolt-Locks.jpg, https://www.acslocks.com/wp-content/uploads/2021/12/1640937985-ShineACS-Locks4.png. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) Lever . You can send a lock/unlock command (OK). The Bottom Line. If it works for you most of the time and only malfunctions rarely, then chances are that the issue is not with the lock itself. The lock uses Bluetooth technology and a keypad to connect the lock to your smartphone, allowing you to unlock or secure your door remotely. Another factor that might cause this feature to malfunction is that youre removing your finger too quickly from the sensor. This section will cover the most common problems and how to troubleshoot them. Try to contact support center but is the worst, i can not use my brand new lock either it does not recognize my finger and i just installed it yesterday. Cuts, burns, and other injuries may prevent Ultraloqs ability to recognize your prints properly if theyre too deep or otherwise abnormal. Another fix is you should try to power cycle the lock by taking out the batteries and plugging them back in. 3) Click Uninstall updates. In factory default mode, any fingerprints can unlock the lock. Owner is the person who owns U-Bolt Pro and registers it in U-tec App originally. I have OwnTracks on my phone to determine location/presence and control them via a secure connection to an MQTT broker that's in my house. If it still doesnt unlock when there is power, try removing and reinserting batteries (for battery-operated locks). Ultraloq U-Bolt Pro Series share same features like Fingerprint ID, Anti-peep Code, Auto Unlock, Auto Lock and smartphone control within Bluetooth range. No error, no nothing. ; Smartphone App Control From Anywhere: Lock or unlock, share Ekey, check door status and log record.Connectivity Protocol:bluetooth,wi-fi.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit. Reset Button Check the battery. This includes the location, Bluetooth, Camera, and so on. How to adjust the lock orientation of U-Bolt Pro? Lastly, connection issues are related to interferences, range, and Wi-Fi configurations. Now after about three weeks, neither up or down work outside, (although the latch when pulling up goes about 85% into the door) and inside its working when pulled up only. Do not use any power tools, as this could damage the physical construction of your lock and cause further issues in the future. Please go to www.u-tec.com/myutec.html or login U-tec App via another smartphone to change your U-tec Account password. This is why it is highly recommended that users put multiple fingerprints into the lock so that they can just try another finger to see if that fixes the problem. which doesnt do fingerprints, but does use the new thread protocol (woo hoo), works great with HomeKit and the others, supports Home Key (apple wallet), etc etc. Has anyone found a way to recess the door sensor into the door frame? Just check the tight connection of the unit with the door frame. Dont know what the fix is. So, consider your options and try switching brands. Just keep the finger on the sensor and hold it there for a few seconds to give the sensor adequate time to unlock. But for me, those are two of the major features I was looking for. Its an essential part of how the device works, and it must be updated to fix bugs or add new features. Make sure that your finger is clean so that the sensor can easily detect your prints. The Schlage locks app connectivity is LIGHT YEARS better. Ultraloq U-Bolt Pro Troubleshooting: Step-by-Step Guidance. . You can also see a log of what methods have been used to access it (i.e. Nice things about the new U-Bolt-Pro-WiFi. Measure to confirm that the backset is either 23/a" or 23/).' (60 mm or 70 mm). My ultraloq has stopped reading any fingerprint for over 3 months now. So, if youve just bought the unit, give it a quick reset. When youre using a dual-band router, it is recommended to switch the network to only 2.4 GHz. Figure print works but then when I go to turn the handle it doesnt open the door but it says the door is unlocked. The programming bugs can also be one of the most frustrating errors that you will have to fix. Auto lock stopped working, fingerprint and key codes dont work any more. Check to make sure that you are entering all of your unlock codes correctly, and make sure there arent any spaces between characters (for example, 12345 instead of 12345). Ultraloq U-bolt pro Z-WAVE is an advanced version of Ultraloq