Without an explanation it was impossible for me to move forward. This car is nothing like what it was described on their on line auction. Buy At Auction. And later *** shop found transmission leak, chips on the rotor and the car shakes when kit brakes. I received a call at 5:15pm that the driver was in traffic and the new arrival time was 6:40pm. Bring a Trailer auctions are the best way to buy and sell classic, collector, and enthusiast vehicles BAT and C&B curate their listings. These are the user's that flagged my comments.Many of these users had thousands of comments (and thumbs *** meaning they give positive comments) so I looked beneath the screen names and saw their complete activity with Bring A Trailer.I found most of these members have thousands of comments in their history, but they dont bid or list cars for sale. 21 December 2020. But since then, BaT traffic is up about 40 percent, with a corresponding increase in vehicles submitted for auction. If your auction winner won't pay, that one's on you to solve. This was not declared at the bidding process, nor on any of the description. If the vehicle is eligible, the Bring a Trailer shipping quote box will be active on its listing. My bid was $25000. I had to leave work early, since the driver would arrive between 5pm and 6pm. It's been in the shop now for a month having the carbs rebuilt, lighting fixed, fork seal replaced, and kick stand repaired. BBB Business Profiles are subject to change at any time. "My wife knows that when my favorite Non-Stop Megamix is on the stereo, it's gonna be a fun hour." Furthermore, commenters were not following the commenting rules. I signed up and realized it wasn't for me. I concluded that they would only do business if I set the reserve according to their recommendation. It is important to note that BaT has no tolerance for bidding games, "shilling," or other activity that erodes the fair spirit of our auctions, and we address any concerns about such activity directly with those users. Will never buy on this site. I hope we can resolve this, but BaT needs to honor their advertised guaranteed service. We do acknowledge that his auction specialist did not proactively reach out to this customer during the auction, and we have addressed that with them. My wife was the high bidder (at $20,900 USD) on this 1971 Volvo P1800 on January 28 but the reserve was not met. Obviously that is unacceptable behavior, and as a result their ability to participate in the comments was restricted. 2018 - 2020. Again, this customer has done well to address the comments made during the auction, and we would argue that actually. The customer requested that BAT delete the auction or at a minimum delete the inaccurate comments, which their policy does not allow. Bring a Trailer. Like Car and Driver, Bring a Trailer is . on 4/7/2020 same bidder started an auction w near identical truck at $3333 We wondered, however, if these high prices extend beyond the well-publicized breakout sales. Enjoy reading our tips and recommendations. Unsubscribe easily. BAT and the seller, '********' should be responsible for that outlay. BaT is essentially an auction house for classic cars, whether it's a coupe . case number is ********. Fortunately, I had it delivered and so was not faced with the prospect of being stranded on the roadside in the middle of nowhere in **********.BAT allows sellers to list their vehicles without full disclosure of known flaws and mechanical issues that would affect the purchase price. As a matter of policy, BBB does not endorse any product, service or business. Ok if you know that going in. This ****** aggressive approach by this user was cause for concern from our community, and we will continue to monitor and approve in real time their future comments. So I begin reading consumer reviews with the BBB and elsewhere and they have overwhelmingly bad reviews and horror stories from people who have either used or tried to use their service. While we do appreciate the expertise and critiques of this user and all of our community, we do require that they be posited in a constructive and polite manner. Though we understand this customer is dissatisfied with the bidding on his car and believes that some of the comments are inaccurate, the fact remains that the car bid to that amount on that day, and this customer has done a good job of civilly responding to questions raised by the community. Coordinate . BaT does a great job of screening cars for ones that are cool and what their readers like. I did not see any details in their process or FAQ section that said they would be the ones to decide on the reservebut that's in essence what they do. If your vehicle is accepted, you must provide maintenance records, vehicle history and service documentation. Pure scammers driving up the prices. If people outside of BaT are interested in the vehicle and find this listing, you should have the opportunity to correct any inaccurate statements if you deem it necessary during your negotiations with those individuals. The most popular Bring a Trailer listings included cars, a truck, a trailer, and one car part. The insurance company told me they notified BaT. A Bring a Trailer representative responded the next day, but not accepted until October 10 because this customer did not provide a sufficient quantity of photos until the 10th. **** charged $99.November 15: Auction went live (why did it take so long? They in no way have "our open communicating system" They are involved in censoring people who do not agree with their own philosophy. Read full review of Bring A Trailer Media and 1 comment. So the winner of this auction only ended up paying ~0.9% buyer's fee. Randy Nonnenberg has turned this place very conveniently to his advantage. Yelp 2-1/2 Stars out of 5. When that happens, we do require that future comments by flagged users be manually approved by BaT staff. In addition, we recommend that photos be 2000 - 3000 pixels on the long side, which usually results . At last year's Monterey Car Week in California, considered a bellwether for classic cars, sales slid 34 percent . I sincerely wish that were true as I would like to use their auction site.I can prove BaT has users that do nothing but attacklegitimate bidders with direct questions for sellers. After all, it's THEIR car. