Our team of professionally qualified financial consultants works . The Video could not be loaded because the privacy settings are disabled. If you arean active employeeand have questions regarding youremployer health benefitsoffered throughMercer Marketplace 365, please call 1 855 963 7237; alternatively, if you are aretireeof an employer offering health benefits throughMercer Marketplace 365and are interested in enrolling in coverage or have questions regarding your current benefits, please call 1 888 434 1144 or email us atRetiree.Exchange@mercer.com. Mercer's dedicatedinsurance investment specialists offer many types of insurers solutions across the spectrum of investment, risk and governance issues. An example of this is the Pension Decision Service through which your members can access a financial adviser to help them work through, understand their options, and devise a tailored way forward. [1] Scheme Administrator Mercer Contact Together, were redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. If you are an active or former employee and have questions regarding youremployer health or retirement benefitsadministered by Mercer, or simply need assistance accessing your online account forMercer BenefitsCentral or iBenefitCenter, please call us at 1 888 434 1144. Explore Mercers latest thinking to see how were helping to redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being. Our focus on service excellence allows us to agree rigorous and measurable service performance levels with you. It provides important information about how we use your personal data and explains your legal rights. The Registrar of Pension funds provides a central database on the FSCA website to assist members of the public to ascertain through the search engine if there are any unclaimed benefits due to them. 244 2321 96. AFCA provide a fair and independent complaint resolution service that is free to consumers. If you are an active or former employee and have questions regarding your employer health or retirement benefits administered by Mercer, or simply need assistance accessing your online account for Mercer BenefitsCentral or iBenefitCenter, please call us at 1 888 434 1144. Edinburgh. Marsh & McLennan Companies, Inc. (NYSE: MMC) today completed the acquisition of Jardine Lloyd Thompson Group plc (JLT) for $5.6 billion in fully diluted equity value, furthering its role as the worlds preeminent professional services firm in the areas of risk, strategy and people. Mercer Super Trust offered "Sustainable Plus" funds that . The Service Providers may include: We may be under legal or regulatory obligations to share your personal data with public authorities, government bodies, courts, regulators (which may include the FCA and ICO) and law enforcement agencies in the E.U. Please provide them with a copy of this Notice. Disclaimer: This content has been prepared and sent on behalf of Mercer Superannuation (Australia) Limited (Mercer Super), ABN 79 004 717 533, Australian Financial Services Licence #235906, the trustee of the Mercer Super Trust ABN 19 905 422 981. The CISO office does this by developing, monitoring and reviewing our information security framework policies and standards. Providing a range of services and solutions, tailored to the individual requirements of your scheme, its members and sponsor. As a Retirement and Investment Consultant within Mercer's wealth business, I provide timely insights, specialist advice, and investment solutions that can help investors build a robust and . You dont have to actually retire to take your pension savings. If you dont know the pension providers details, ask your previous employer they should be able to provide these. Contact us on 1800 682 525 Monday to Friday 8 am - 7 pm (AEST/AEDT). Create your account today for an optimal, personalized experience. For example, we have service providers who provide / support 'cloud based' IT applications or systems, which means that your personal data will be hosted on their servers, but under our control and direction. You can start to take your pension savings any time after you reach age 55. your dependants, nominated bene_ciaries, power of attorney etc. You can nominate a binding beneficiary by completing aBinding death benefit nomination form. Mercer can help design, plan, optimize, and manage customized defined contribution programs globally and locally. You can nominate a non-binding beneficiary on Member Online on theBeneficiary page. Please note, you will be prompted to first login if you click this link and then taken directly to the Personal Details page. Contact Us. Mercer helps clients around the world advance the health, wealth, and performance of their most vital asset their people. Contact your previous employers: Ask for the details of their pension schemes. Welcome! Explore Mercers latest thinking to see how were helping to redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being. PO19 3HF. ; to store death benefit nomination information on receipt; Classified employees contribute to the School Employees Retirement System (SERS). Notice This Fair Processing Notice. Introducing BenPal. You can ask us to erase your personal data, but only where: We are not required to comply with your request to erase your personal data if theprocessing of your personal data is necessary for compliance with a legal obligationor for the establishment, exercise or defence of legal claims. There are usually two ways you can find lost pensions using your NI number. We have a rolling 6m investment strategy over the next three years and we will continue to invest in our pensions administrations to ensure our service continues to be leadingedge. Des Moines, IA 50306-3483 Wolf Creek Contact Information: 866-888-1492 Evergy Pension Helpline c/o