U-bolt pro. You can pair the optional Ultraloq Bridge WiFi adaptor with U-Bolt Pro to control it remotely via U-tec App. Fingerprint and touchscreen smart lock (17 pages), Fingerprint and touchscreen smart lock (12 pages), Fingerprint and touchscreen smart lock (65 pages). Working Voltage: 4.5 V (3 X Alkaline AA Batteries) Working Temperature: Limited by date and hour. Make sure you have no apparent wounds on your finger before attempting setup again! Remote management & monitoring of your front door from anywhere via your smartphone. For example, its possible to assign different codes for unlocking doors based on the time of dayyou might give yourself special access during certain hours while restricting others from entering or leaving at those times (like keeping an extra set of keys in storage). Wondering if you found a solution. Here are some Ultraloq U-Bolt Pro smart lock manuals for your reference if you have troubles with Ultraloq U-Bolt Pro locks: To install the Ultraloq U-Bolt Pro app on your Android, follow these steps: Firmware is a piece of software that runs on a device. Compatible with Z-Wave Hubs requires U-Bolt Pro Z-Wave with Z-Wave-certified smart home system like SmartThings, Habitat etc. After resetting and configuring again, almost all problems can be solved. It comes with a mechanical key, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock . OnTech provides nationwide smart device installations by highly-trained experts. @Gatoff @Osborne Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, I have the exact same issue and dont know how to fixed it. Now, keypad stopped working. Manage access of every person and every door in your home with the App from anywhere.1, No more wondering if your door is locked and closed. Ultraloq U-Bolt Pro is a Z-Wave Plus-certified device and includes a tamper switch, which is excellent for homes with multiple occupants who want different levels of access throughout the home. Some people have reported issues with getting the fingerprint to work with their Ultraloq device. If nothing else seems to work for you, then factory reset the lock, also reset the mobile app, and start from scratch. You can unlock your Ultraloq or grant access to I have the Pro WIFI unit - installed in May, 2022. It comes with Bluetooth and WiFi, so if you dont have internet access, you can always use the Bluetooth connection instead. It works well. This model has Wi-Fi built in, so it doesn't require a plug-in Bluetooth bridge . The Ultraloq U-Bolt Pro is a wonderful smart lock. - Fingerprint is reliable the majority of the time on 1st attempt The Ultraloq's U-Bolt Pro measures just around 2. . The fingerprint reader works well normally but struggles when your fingers are wet. Four of . Installation issues are more related to the alignment of the lock and tightness of the screws. If pressing a button on your remote doesnt register with any action being taken by your lock (e.g., turning on lights), it may be because too many walls between them prevent a signal from reaching all parts of your home. Ultraloq U-Bolt Pro is a Bluetooth Smart Lock that can be locked and unlocked with your smartphone. I bought mine last year Jan so yeah out of warranty as well. JasonJoel November 18, 2021, 2:31pm #15. No issues with the passcodes. My fingerprint on my device doesn't work at all. You can do so by going into the phone settings > Apps > U-tec app and then tapping Clear all data and cache. Press question mark to learn the rest of the keyboard shortcuts. Bluetooth , WiFi (2.4GHz, WiFi 802.11 b/g/n, Ultraloq Bridge is required), 360 Live Capacitive Sensor / Max of 120 fingerprints, User defined 4-8 digit / Max of 60 unique codes, Outside lock body: -22 F (-30 C) to 149 F (65 C), Alexa, Google Assistant, IFTTT (Ultraloq Bridge is required), 2-1/8 (54 mm) diameter face hole & 1 (25 mm) diameter latch hole, 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel). Check that your phone has a signal and that you have enough battery power. https://store.u-tec.com/products/ubolt-pro-wifi-smartlock. Ultraloq U-Bolt Pro: Most versatile with 6 ways to unlock. - Bluetooth is very unreliable. It recognizes the fingerprint around 0.5 seconds. Connect a 5V power bank to activate the lock temporarily. Try moving closer to see if theres any improvement in response time; if so, it might simply be an issue with distance rather than any other hardware problems! So no way to delete a previously registered lock. Follow the instructions in sequential order! If it still does not work, try restarting your device by switching it off and then back on again. Fingerprint reader seems pretty good, but that will need more time to tell for sure. Next thing you have to make sure that you have given the mobile app adequate permissions. True keyless entry via Fingerprint ID, code, or smartphone bluetooth proximity sensor. 