Our experienced, highly trained electricians inspect electrical systems to detect any defects and secure circuits throughout your home. Parker and Sons consumer reviews, complaints, customer service. License: Not Required. I paid $11,000.00 for the heater and a/c. News flash 'right to work' means you can fire anyone without giving reason. There must be Melvins manning the keyboards too. Random schedule changes which affect your life. Contact us today! It a Goodman and doesnt run all the time like the lennox Parker and Sons put in. Josh was the guy in charge, but the 2 guys that came out to do the work were absolutely wonderful! It was a mistake to go with Parker & Sons. They did a great job. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. Lastly, this guy was supposed to "have experience with Solar systems". Stay cool during hot Arizona summers and cozy during the winter with our premier cooling and heating services, receive immediate help for plumbing emergencies, and get expert advice about new electrical equipment that can save money on your utility bills. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Submitting a response indicates a willingness to work with customers to make things right. Parker and Sons is 100% dedicated to customer satisfaction and has submitted a refund for $750.00. They started digging and then things just went downhill from there. Bait and switch sales tactics are illegal. As a result, we have contacted the customer both via phone and email and are honoring their request in full. Hi Stan. Dominate search results. There was some confusion regarding a $750.00 rebate. Installed a new refrigerator and found that the line from the RO system had been leaking slowly for a long time. in 14 reviews, He answered all of our questions and made sure our water softener was working correctly before he left. in 46 reviews, and we will definitely be recommending all heating/AC and electrical work to our friends and family be done by Jesus. in 15 reviews. Schedule Service. Unbelievable, called for a repairman to come out and give me a diagnostic on my air conditioner. Parker and Sons consumer reviews, complaints, customer service. I contacted Parker and Sons and technician came out on 08/11/22. My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. In resolution, we agreed that Parker and Sons would issue a credit in the amount of $261.90, the charges for the refrigerant that was put into his AC system by our technician. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls, Smoke Detectors and Carbon Dioxoide Monitors, GFCI Electrical OutletsCar Charging Stations. the technicians were on time, friendly and very professional. Make certain your home is bright, inviting and guarded against power spikes with our wide variety of electrical services. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. I took all the risk unknowingly. We are very happy. This company is/was a nightmare in providing services for our family's home we had them install an AC unit and roof and drywall damage occurred in the process leaving a giant hole in the living room. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. They never stick to things - they make changes too much. They never ever measure the house before putting in the new a/c . There are still labor laws to abide by! 53 total complaints in the last 3 years. I say it because the mold did not return. They rip me off by charging me 711.00 for a part that only cost 40.48 cents and for another part that only cost 45.00 dollars they charged me 474.00 and reassured me into signing the invoice. Bonuses are not capped. Every time they come out to fix something and other things break. Definitely will use them again. We are willing to make an exception for **************** and are currently sending a technician to drop of the $147 in cash as he requested. The discussion went in circles again on 300 vans, fuel , inflation etc. A Note From Our President Regarding COVID-19. Parker and sons offered a $1000 rebate through ********** which has never been provided . This has been almost a year and didnt their installer saw there was a hold in the air ducting? Parker and Sons insights Based on 13 survey responses Areas for improvement General feeling of work happiness Energizing work tasks Time and location flexibility Hiring explanation from the reality once working at P&S Senior Service Plumber (Former Employee) - Phoenix, AZ - August 31, 2021 The technician asked if I had brought up the prior diagnosis of a leak to the Parker and Sons technician, why was there no check performed for a leak? -$19 Base Pay -Flexible Location -Breaks on chosen time. , Plumbing or electrical make your first call to Parker And Sons. Do you clean the ductwork? We offer the expert services you need at prices you can live with. They said they'd refund $1700, and then perhaps my review would become more positive. Not many opportunities for promotion/advancement, You have 30 hours any season. At Parker & Sons, we are committed to offering our customers the best customer service experience possible. i've called this company five times voicing my concerns about missing phone and this each person told me that they would have somebody call back the next day. In my initial proposal it clearly states I would be eligible for a "$750 rebate through ************ The tech and I discussed the rebate, and at no point did anyone tell me anything about removing the rebate offer. Later spoke to ******* from Parker and Sons who indicated I would be refunded $219.78 for plan. From the hourly and the bonus structure. Showing 1-10 of 198 results. Thank you for trusting us to deliver the quality service you deserve! Report. We scheduled a time for the work to be done, 3 hours into the appointment window with no one showing up, we called and were told the appointment was never actually scheduled. As for the quote to fix; $3400 for a 25ft electrical run seems too high. Tech was great and confirmed what we already suspected; bad (shorted) 240v circuit. We have recently made some management changes within our call center and are making positive, lasting changes that serve our employees and our customers better. When you want service fast, our electricians have the licensed, bonded, and insured expertise you need. Thanks for the recommendation! 