Mercer PO Box 14483 Des Moines, IA 50306-3483. Once youvelogged inyou will be able to see your balance on the homepage. These sources may include public registers, social media and other online sources, credit reference agencies and other reputable organisations. If you have a pension query, please contact the administrator using one of the following methods: Online: contact.mercer.com">contact.mercer.com Tel: 0330 100 3597 (Monday-Friday, 9am - 5pm) Select Option 1 for Pensioners Select Option 2 for OneView Under the 'Manage Cookies' option in the footer, accept the Functional cookies to allow the video to play. We know that choosing an administrator for your pension scheme is one of the most important decisions that you will take for your membership. To reflect this, weve put in place a clear chain of responsibility when it comes to security. Create Account Learn More Subscribe now. Mercer Wise 401(k) is innovative, retirement solution specifically designed for the midsize business 401(k) plan market. Our dedicated pension risk team and broad actuarial experience offer our clients truly comprehensive solutions. Write to us: Complaints Officer Mercer Super Trust GPO Box 4303 Melbourne VIC 3001, For more information on how we handle complaints and timelines, please check out our, If youve made a complaint and youre not satisfied with the response you can refer your issue to the, You can find more information and the forms to apply, Australian Financial Complaints Authority (AFCA. fund values, insured amounts. We believe it is important that our customers can express their views easily and that their feedback is used positively to improve the services we offer. If you receive a pension from a company pension scheme paid by Mercer, please call0345 602 4710. Mental health's impact on work and home life; Speak with a consultant for more information on Mercer Solutions. Write to us: Mercer Super Trust, GPO BOX 4303, Melbourne, VIC 3001. Please read this Notice with care, it applies to any personal data we have collected or will collect from you for the purposes set out in section 2. My client. We put your financial well-being and future security first. Whether its our global asset allocation team to handle big-picture strategic issues or our regional teams to handle local regulations, were able to provide solutions that scale to our clients needs. Heres how: 1. Pensions 7 Charlotte Street Manchester M1 4DZ T: +44 (0)121 452 3748 - Smiths Industries Pension Scheme members Contact Mercer with questions and feedback. Under the 'Manage Cookies' option in the footer, accept the Functional cookies to allow the video to play. You can find more information and the forms to applyon our claiming financial hardship page. We are the Controller of the personal data we collect and process about you. If you decide the time is right to outsource some or all of that responsibility, or if youre thinking of changing your current administrator, you need to know you will be working with someone with a safe pair of hands. Financial planning is the foundation for your entire financial journey that connects all the components of a comprehensive wealth management plan, including protection, investments, estate planning and retirement funding. You can call the free call number in Australia for Mercer Super Trust: 1800 682 525. You can object to any processing of your personal data which has our 'legitimateinterests' as its legal basis, if you believe your fundamental rights and freedomsoutweigh our legitimate interests. They are not able to deliver customer service on anything but the most basic queries, and are let down by managers further up the chain who simply refuse to communicate. . We do ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time. If you are an active or former employee and have questions regarding your employer health or retirement benefits administered by Mercer, or simply need assistance accessing your online account for Mercer BenefitsCentral or iBenefitCenter, please call us at 1 888 434 1144. You can find your BPAY details on thePersonal Details page underthe BPAY: TELEPHONE AND INTERNET BANKING heading. Mercer provides clients with a holistic approach to pension risk management one that aligns strategy with the plans overall funding status. Australia's corporate regulator has launched its first court action against greenwashing, accusing pension fund Mercer Superannuation Australia Ltd. of misleading investors in the marketing of some sustainable products. You have a right to lodge a complaint with your local supervisory authority aboutour processing of your personal data. If you need help in respect of your Smiths Industries Pension Scheme please speak to the Scheme Administrator. Within the Chair Statements, where applicable, you will be able to view details of the costs and charges for the relevant scheme's defined contribution funds. See: www.ico.org.uk for more information. You can make an after-tax contribution to your super using BPAY. We will publish updates to this Notice on our web site. 2023 Mercer (US) LLC, All Rights Reserved, Turning health risk into value: well-being, Gig is BIG: The nature of work has changed, Shifting Trends and What They Mean for the Future, Value of integrating investment and actuarial services, See all investments and retirement insights. Edinburgh Lochside. Also, if we were to sell part of our businesses we would need to transfer your personal data to the purchaser of such businesses. Succeeding in this landscape requires an agile strategy and process that can dynamically react to market conditions and seize opportunities while managing risk and cost. 4. Phone Number: * Company Name: * Location: Tell us about your business needs: Yes, I would like to receive communications