2) The app takes a really long time to connect to the lock. There are many factors that have to be considered to streamline the network connections. If U-Tec could fix their IFTTT triggers, this would be the perfect lock for me (short of them giving us access to their MQTT servers). Easy DIY smart lock for a smarter home. U-Bolt Series U-Bolt Pro Series. They offered a 30% discount to purchase new lock. Use the backup key to unlock.Solution 2. It is recommended to use the original accessories for best performance and stability. optional Bridge. Check if there is an error code in your App by going to Settings > U-Bolt Pro > Reset Device Information and then unlocking/unlocking your device using pin code 0000 (four zeroes). You may need to replace this bolt if it is damaged or worn down after extensive use. Without ability to link cant access mandatory field required for ticket. Please replace batteries. Customer reviews and photos may be available to help you make the right purchase decision! Smart locks increase the security of your home while decreasing the hassle it takes to manage it. Just reach out to the dealer, and he will address these errors for you. Ultraloq U-Bolt Pro is a secure and versatile smart deadbolt that offers 6-in-1 keyless entry to your home. Please keep Bolt unlocked and press "1" button for 3 seconds until LED turns green and "1" button blinks.Disable Unauthorized use is prohibited. 2.95 x 4.92 x 1.39 inch / 75 x 125 x 35.3 mm (back panel), 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel), Outside lock body: -22 F (-30 C) to 149 F (65 C) IP65 Rated, Inside lock body: 14 F (-10 C) to 131 F (55 C), U-Bolt Pro, U-Bolt Pro + Bridge, U-Bolt Pro Z-Wave: Up to 1 year, Standard Bluetooth, optional WiFi (2.4GHz, 802.11 b/g/n) or, Alexa, Google Assistant, IFTTT, SmartThings, 2-1/8 inch (54 mm) diameter face hole & 1 inch (25 mm) diameter latch then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Note: Lithium batteries may have a longer life, but when they begin to fail, they fail quickly. So far, it is a vast improvement. Two-Layer protection using secure 128-bit AES and a Dynamic Key that will If your Ultraloq U-Bolt Pro has stopped responding to your commands, the first step is to check if its because you have low or dead batteries. Its compatible with most smartphones and tablets, including but not limited to iOS and Android phones/tablets. The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . Open the App, register a U-tec account and log in to the account. Mine never did work and now my passcode quit working as well. Lever. This can prevent Ultraloq from recognizing your fingerprints properly. (May not be included for some regions), Installation Video Two-Layer protection usingsecure 128-bit AESand a Dynamic Keythat will keep you and your data safe. Set . If that does not work for you, then you should try reinstalling the lock altogether. I use the auto-lock function and it works as advertised. The funny thing is that when I try to add a finger print it reads it but not when it comes to opening the door. Please reset the lock to Factory Default Mode first to program your lock in Standalone Mode. Depending on your product choice, you are free to use your fingerprint, code, key fob or smartphone to unlock. Grant access for specific dates or times. Price. Tri-color LED Indicator will flash RED 3 times along with 3 beeps when the lock is activated. But if you want a WIFI connection, you will need Ultraloq Bridge as an extra hub. This started a day ago. kids so they can get inside after school but it would be better if it was wifi so I could lock and unlock the door from work if . hours. Admin can always unlock via fingerprint, code or App. . Now, keypad stopped working. To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. Awesome features! The Ultraloq U-Bolt Pro keypad stopped working. Leave your problems and we will reply to you soon! Just like every other smart device on the market, Ultraloq units can also run into problems with the router connection. Flexible, online scheduling allows you to book an expert for any day of the week. We partner with OnTech, who are independent of U-tec. expires. It supports fingerprint and Bluetooth. Emtek Lock Troubleshooting: Detailed Step by Step Guidance, Schlage BE365 Troubleshooting: Detail Troubleshooting Guide, Ultraloq U-Bolt Pro Installation and User Manual, Ultraloq U-Bolt Pro WiFi Installation and User Manual, Ultraloq U-Bolt Pro Z-Wave Installation and User Manual, Schlage Keypad Lock Troubleshooting: Step by Step Guide, Kwikset Smart Lock Not Working? Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. Metal construction makes it built to last. The Bluetooth-enabled fingerprint and keypad smart deadbolt, along with the bridge Wi-Fi adapter, has everything you'd need for a Google Assistant-compatible 6-in-1 keyless entry. Ensure that all your battery covers are snapped in tightly so they dont come off while using or transporting the product. If the keypad still isnt working, move on to step two. For more information about Ultraloq smart locks, visit this page: https://support.u-tec.com/hc/en-us/articles/360016106111-How-to-Update-the-Firmware-for-Ultraloq-Smart-Lock-. UltraLoq U-Bolt Pro - Fingerprint Door Lock. However, troubleshooting will become pretty easy once the problem has been identified. new keypad/fingerprint unit - works well. But no, the only filter codes supported are lock/unlock (same as the existing lock/unlock trigger), and query door lock log (all, or for specific person), which returns a Json object containing a list of who locked/unlocked the lock - and when - but no manual events. Usually if you take the batteries out the issues go away for a short time. @Grabow please check your email to find our reply via the ticket number 105609. Hands Full? Fingerprint reader is located in the middle of Ultraloq U-Bolt Pro. This will take between 3-5 seconds. Or you can also view the webiste directly. Suggestions on the fix? I dont need a discounf on a new one i need the one i purchased to work properly. So, if youve yet to address these issues, just call a local contractor. You can see a Log of whos entered and exactly when they did Please try again. Ours does the same for my husband, mine on the other hand works fine.. I also power cycled and reset it. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. Adjust the lock orientation via U-tec App. Same issues as Bunn. We don't recommend them because they don't give you a lot of time to change your batteries before the lock is completely dead. This is the most common model of Ultraloq U bolt, which can be used to mount an intelligent device in both horizontal and vertical fashion. Feels like the lock is timed based vs Bluetooth enabled to detect when you approach the door. The professional installer connected to you is not an employee, subcontractor, or agent of U-tec. Latch Series. Check our TTlock smart door locks with a mobile app and mortise lockset. When using a Pin code you can enter random digits, then the correct one to keep onlookers from knowing the code. Door from anywhere via your smartphone, stay near the lock orientation U-Bolt..., register U-tec account and log in the App unit - installed in may, 2022 Guide video before setup! This model has Wi-Fi built in, so if you want a Bridge! Work, but you can also run into problems with the same thing two u bolt pro fingerprint not working ago, luckily I my... Locks ) battery to activate the lock orientation of U-Bolt Pro WiFi has built-in WiFi while U-Bolt Z-Wave. Accept our u bolt pro fingerprint not working of cookies it takes to manage it this does not perform your installation. Voltage: 4.5 V ( 3 X alkaline AA batteries ) working Temperature: Limited by date hour. Ultraloq units can also run into problems with the WiFi Bridge visit this page https... Use of cookies control all lock settings and view logs the ticket number 105609 door from anywhere your. Requires a WiFi Bridge decreasing the hassle it takes to manage it App originally updated the and! And Wi-Fi configurations: Limited by date and hour specific dates or periods of time the installation. Few quick fixes you can also try adjusting your sensitivity on some lock (. Of buying this the fingerprint verification is functional properly.Solution 1: Limited by date and hour to... Latest log will replace the oldest one once log is full, control all settings... Jasonjoel November 18, 2021, 2:31pm # 15 simple to purchase your Ultraloq Pro. Then back on again standard doors be able to avoid minor programming.! Seconds and you should try to power cycle the lock orientation must be after..., code or App product: =====6-in-1 keyless entry via fingerprint, code, or you will have fix... Mark to learn the rest of the lock orientation of U-Bolt Pro Z-Wave is an advanced version of Ultraloq Pro! And we will reply to you soon enter random digits, then the correct one to keep onlookers from the! 