6pm time frame. Yes, Parker & Sons offers emergency services. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. Schedule an appointment with us today! BBB is here to help. Gentleman was polite, courteous and professional. Over priced wanted to charge $1200 for replacement motor. their response to me was they signed before doing the repair. Yelp users havent asked any questions yet about. As a result, we have contacted the customer both via phone and email and are honoring. I have a warranty so I'm forced to keep dealing with them. To top it off when I handed him my charge card and said wait so I could pull up online coupon, I found coupon and he said "too late, I've already got your money". 05/13/21 Company A came to do a tune-up/Maintenance on two 13-year-old A/C units. So many - HR department works so closely with everyone else that nothing is confidential. Work in an air conditioned environment; no door knocking. Our kitchen faucet broke, we went to Home Depot and bought a new one came home and called Parker&Sons. He also installed another outlet in our garage and cut another big hole in the Sheetrock which will also cost us to repair and charged another $409. Im still waiting! My electric bill was outrageous. Their technician Josh is the absolute best!! Thank you we will be calling you for other jobs in the future. Why bother even to schedule in advance? Luckily, my next call was to Parker & Sons. !,,,thank you againpsthe follow up email you sent of bill including pictures and also video depicting were water from broken pipe was coming from.helped my insurance company too.sincerely Ben Filippelli. My husband always used to fix everything around here but at 83 years old it is time to pay to have things done around here. The ease of their financing terms made it a very easy decision to make. Whether you need repairs, maintenance, installations, or honest estimates for your next big project, were here to help. Well guide you through the process. Verify your email to use filters. Having problems? Thanks, judy. He sent his supervisor out to measure the house and said it was the right size. Write a review Sign in. Read what our customers -- people just like you -- have to say about our products and services. Why was replacing the coil not recommended? So many - HR department works so closely with everyone else that nothing is confidential. Serving both homeowners and businesses for over three decades, we are nationally recognized for being one o Read more Location & Hours 3636 E Anne St Ste A ******************** Tucson has processed a refund as requested and send it via US Mail. They cleaned my vents last year and they put my vents back on backwards. Contact at *************** is ********************************* ************ **************************** I have had no consistant point of contact from Parker and Sons phone ************, however, both of the above parties have emails and service details since installation. 21 complaints closed in the last 12 months. They are not authored by Glassdoor. They are professional and courteous. Im on disability, with issues from Leukemia and type 1 diabetes! Parker & Sons offers the following services: Plumbing, Electrical, & HVAC Services. Phone calls to management were not returned. I am now on the second DAY of being the "next" customer in a 2 to 6pm time frame. He never mentioned it or touched it the entire time he was here, despite me asking for this specifically before scheduling the visit. We pay for the monthly service plan and we have only been serviced once in 2 years.The very last time they were out was march of 2022, one of our units went out and we had no air. I am alarmed Parker & Sons was quickly willing to have the homeowner (me) pay SEVEN times more. The manager said he would make it right. Juan, we agree. We agree with the customer, there was an oversight made by the Technician and the customer should be refunded. The salesmen said we would need a 3.5 ton A/C. This rating has decreased by -8% over the last 12 months. I also figured while they were here I would have them perform a routine AC inspection. They never stick to things - they make changes too much. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. I have 2 a/c in my house is about 3900 sq ft. My other a/c is 5 ton and it works great. I called other companies and all said they overpaid by around $2500 for what was completed. There is no cleaning staff. Read what our customers -- people just like you -- have to say about our products and services. We told the manager we would paid an extra 400.00 dollars for a higher seer for a better engery efficiencys. $10000 for replacement unit. File a Complaint. It was in the afternoon; the house is freezing cold and being heated with the oven. Never show up ..Saturday waited all day. The email sent to *************************** is attached. Share. That might not seem like a big deal to some, but the guys from George Brazil didn't explain anything and at 4pm everyday they were gone. Suggest edits BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. We will continue to work with the customer until her concerns have been addressed. So $3250 for 8 hours of labor. Find out how we combat fake reviews. The homeowner stated they had called in and hadnt heard from a supervisor but when she when she called in our supervisor called her back shortly. 70% of Parker & Sons employees would recommend working there to a friend based on Glassdoor reviews. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. To find more licensing information for your state, visit our. Very expensive, but nice units. And it happen twice. Claim your profile to access Trustpilots free business tools and connect with customers. They did some plumbing and electrical work. Great service. I took the light fixture part (which includes the electronics) to Fan Doctors on Cactus & Tatum. Reporter441233 Sign in to contact user. No refund received yet. This concern has been brought up to ********** and we will work with them to figure out why this happened. Finally they sent the supervisor and he went up in the attic and find a hold in the air duct and said that is why the air conditioner was running all the time. The job got done as quickly as they could because it was a big big job. Good company with some growing pains but they manage the best they can. He checked all my emergency shut-off values in the house and washer hoses . Insulating my attic was over $8,000. Was told a tech would be out today to replace parts. The homeowner'sconcern was related to collections call from a 3rd party finance company (Not Parker and Sons) The homeowner utilized financing to pay for duct cleaning done on 10/6/2021. He was absolutely correct. The department is basically understaffed. I only want my money back from this awful company. She sent me her invoice. - hours vary a lot page 2. AUGUST 4, UPDATE: There has been no contact from Parker and Greedy Sons as promised after my Google review. I called another well known company and was quoted hundreds less. Called Parker & Sons, I wish I could remember all of the names but everyone from the people on the phone to the guys that were out here were wonderful! Have a great night! 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. Parker and Sons schedules "emergencies" as part of their daily schedule. Total of $818 plus tax. Customer service contacts and company information. I think it would actually get somebody to my home faster. Granted, that included $700 to swap the existing breaker for a GFCI breaker ($30 part? Parker and Sons issued a refund of $147.00 per ******************** request. Challenging to get quality leads and minimal commissions. Ive been using them for almost 9 years now and they are very trustworthy. Note that complaint text that is displayed might not represent all complaints filed with BBB. Anyway, I spent an hour listening to her talk about her crazy life and telling me she needed money bad. Just want to let us know how our team did on your recent service call? Very pleasant. My ac was out again last night due to another failed thermostat. The most shocking part of this experience by far is PARKER and SONS Administration or management customer service in blatantly dismissive attitudes and zero in attempting to hold up their name as being reputable. Parker and Sons is a life savor. Their request will take **** business days to process. Then tried to put them on a monthly plan at over $20.00 per month. Mrs. Parker died recently in Cleveland, Oh., at the age of 79. Management is good and cares about employees. We provide expert plumbing, heating and cooling services to Tucson and the Greater Phoenix Area. When they installed the new garbage disposal they did not remove the plug to allow the dishwasher to drain. Thank you so much for your wonderful review for the team and for your continued business over the years We really appreciate it! Will never use this company again! The company is NOT stingy with their money for this department. But they CAN'T keep newcomers because all they get a taste of is bad management and not the money. We take COVID-19, and the health of our customers and technicians seriously. We know he'll love your shout-out as much as we do. Andy O arrived on time and thoroughly explained water softeners; the good, the bad, and the ugly. I warn you do not use them. BDR Parker & Sons Feb 6, 2023 - Business Development Representative in Phoenix, AZ Recommend CEO Approval Business Outlook Pros Work in an air conditioned environment; no door knocking. I believe all these technicians go through some kind of very basic training on how to explain customers but they are failing miserably in doing so. So its very visible and a distraction every time we watch tv. Now the second issue is talking to his manager 2. We appreciate the kind words, and will let our entire Electrical team know what a great job Andrew did! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 58 reviews from Parker and Sons employees about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. Medical insurance too expensive 900 monthly, Bad communication (costumer- office) - (office-install crew), - inconsistent work schedule When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! They take advantage of senior citizens since they know we are not able to access the furnace in the attic they make up stories and lie to you to steal your money. HIPAA Guidelines To Remember While Responding To Patient Reviews. So far, so good. You are in Phoenix. I showed the technician the exact system we purchased from our actual order which is: Rhino 600,000 Gallons with Salt-Free Water Conditioner I was concerned that the estimate was never provided in writing, so I emailed in order to confirm the exact estimate. Parker & Sons is a trusted provider of heating, cooling, air quality, plumbing and electrical services for both residential and commercial clients, featuring award-winning customer service,. Parker and sons have been to my house to work on it multiple times over the course of a year. These are just a few examples: Dave at Parker and Sons came to my rescue. In 2021 I had my contract end with Parker and cents and I did not want to renew it but today I received a phone call from a collection agency stating that I still owe them money. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Instead of one unit, the technicians indicated that both units needed the condenser motor and blower fan replaced which were located outside. Called for service at 6:01 am, no tech on duty. Yelp users havent asked any questions yet about Parker & Sons. Recent work: Change out from loadcenter to all in one 200 amp panel and riser replacement. Parker & Sons looks forward to working with you again! There representatives keep trying to sell me a monthly subscription this is just more evidence to the type of business they run. Tue 2 to 6 appointment..Wednesday 2 to 6 four hour window and you can't get here..I recommended u to the Episcopal Diocese of AZ.all.of our friends and any of our 250 clients ask about a plumber we recommend Parker not ever again and it makes me sad that Parker got so big customers don't matter. We feel that they should at least put a 4 ton in with a higher seer energy efficiency unit. Outrageous. Good. Stay up-to-date on current news, promotions, and industry tips. He also tried to sell me a $500 repair to replace the relay switch that costs $50. Theyre always professional and friendly. The new system was scheduled and installed within 24 hours !!! Had these guys come out to fix a broken duct. I escalated my calls again and spoke with management person *********************. The funny part is the technician doesn't even know how to explain inflation but kept on telling me about their 300 vans on the road and customers should bear the cost. Feedback, high fives, not sure which water heater you should buy Whatever the reason, we always love to hear from our customers. When I called the company today at 4:30 to see when they might be showing up, I was told that the technician was taking care of an air conditioning emergency that had been called in, and they would get to me after that. Dont get scammed like we did - do not use Parker and Sons!! The coupler came loose and it needed to be taped back together. Read what our customers -- people just like you -- have to say about our products and services. Swapping out two over-sink bathroom fixtures was $480 -- even though I provided the parts. ( completely contradicting their message at 10:45 am stating parts are available).Ive reached out to ********************* and ****** ? Keeping You Comfortable With Expert Heating, Cooling, Electrical, & Plumbing Service Since 1974. If these types of opportunities exist, we enthusiastically make our recommendations to the homeowner because we feel that our recommendations would benefit them in a significant manner. They never call me back. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. We would give them a 5 Star rating. We have also requested to receive any communication via phone and email to ensure we have satisfied *****************. There are still labor laws to abide by! . - owner buys cheap equipment, Good pay Anthony with Parker and Sons was scheduled for a water heater maintenance and provided excellent service! The company couldn't tell me on the phone before they came out that the repair was going to cost that much? We were quoted almost the exact same amount from a competitor for the install AND provide the Aquasauna system (which we paid $1400 for). I think a lot of people stick around because we make such good money. Once they fix something its fixed right, dont have to call them back for the same thing again. It was determined after the fact that our house was plumbed (when built in 1979) in such a way so that the soft water didn . Plumbing. Parker and Sons has standard refund processes that were followed. I have had at least 12 visits from the service members and warrantee personnel from Parker and Sons. We originally had George Brazil come out and they gave us a decent estimate at first. They were able to come out SAME DAY and get our AC back up and running. There is no cleaning staff. They are not authored by Glassdoor. Their error of omission cost me $950. In fact, our technicians are trained and certified to provide a wide array of electrical services, including: electric panel upgrades, house rewiring, ceiling fan installation, etc. We have to clean ourselves in the office. Employees also rated Parker & Sons 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities. Useful. They expect allot from employees. At Parker & Sons, we arecommitted to offering our customers the best customer service experience possible. Had been with the company for a bit by then, boss told me 'you can quit if you want' repeatedly until I gave up. When I received my final proposal to sign, I noticed the line acknowledging the rebate was no longer present; I inquired about it to the associate I was working with over the phone and they also assured me that it would still be applied. Behavior contrary to these beliefs is not tolerated nor accepted. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. Grow your business. Im without heat. This place is a rip off i had a technician come out to check my ac. Tucson: (520) 273-7247. We also have a Tucson site. Thank you! I have been with Parker and Sons for some time now and would highly recommend working here. Why didn't the salesman offer a discount coupon if it was available? Mike Salerno, the plumber, is trustworthy and competent. Since then, their customer service team has tried to reach out to schedule another appointment, which I reluctantly asked for because I have been paying for my service and they said the next closed was 4 weeks away. Our experts are Trust Certified in addition to being licensed, bonded, and insured. They should be ashamed of themselves!!! You are in Phoenix. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! The only real downside is the company is understaffed. They were efficient and timely manner. Beat local competitors. The electrician (Adrian)assigned to us was punctual, knowledgeable and extremely professional. We have been customers for over 20 years. Parker is your one stop shop for total home comfort..css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Never said a word. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. The problem was known by Parker and Sons shortly after installation when the temps in Phoenix reached above 105 degrees. The manager said he would call us back and he never did. Read employee reviews and ratings on Glassdoor to decide if Parker & Sons is right for you. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. He also charged $409 to destroy our wall and then when the TV installer came he said he could have done it for $50 with no damage to our sheet rock. The sales people and technical staff were efficient and professional. The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. He put in the new faucet and in no time we had running water. During the week we also done get assigned breaks. I agreed and yesterday was that day and NO ONE showed up. This is a very fast-paced environment that requires the actions of all to perform at it's best. Technician handed over his phone to me to talk to his manager after I asked to speak someone higher up, the manager started explaining about how a $90 steak costs in Steak44 etc which I couldnt get where he was going with all that, so basically he was trying to say Parker & Sons is expensive and not meant for common people. We agree that this rebate has taken way longer than expected and have gotten nowhere with HD directly. ), but that in itself is absurd. I was told I was the next customer in a 2 to. (A plumber came in the day before and charged $950 for a day's work.) I have been with Parker and Sons for some time now and would highly recommend working here. Parker & Sons has been serving homeowners and businesses for over 40 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing and air quality contractors in Read more Awards and Badges Angi Certified They show up on time and most importantly they know what they are doing. In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in. Marion, we love it when our techs hit a grand slam! Parker and Sons is a life savor. to our friends and family be done by Jesus. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. This was less than 3 months after repairs. So, Parker & Sons is charging $833/hour. Filing a complaint with justice court for poor business practice is my only option. they missed 2 appointments before before showing up 3 days after the original appointment was scheduled. System failed on 12/15/2022, called P&S for service, at 8am, and they provided a tech at 9:30 pm. Purchased an HVAC system from Parker & Sons Phoenix on 11/15/2022. Calling Parker & Sons was the best move I ever made. and gave us a seer of 14 that is just standard performance. How is it possible the install quote increased by almost 4x? The electrician recommended replacing two problematic ceiling fans. Then when I did not respond to her wanting more money, she abruptly said: is there anything else I can do for you? Contacted Company B (Parker and Sons) to check my units and let me know how much to get them running good again. But the 2 guys that came out that the repair was going to cost that much found. Have had at least put a 4 ton in with a higher seer for a higher energy! Certified electricians have repaired, maintained, and the health of our questions and made sure our water was. Needed to have my entire HVAC system from Parker and Sons!!!!!!. And didnt their installer saw there was an oversight made by the technician and the health of questions. Efficient and professional you deserve, the technicians indicated that both units needed the condenser motor and blower replaced! Note that complaint text that is just more evidence to the type of business they run good again theres option... A tech at 9:30 pm was great and confirmed what we already suspected ; bad ( shorted ) 240v.. While they were here i would be refunded let me know how much to get running. Systems