about products and offerings from Mercer. The size of Mercers operations means we can dynamically expand the team to bring the right professionals to bear on your organizations specific issues as they arise. We also retain your personal data so that we have an accurate record of your dealings with us in the event of any complaints or disputes, or if we reasonably believe there is a prospect of litigation relating to your personal data or dealings. Wherever possible, you should take steps to inform them that you need to disclose their details to us, obtain their consent to do so and identify us as the party with whom you are sharing their information. Step by step instructions on how to log on to Mercer OneView merceroneview.ie, and what to do if you have difficulties logging on. The low growth environment poses retirement challenges for both employer and employee, spurring innovative ways to achieve success. Are you ready to transform your workplace? Our Privacy and Security Statement can be foundhere. Providing governance and pension management services to Defined Benefit, Defined Contribution and Hybrid pension arrangements. Mercer is headquartered in New York City with offices in 43 countries and operations in 130 countries. Mercer is a subsidiary of global professional services firm Marsh McLennan. At Mercer, we believe in building brighter futures. We will retain your personal data for as long as is reasonably necessary for the purposes listed in Section 2 of this Notice, including meeting legal, regulatory, tax and accounting requirements. We may seek to verify the data. Health. Usually you just tell the new pension company that you want to transfer an old pension and provide your policy details. Sustainability is driving business change, Visit our ESG hub for all of our latest thinking, ESG is not a destination, but a pathway to a sustainable future, Responsible Investing for UK Pension Schemes. The Pension benefit gives you access to Mercer Master Trust (MMT), a defined contribution pension scheme. JLTBS always take steps to ensure that any international transfer of information is managed carefully and in accordance with data protection law to protect your rights and interests. To verify your identity (including sanctions check). For multinational organizations, Mercer provides consistent management and execution regardless of the country or specialty. ; administer serious ill health and ill health retirements; support our controls and management information; improve our processes and use of technology; and. We will only collect your personal data where it is relevant for the purposes set out in Section 2. Please log in and visit My Account >My Documents. Contact us. These include. If youwant to discuss your online access toMercer OneView, including login details and site navigation please call0345 600 0229. If you have any questions about your pension plan, or using Mercer OneView contact Mercer's JustASK member helpline at the link below: linktr.ee/JustASKMercer PLEASE NOTE: Explore Mercers latest thinking to see how were helping to redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being. registered in England no. Under Section 35 of the Pensions Act 1995, as amended by the Pensions Act 2004 and subsequent legislation, the Trustee is required to prepare a Statement of Investment Principles governing the investment decisions for each of its pension schemes. If you are an active or former employee and have questions regarding your employer health or retirement benefits administered by Mercer, or simply need assistance accessing your online account for Mercer BenefitsCentral or iBenefitCenter, please call us at 1 888 434 1144. . The Australian Securities & Investments Commission's (ASIC) said this was its first court action alleging "greenwashing", or . Our dedicated toll-free phone number is 1-855-684-6628. For members looking for their Mercer Super Account Log In, visitMercer Super. Mercer clients receive advice and solutions driven by an integrated interdisciplinary team of specialists. We track your members views of our service monthly through Net Promoter Score (NPS) surveys, and use this to drive service improvements. If you have any questions regarding these documents, or the JLT Pension Scheme in general, please contact us via https://contact.mercer.com or call us on 0345 072 6796. Explore Mercers thinking, insights and perspectives on the critical issues that can help advance the health, wealth and careers of your organization and employees. The partnership has gone live and already involves more than 1,000 clients. keep but not use) your personal data, but only where: We can continue to use your personal data following a request for restriction,where: JLT Employee Benefits is a trading name of:JLT Benefit Solutions Limited, registered in England no. Me. Mercer University is a private research university with its main campus in Macon, Georgia.Mercer University. You can then: Follow the prompts in the email to reset or change your password. We, us JLT Benefit Solutions Limited. If your employer is offeringVoluntary Benefitsthrough Mercer and you are interested in enrolling in coverage or have questions regarding your current benefits, please call us at 1 800-999-6642. See also What is a Smartbox for TV? Start at home: Go through your paperwork to find the details of any forgotten pensions. Outside Directorships & external business interests. This includes, for example, health related information. Registered Office: The St Botolph Building, 138 Houndsditch, London EC3A 7AW. You will also be able to update how your super is invested on this page as well. Please contact us if you would like a copy of our Privacy and Security Statement. Mercer, a big player in the pensions sector with dozens of offices in the UK and abroad, handles workplace pension schemes for some of the country's best known businesses. 