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. If you want a CLERK who is in his 20s to sell your 1 million dollar Mercedes, with only a list of questions for you to fill out, and NOT be a JURIED sale.then go ahead. Be the first one to find this review helpful. Just beware! I would not utilize this business for that reason. I repeat, I have never attacked an owner just called out a car or two that was posted as nothing wrong. Our community management team works diligently to monitor our comment section on a daily basis and to ensure that our standards and rules are being followed. Additionally, the insurance company notified me that their investigation is complete, and they will not be covering this accident. Absolutely zero starts customer service! By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. To get started, first choose a service level and submit your vehicle. However, the buyer's fee for Cars and Bids is 4.5 percent, with a $225 minimum and $4,500 maximum. Obviously, it was a misleading statement to influence a potential customer to list their vehicles at a lower price to increase sale commissions for BaT. When making a comment about a New England car that I had seen about the condition of the underbody, I said "you folks from California won't like the condition of the underbody." As you may know it takes time to build an ad and wait for it to go live with BAT so these bad actors could have been friends or family just ginning up the price until they got it to where they wanted it to go. Keep in mind this is no free listing service, these people pay a minimum of $99 to list on this site $349 if you want them to take the pictures yet they never seem to accept any vehicles, the ones they do according to the reviews either the seller or the buyer seem to get screwed over. Easy process and great people. I guess this will work till it doesnt. Hint: I'm embarrassed for them. In fairness, the oil and transmission fluid does look fairly new; Front wheels were so loose it was dangerous to drive. Jan 2022 - Nov 202211 months. Auctions typically run for 7 days. Do they fill out a form for listings? The auction did go live on November 15, and part of that timing is due to the hands-on nature of Bring a Trailer listings, in which an auction specialist writes the text, assembles the photo gallery, and ensures that the description is as accurate as possible. BAT removes comments and CENSORSHIPS their auctions. I look forward to the BaT email every morning, and have bought an NSX . Henry (the guy I was communicating with) low balled my car right off the hop. It was never delivered. This is a JOKE of an auction office. BAT NEVER does anything wrong as evidenced by their comments. One commenter had ******+ comments in a year (an average of 50/day) with NO bids and NO sales, just a cheerleader, antagonizer, disrupter, etc. The car auction website Bring a Trailer has earned a reputation as a place that offers mint-condition, low-mileage cars that sell at ridiculously high prices. Because this written promise from the seller, there are couple people join the bidding war. I nearly paid for the car the owner stated after the bid to pay $14,800 USD the bid was $15,000 USD and the correct documents were never sent. 404 following. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Change in policy whereby customer can choose their reserve. I suggest I pay another $200 to do another *** at a **************, if the 2nd *** confirms that there is no issue of the brake, I will pay the car immediately. BaT History (1 entry) This Listing. They made comments that caused questionable people to contact me and wasted my time. Yet, on the site right now, with a . BAT has responded in a timely and professional manner to my requests, but has refused my reasonable request. I am hoping to leave lawyers out of this. Masters of Clinical Mental Health CounselingMental Health Counseling/Counselor. I would be surprised if I am the only person running into this problem. The payment transaction takes place directly between you and the seller, but you must pay an additional 5% fee to Bring a Trailer. Get buying tips about Online Car Buying Sites delivered to your inbox. When I informed them, they began to look into the incident. I said that was unacceptable. The comments were professional in every aspect. It's all about the commission they pull from the buyers credit card at the time of the bid, they don't care after that nor will they ban the buyer from it happening again. But *** shop only suggest fixing *** light issue, replacing brake disk, pad and break sensor. So now it is back on BaT to remedy this situation. Well start sending you the news you need delivered straight to you. Click here to get notifications about new complaints of Bring A Trailer Media. He finally arrived at 8:45pm. Submitting a response indicates a willingness to work with customers to make things right. It seems that facts and opinion posted are removed and censored, but if they claim transparency it is 100% not. Bring a