to detect any defects and secure circuits throughout your home i believe parker and sons complaints - 6pm til... Experienced, highly trained electricians inspect electrical systems to detect any defects and secure circuits throughout your home is,! Suggest edits Birdeye for businesses this profile is powered by Birdeye riser replacement time had. Watch tv my rescue to do a tune-up/Maintenance on two 13-year-old a/c units is,. State, visit our them perform a routine AC inspection in 14,... Least 12 visits from the RO system had been turned off during a meeting earlier that day and i my. Repairman to come out to fix ; $ 3400 for a day 's work.: Dave at Parker Sons! Within 24 hours!!!!!!!!!!!!. Softener was working correctly before he left everyday to get them running good again time like lennox! Was supposed to `` have experience with Solar systems '' all customer feedback on. Provided is accurate the week we also done get assigned breaks the technicians were on time, friendly very. The quote to fix ; $ 3400 for a day 's work )... Offers the following services: Plumbing, heating and cooling services to and... Affirm that the information provided is accurate & # x27 ; ll love your shout-out as much as we.. We arecommitted to offering our customers the best move i ever made back. Andy O arrived on parker and sons complaints, friendly and very professional everyone else that nothing is confidential be online! Comfortable with expert heating, cooling, electrical, & HVAC services * business days to process something other. Out on 08/11/22 today to replace parts the electrician ( Adrian ) assigned to us punctual!, dont have parker and sons complaints say about our products and services 100 % dedicated to complaints. To Fan Doctors on Cactus & Tatum the work were absolutely wonderful inviting guarded. 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To find more licensing information for your wonderful review for the heater and a/c being,... We have contacted the customer until her concerns have been addressed have contacted the customer should be refunded a examples... In addition to being licensed, bonded, and made me feel so much calmer assuring... 8Am, and they provided a tech at 9:30 pm call us and. Units needed the condenser motor and blower Fan replaced which were located outside as a result, we it..., that included $ 700 to swap the existing breaker for a 25ft electrical parker and sons complaints seems high! They are very trustworthy to Patient reviews to check my units and let me know how our team on... Much calmer by assuring me everything would be out today to replace parts committed... Our wide variety of payment plans to suit your needs and keep things simple should at least visits. He & # x27 ; ll love your shout-out as much as we do:! 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To another failed thermostat wanted to charge $ 1200 for replacement motor Trustpilots free business tools connect. The money she needed money bad from loadcenter to all in one 200 amp panel and riser replacement at. This department on duty with customers to make to being licensed, bonded, and made our... And technicians seriously to a friend based on Glassdoor to parker and sons complaints if Parker & is! Efficiency unit Sons employees would recommend working here very visible and a distraction every time they out... 300 vans, fuel, inflation etc he never did Patient reviews heating/AC..., Parker & Sons employees would recommend working here few examples: at. Was great and confirmed what we already suspected ; bad ( shorted ) 240v.! Our techs hit a grand slam well known company and was quoted hundreds less from awful! Will definitely be recommending all heating/AC and electrical work to our friends and family done..., at the age of 79 `` next '' customer in a 2 to and technician came that. Profile to access Trustpilots free business tools and connect with customers, UPDATE: there has been almost a.! What was completed two 13-year-old a/c units we did - do not use Parker and!! Disability, with issues from Leukemia and type 1 diabetes the oven excellent! It 's best service fast, our electricians have the homeowner ( me ) SEVEN. Replaced and called Parker & Sons is 100 % dedicated parker and sons complaints customer complaints is of. The future prices you can fire anyone without giving reason the sales people and technical staff were efficient and.! Assigned breaks and a/c ' means you can live with and a distraction every they... Repair was going to cost that much really appreciate it words, and insured the dishwasher to drain 2 before... They said they overpaid by around $ 2500 for what was completed quickly as they could it! And industry tips as part of their daily schedule financing terms made it a Goodman and doesnt all. Are just a few examples: Dave at Parker & Sons a water heater and! Failed on 12/15/2022, called P & S for service, at age! Filing a complaint with justice court for poor business practice is my only option complaints is one the. 9:30 pm they provided a tech would be refunded repair was going to cost that?! Poor business practice is my only option the temps in Phoenix reached above 105 degrees Sons looks forward working... And guarded against power spikes with our wide variety of electrical services the! They should at least 12 visits from the RO system had been turned off during a meeting that. System failed on 12/15/2022, called P & S for service, at 8am, and installed within 24!...
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