'MERCER' is a registered trademark of Mercer (Australia) Pty Ltd ABN 32 005 315 917. UK Pension Plan. Read the latest from our Interview with an Expert series to gain insights for navigating your path. CSC Section (Defined Contributions). New employees must submit an enrollment form within 90 days of employment. Planning for retirement; . 2023 Mercer (US) LLC, All Rights Reserved, Turning health risk into value: well-being, Gig is BIG: The nature of work has changed, Shifting Trends and What They Mean for the Future, Value of integrating investment and actuarial services, See all investments and retirement insights. You also have rights in respect of the processing of your data, data portability and information used in relation to any Automated Decision Making and Profiling or the basis for international transfers of personal data. Health. Outsourcing benefits administration to Mercer can help relieve the headaches of running a benefits program: cost increases, administrative burdens, pension risks, and . CMG PENSION TRUSTEES LIMITED is the Trustee for the following pension schemes. Once youve activated your online account, you will then be able to log in using just your email address and password. The first time you use OneView, you'll need to register. The Video could not be loaded because the privacy settings are disabled. Mercer Super Trust members General enquiries: 1800 682 525 Calling from overseas: +61 3 8306 0900 Write to us: Mercer Super Trust, GPO BOX 4303, Melbourne, VIC 3001 Pension members General enquiries : 1800 671 369 Calling from overseas: +61 3 8306 0906 Mercer employee financial wellness programs help employees reduce financial worries while employers increase workforce engagement and productivity. Keep in touch. meet our legal and regulatory obligations. We use your personal data to: verify your identity (including sanctions check); implement a pension scheme; calculate and process payment of benefits; to respond to and manage change of address/name, transfers, contributions, divorce, death, bankruptcy etc. Mercer Retirement Plan Administration delivers retirement benefits in a way that produces measurable outcomes, tied to your strategic business goals. The Mercer Global Pension Buyout Index allows you to monitor the general global trend in the pricing. Our experience and knowledge of the market and managers allow us to construct a portfolio of managers and funds to implement this strategic allocation in a way that improves potential returns and is cost-effective. Mercer Retirement Plan Administration delivers retirement benefits in a way that produces measurable outcomes, tied to your strategic business goals. The size of Mercers operations means we can dynamically expand the team to bring the right professionals to bear on your organizations specific issues as they arise. Special Category Data Categories of information that require enhanced protection measures. These parties may from time to time need to have access to your personal data. It can be found on your current or previous payslips. Copyright 2022 Mercer LLC. Interested in the Monthly Report? Mercer estimate based on 2016 Form 5500 Schedule SB data for Corporate defined benefit plan filings. Whether making decisions about their plans to supporting relatives in a bereavement, your members need to access the right services and advice at the right time. Once youve completed the form, please post it to us at: Mercer Super Trust, GPO BOX 4303, Melbourne, VIC 3001. NOW: Pensions has announced that it is further strengthening its administration capability with the appointment of JLT Employee Benefits as its new administration partner. Then follow the steps below: 1. Resources: Leading in the New Shape of Work. The Video could not be loaded because the privacy settings are disabled. To respond to and manage changes to the sponsoring employer such as adherence, removal, change of address/name, company status etc. Explore Mercers latest thinking to see how were helping to redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being. You will be taken to a new screen and asked to provide your password. You can ask to obtain a copy of, or reference to, the safeguards under which yourpersonal data is transferred outside of the UK. However, you should be aware that if you choose to withdraw your consent to collect or use Special Category data then we may be unable to continue to provide services to you. You will first need to activate your online account. 02240496;JLT Investment Management Limited, registered in England no. Mercer is a global consulting leader in talent, health, retirement, and investments. Under the 'Manage Cookies' option in the footer, accept the Functional cookies to allow the video to play. Mercer employee financial wellness programs help employees reduce financial worries while employers increase workforce engagement and productivity. This Video is unable to play due to Privacy Settings. Enter your Employer/ plan number and member number. Our latest announcements and press releases, both global and local. You will then receive an email. Anyone managing a defined benefits plan today faces persistent risks and evolving realities: market volatility, uncertain liabilities, shifting regulations, and pressure to reduce expenses and contributions. Please consider the Product Disclosure Statement, Product Guide, Insurance Guide, and Financial Services Guide before making a decision about the product, or seek professional advice from a licensed, or appropriately authorised financial adviser if you are unsure of what action to take. You can contact us using the following details: For more information on how we handle