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From 2-5 minutes takes to manage it Ultraloq forums inserted into the lock to factory default first... Based on Z-Wave controllers thoughts on what the issue could be here Mode not. Using u-tec.com, you can also run into problems with the door is unlocked your finger is clean so the... Not available after the lock as a previously registered lock you to book an for! Auto unlock takes about 30 seconds to unlock is correct and there are many factors that have to reliable... On my device doesn & # x27 ; t work at all from colors... Troubleshoot them homeowners to choose from various colors for the base unit and cover plates battery-operated locks ) connectivity LIGHT. Ultraloq provides you with the ultimate keyless experience for maximum flexibility and convenience to. Step User Guide video before attempting to use your Ultraloq U-Bolt Pro, small... Unique error, then the correct one to keep onlookers from knowing the code the! Of U-tec App connectivity is LIGHT YEARS better Z-Wave controllers its beyond the warranty date feels like lock... Days ago, luckily I had my key settings > Apps > U-tec App via another smartphone unlock. Camera, and other injuries may prevent Ultraloqs ability to recognize your prints Z-Wave with Z-Wave-certified smart system! Should see the screen restart information about Ultraloq smart locks is the person who owns Pro! Takes about 30 seconds to unlock, just like any lock the batteries out the issues go away a. Reconnected the door frame signal and that you have enough battery power may!, those are two of the lock lock altogether further issues in the middle Ultraloq... Battery cover near, far or with your smart home system like SmartThings, Habitat.... Reader seems pretty good, but no luck youve yet to address these errors for you mine on the...., etc to book an expert for any day of the lock to factory Mode... Auto-Lock function and it works as advertised the Bluetooth connection instead, 2022 essential part of the lock registered. Without ability to recognize your prints properly if theyre too deep or otherwise abnormal to delete previously! Locks increase the security of your home while decreasing the hassle it takes to manage it customer for. When your fingers are wet smartphones and tablets, including but not Limited to iOS and Android phones/tablets works... Required for ticket in direct sunlight for the lock pair the optional Ultraloq Bridge works Bluetooth... Have no apparent wounds on your finger before attempting setup again take anywhere from 2-5 minutes AA! That will need Ultraloq Bridge as an extra hub reader completely with some pressure, touching the surrounding metal.. Connectivity is LIGHT YEARS better there for a few quick fixes you can see a of... Will be able to connect to the dealer, and he will address these issues, just call a contractor. Another factor that might cause this feature to malfunction is that youre removing finger! Fits by entering your model number take the batteries out the batteries are dead help you make the right decision... Part only not compatible with Z-Wave Hubs requires U-Bolt Pro is damaged or down. Of lock events our easy step by step User Guide video before attempting to use the function! Or smartphone to unlock the WiFi Bridge to connect to your home while decreasing hassle. Deadbolt in the account ( 2nd Gen ) lever tri-color LED Indicator will flash 3! Lock as a previously registered lock the two rounded terminals on the bottom of... A 30 % discount to purchase your Ultraloq or grant access to I have the Pro unit... Fits by entering your model number is correct and there are no.! Ive updated the firmware and replaced the batteries and plugging them back in be updated fix! With your smartphone have the Pro WiFi unit - installed in may, 2022 works as advertised warranty. Could be here most versatile with 6 ways to unlock available to help you make the purchase. With a mechanical key, a 360-degree live fingerprint ID, code or App other smart device on the hand!
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