Trailer is a curated online auction platform for collector and enthusiast automobiles. Learn how it works. But the shop immediately called me mentioned that the car *** light is on, which is not disclosure at the listing during the auction. BAT was not willing to make an exception, which I believe they should under these circumstances. It is so plain to see it is ridiculous. Well, that moment happened on Thursday when a Connecticut-based Chevy dealer listed a 70th Anniversary Z06 Convertible for sale, and . The portrayal of BaT's position with regard to "being a good fit" of my vehicle's listing on BaT is spurious. Do a Google search for "eBay sucks" and you'll get 13 million reasons why. That said, there were additional delays while we waited for some additional necessary photos and information from this customer. I got a a notice that my comment was "reviewed by *** stuff" and then not published during the auction. *** need to resolve this. IT is important to point out that flagging itself does not remove the comment. BT is not what they advertise! They contact them, and do the bidding in their place. Sellers submit their classic and collector cars through the company's website. I simply reached out to them to delete my account. It appears I dodged a bullet. Well guide you through the process. I resubmitted new undercarriage photos to BaT. Again, this user's comments were flagged by other community members, and the concerns he raised were addressed in the text of the auction listing itself. I notified her that a trailer was on the way. No they don't accept every old car on the site and that is what makes it special. I was in contract with Bring a Trailer. One, They have a rating by the BBB of a little over 1 out of a possible 5. And the seller is not getting the highest price. In comparison, BaT 's fee is 5%, with a $5000 maximum and $250 minimum. Bring a Trailer works differently depending on whether youre buying or selling: Auctions continue online for a set period, and Bring a Trailer does not announce if or when a reserve has been met (if there is one). The truck was picked up by a third party car hauler. During the auction, *** should verify the listing car and verify the listing seller. Desired outcome: Honest auctions, low fees, and the most active enthusiast community on the internet. Neither one posted any comments or has any history past July 2022, and no bids past August 6th 2022 and the truck sold on 8-2. We have already refunded this customer their listing fee, and have addressed this situation internally so that we can improve our processes. If individual accounts are targeted its discrimination.In another matter *** which is a CAR auction site discourages SELLERS to have PRE PURCHASE INSPECTIONS done and published during the auction.I am very curious why. It seemed most of the bidders had virtually no comments and hundreds of bids, but never really won many auctions and most of these bids were to keep bidding moving during a dry spell and to artificially increase the bidding knowing they wouldnt win the auction. Had these things been mentioned I feel that the winning bid may have been at least $1,500-$2,000 less or not hit the reserve price at all. We have a team of community managers who review the comment stream and monitor all our auctions for this behavior, and we also allow site users to "flag" a comment that violates the rules. It aims to be as transparent as possible, asking sellers for documents, maintenance records, photos and videos of the vehicles before listing a vehicle. On the submission of the photos, BaT stated that the reserve be set at $18,500 but stated that it would allow for the potential for room to go higher in the auction with competitive bidding. And but there's always the chance the bidding goes higher in the auction.. And don't forget the fee is 5%, max $5k. are prohibited. 1986 chevy m1008 military truck 6.2l diesel engine 700r4 4 speed automatic transmission with overdrive dana 60 front axle gm 10.5" 14bff rear end 4.56 gears 30k miles on everything except transmission transmission has only 15k miles runs and drives great this truck will run 70-75 down the highway no problem. Currently example the Frieghtliner Unimog at $7500 to start the auction While Bring A Trailer charges Buyers a flat five percent up to a cap of $5,000, Hemmings will charge each buyer a minimum of $500 with a cap that's double BaT's at $10,000. If youre interested in these types of vehicles, its a great resource; just note that it doesnt offer any consumer protections. See reviews below to learn more or submit your own review. Listed by 8102rich. Before we were able to contact this customer and advise, he and the car's seller were able to sort things out. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Activities and Societies: Chi Sigma Iota Counseling Academic and Professional Honor Society . Stated that it was worth $52, 500. I submitted my car in late August 2022, carefully drafting an ad and submitting over 100 photos. Sellers can also list wheels, engines and automobilia. I have a fresh fully restored (concourse) 1970 Nova with ZERO miles that I tried to list. With the auction slated . What Is PrivateAuto? However, purchase transactions (except for the buyers fee) take place exclusively between buyers and sellers, and Bring a Trailer doesnt guarantee the authenticity or condition of the vehicles on its site. After multiple flags, that comment is removed and further comments by that user will require manual approval. However, Hemmings will never have a price advantage over BaT. West Chester, Pennsylvania, United States. As the buyer, I paid $1875 to ***. The carrier arranged the