complaints and timelines, please check out ourComplaints Management Procedure. it is no longer needed for the purposes for which it was collected; or, you have withdrawn your consent (where the data processing was based on consent); or, following a successful right to object (see 'Objection' below); or. Or apply online in Member Online (if you have a login). you contest the accuracy of your personal data (see Recti_cation), to allow us to, the processing is unlawful, but you do not want it erased; or, it is no longer needed for the purposes for which it was collected, but we still needit to establish, exercise or defend legal claims; or, you have exercised the right to object, and veri_cation of overriding grounds is, we have your consent (for example to process a claim); or, to establish, exercise or defend legal claims; or, to meet legislative or regulatory requirements or. United States. To do this you will need your welcome letter or email. We may also obtain information about you from _nancial institutions and occupational pension scheme trustees with whom you have assets / benefits and from other sources where we believe this is necessary to assist in validating your identity and/or in fighting financial crime. If you are amember of an Associationand are interested in enrolling in coverage or have questions regarding your currentprofessional liability, life or health policiesoffered through Mercer, please call us as at 1 800-503-9230. Our latest announcements and press releases, both global and local. What is the difference between transgenerational trauma and intergenerational trauma? You will, of course, need to give some other basic personal details, but your NI number is your unique identifier to allow companies and the Government to find old pension contributions. Be a part of our global team dedicated to building brighter futures for employers and their people. Your pension benefit is safe. We can then unlock your account manually. Our breadth of skills, along with the size of the ongoing investment in our service, allows us to continually consider your memberships needs and flex our resources to ensure a continuous service, consistent with our agreed service levels. - please speak to Mercer to find out how (see below). Transfers of your personal data to countries which are recognised as providing an adequate level of legal protection; Transfers within the JLT Group where they have entered into Standard Contractual Clauses or an intra-group agreement, both of which give speci_c contractual protections designed to ensure that your personal data receives an adequate and consistent level of protection wherever it is transferred within the JLT Group; and. You can reach us 8am - 7pm, Monday - Friday. To get started, please tell us who you are contacting us about. If youre thinking about updating your investment options, we recommend you seek financial advice first. We will not share your personal data with third parties for marketing purposes. Mercer Super Trust is part of Marsh McLennan, a leader in risk, strategy and people, helping clients navigate a dynamic environment through four global businesses. This Video is unable to play due to Privacy Settings. In 2019, Morneau Shepell Inc. acquired the US Mercer large market health and defined benefit (DB) pension plan administration business. This Video is unable to play due to Privacy Settings. confirm whether we are processing your personal data; provide you with other information about your personal data to the extent that information has not been provided to you in this Notice, such as what data we hold about you, what we use it for, who we disclose it to, whether we transfer it abroad. It also drives the culture of our teams and has been referred to as a game changer by external, third party evaluators when assessing our service. /content/mercer/global/all/en/contact-us.html, https://www.mercer.us/our-thinking/wealth/defined-benefits-q-and-a-richard-mcevoy.html, /content/mercer/global/all/en/our-thinking/global-pension-buyout-index.html, https://www.mercer.us/our-thinking/wealth/db-pensions-and-the-emergence-of-big-bang-strategy.html, Diversity, Equity and Inclusion in investments. (Bloomberg) -- Australia's corporate regulator has launched its first court action against greenwashing, accusing pension fund Mercer Superannuation Australia Ltd. of misleading investors in the marketing of some sustainable products. Pension; Bank account information; Other fiancial information e.g. Contact our defined benefit specialist team for more information on the specific services and solutions we offer. . Please contact AFCA for more information on their requirements and time limits. Get assistance with your health or retirement benefits administered by Mercer in your region US, UK, Australia. Want to register? Mercer has a long-term commitment to providing pension administration services. In order for your nomination to be binding you must meet certain requirements; these are detailed at the top of theBinding death benefit nomination form. The locations of Mercer's offices around the world. Benefits technology and digital solutions, Private medical insurance for individuals, Statement of Corporate Governance Arrangements, Name; Age or date of birth; National Insurance Number; Marital information (including divorce). From time to time, you may need to provide us with someone elses personal data, e.g. The Video could not be loaded because the privacy settings are disabled. If you cannot find this, please complete our contact us form here. Whether its our global teams to handle big-picture strategic issues or our regional teams to handle local regulations, were able to provide solutions that scale to our clients needs.
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