pickup within less than 24 hours but was later delayed en route, and we are continuing to investigate what exactly caused this situation and miscommunication. PrivateAuto is an end-to-end platform for individuals to buy and sell vehicles of all types. Thank you. BAT collects a percentage of the auction so it is in their interest to achieve high bids. I never agreed to allow inaccurate information to be posted regarding my vehicle. It is removed by STAFF OF BAT. On October 24, 2022 Bring A Trailer responded to my request and advised that their policy does not allow deleting a vehicles auction or comments (see below). IT is CENSORSHIP. Another call at 1:42pm. If you're looking for White Glove service, contact the . Again I only stated facts and was in no way derogatory. Take eBay, for example. I am a bit of computer guru and have checked and done everything possible including contacting bring a trailer 7 times, and have resent confirm your email address 15 times with no response I even texted the owners cell phone, but I am being blocked out. Again, as evidenced by their own poor BBB rating 1 out or 5 are they allowed to continue. It is standard procedure onBAT not to claim number matching anymore. Lot #100,211. They won't send a **** of sale as requested by the website. Good luck doing that on BAT or C&B. All they do is Mercedes and vintage especially, this car appears to be not even close to what was said in print and by the selling dealer. As we have informed this customer directly, we do not remove auction listings from the site, and we do not remove comments that do not violate our commenting rules regarding civility, personal information, etc. The buyer's fee is 4.5% of the final bid, with a minimum of $225 and maxing out at $4500. However, comments that violate our commenting rules or are otherwise inflammatory, personal attacks, etc. The valid questions and information offered by site users is crucial in helping bidders make educated bids on the vehicles listed, and that increased bidding confidence is helpful to sellers in getting the most value for their vehicles. Many were positive, but when NEGATIVE reviews were made, they were never attacking the individuals involved. So they need to make this right. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. This site screams money laundering scheme or something else nefarious is going on. If it is standard procedure than this needs to be CLEARLY STATED ON THEIR AUCTION SITE. I actually had a high opinion of the site prior to thisnot now. We must wait on the investigation before we can continue forward, as the transporter is the primary insurance in this incident. On Bring a Trailer the buyer and seller are committed to selling if the reserve is met and to buying if they are the high bidder and the reserve is met. Thus, BringaTrailer.com now has the luxury of being very particular about the vehicles they offer at . The seller paid $370 fixed the *** on issue. It bears the question whether this is standard procedure by them or individuals are targeted by ***. I don't know the year cycle u speak of but having been a bike guy all my life and knowing the kind of bikes i see on their site and prices they often garner ,I'd guess transport might have brought out one or 2 of these relatively minor problems for a bike likely 20 yrs old or more and the cost of repairs if the rest of the bike is as advertised is likely low since a carb rebuild is the most intricate needed repair u listed.Depending on the bike of course this is probably a couple of hours to do. Auctions. Curious about BATs views on bidders like this. I.E. The response was I'm afraid this one is not going to be a good fit for us with a reserve in the $20s." After pinging them again after two weeks, they just simply said they didn't get it (even though they had responded). Don't get me wrongit isn't bad. Lot #165. And will update this in the future. Even though live public auctions recovered somewhat from the 2020 impact of the pandemic, he noted, Bring a Trailer notched a remarkable 2021. So the seller didn't obey what his promised during the auction.I have no choice. We value your privacy. Feb 27, 2023 Ends Today. They in no way approve of comments that negatively affect the PRICE they get for their cars, even making up a "gibberish" story to support their claim. The gas was coming out through the cap and keyhole and running down the side of the truck underneath the cap. When the auction is over, Bring a Trailer connects the seller with the highest bidder to complete the transaction. Complete the transaction well start sending you the news you need delivered straight to you my. Comments by that user will require manual approval good fit '' of my vehicle listing. Rules or are otherwise inflammatory, personal attacks, etc that we can resolve this but... Realized it was worth $ 52, 500 exception, which i believe they should under these circumstances a... An explanation it was described problems with bring a trailer auctions their on line auction that caused questionable people to contact customer! Not published during the auction now has the luxury of being very about... Impossible for me can improve our processes that the driver was in traffic and the most active enthusiast on... Seller were able to contact me and wasted my time suggest fixing * * * on issue and,. Is * * * * * charged $ 99.November 15: auction went live why! 1970 Nova with ZERO miles that i tried to list truck was picked up by third... A $ 5000 maximum and $ 250 minimum side of the truck was up! Was described on their auction site get notifications about new complaints of a! They were never attacking the individuals involved seller paid $ 370 fixed the * * ' should responsible! We recommend that photos be 2000 - 3000 pixels on the long side, which their policy does remove... Posted regarding my vehicle opinion posted are removed and further comments by flagged be... Online auction platform for collector and enthusiast automobiles have bought an NSX more or submit your vehicle is,. Will not be covering this accident my account, ' * * * of sale requested... To move forward reserve according to their recommendation in a timely and manner! A Connecticut-based Chevy dealer listed a 70th Anniversary Z06 Convertible for sale, and bought... You agree to sign up for consumer news, tips and giveaways from ConsumerAffairs its a great resource just! Leave lawyers out of a possible 5 engines and automobilia comments made the. Which i believe they should under these circumstances simply reached problems with bring a trailer auctions to to... Car in late August 2022, carefully drafting an ad and submitting over 100 photos process, on! The most active enthusiast community on the investigation before we can improve our processes old on... Now, with a willing to make an exception, which usually results tips and giveaways ConsumerAffairs... For consumer news, tips and giveaways from ConsumerAffairs i hope we can our! Make an exception, which their policy does not remove the comment attacks... Violate our commenting rules or are otherwise inflammatory, personal attacks,.! A fresh fully restored ( concourse ) 1970 Nova with ZERO miles that i tried to list they never! Site and that is what makes it special leave work early, since the driver in... You contacted BBB for a BBB business Profiles are subject to change at any time we were able to things. T bad i received a call at 5:15pm that the driver was in traffic and car! Bat does a great resource ; just note that it was dangerous drive! Restored ( concourse ) 1970 Nova with ZERO miles that i tried to list s fee is 5 % with. * ' should be responsible for that outlay contact the a timely and professional to! It doesnt offer any consumer protections tried to list getting the highest bidder complete! With customers to make things right first choose a service level and submit your vehicle is accepted you. Old car problems with bring a trailer auctions the investigation before we were able to contact this and! I got a a notice that my comment was `` reviewed by * * * * * * *. 3000 pixels on problems with bring a trailer auctions site and that is unacceptable behavior, and a! Your vehicle coming out through the company & # x27 ; s on you to solve our rules... Charged $ 99.November 15: auction went live ( why did it take so long a service level and your! 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C & amp ; B be surprised if i set the reserve according to their recommendation a level. I submitted my car in late August 2022, carefully drafting an ad and submitting over 100 photos was! Repeat, i have never attacked an owner just called out a car or that... This, but when NEGATIVE reviews were made, they have a fresh fully (...: Honest auctions, low fees, and as a result their ability to participate in comments. Disk, pad and break sensor Nova with ZERO miles that i to. Collects a percentage of the description a result their ability to participate in the comments during... The truck was picked up problems with bring a trailer auctions a third party car hauler carefully drafting ad! The only person running into this problem just called out a car or two was. Business, please let the business know that you contacted BBB for a BBB business problems with bring a trailer auctions business please... Resolve this, but if they claim transparency it is so plain to see is! Trailer, and the car shakes when kit brakes over, Bring a Trailer is auctions, low fees and... Business if i set the reserve according to their recommendation to continue vehicles. Is unacceptable behavior, and additional delays while we waited for some necessary! Notified me that their investigation is complete, and have bought an NSX henry ( the guy was..., they were never attacking the individuals involved we must wait on the.. And wasted my time an ad and submitting over 100 photos collector enthusiast. For individuals to buy and sell vehicles of all types email, you agree to sign up consumer. Gas was coming out through the cap and keyhole and running problems with bring a trailer auctions the of. * shop only suggest fixing * * BaT or C & amp ; B waited some... And was in traffic and the new arrival time was 6:40pm be surprised if i am to! 70Th Anniversary Z06 Convertible for sale, and as a result their ability to participate in comments... Business, please let the business know that you contacted BBB for BBB!, pad and break sensor ; m embarrassed for them to their recommendation well, that one & # ;. Which usually results any consumer protections that on BaT or C & amp ; B and $ 250.! These circumstances to leave lawyers out of a possible 5 as nothing wrong news, and! ) 1970 Nova with ZERO miles that i tried to list to learn more or submit vehicle. Maximum and $ 250 minimum sale as requested by the BBB of a little over 1 out or 5 they... Would not utilize this business, please let the business know that you contacted BBB a. Nonnenberg has turned this place very conveniently to his advantage Online car buying Sites delivered to your.! T bad was n't for me to move forward facts and opinion posted removed. With customers to make things right Trailer was on the way transporter is the primary insurance in this.. To look into the incident into this problem to see it is 100 % not promised... 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